SANA Lisboa Hotel
How has this hotel rated in the past?
Historical Traveler Reviews SANA Lisboa Hotel Lisbon
Nice hotel, great location, but.....
The hotel is very nice. Clean, new, modern but a few quirks.
At check in the front desk staff was very abrupt and told us to put our bags in the closet behind the front desk. No assistance offered from bell staff or anyone else.
We were told our room was not ready and to return in one hour. We returned in two hours, the room was still not ready. We asked for one queen bed, which we reserved. Front desk said that would be another half hour wait or we could take a room with two twins. We waited and in thirty minutes and a glass of wine we purchased from the lobby bar later, our room was ready.
Nice, clean room. Very nice bathroom. The property is just a few years old, so it is not in need of any updates. One point to mention, your room key card is required in order to turn on all power in the room. Lights, heat/ac, everything. There is a slot for the key on the wall by the door once you enter. This was not mentioned to us and there are not instructions regarding this in the room. We had to call the front desk and they explained it, with an attitude that we should have known this already. Sorry. Never had that issue before. Anyway, I agree with the last posting regarding breakfast. We were also there when a large conference was at the hotel and breakfast was busy, but not too crazy, however, the staff in the restaurant needs a crash course in people skills. No smiles, not friendly at all. They have the right of way in that room, not the guest. They have a bad habit of clearing everything away when you go back up to the buffet. It is as if they want you out and fast.
My only other gripe is that every day for the five days we stayed there, we would take a little nap in the afternoon from being out exploring the city, and every time the "DO NOT DISTURB" sign was up, the bellman would bring us the daily paper. Without fail, he would knock on the door and wake us up. The sign meant nothing to him. Oh well.
Overall, we would stay here again. Very close to the subway and some attractions. Loved Lisbon. We will return.
Worth it for the Piano Player
The Sana Lisboa is clean, the public areas are pleasant and there is a convenient Bureau De Change just behind the reception desk. The hotel bar, just behind the reception area is generally staffed by knowlegable and pleasant staff who delight in taking you on an odessey through the local ports and wines and a piano player who visits several nights per week is a pleasure to listen to after a night out in town.
The hotel is situated close to a metro station and other public transport links and is convenient for work trips and also for getting into the Baixa area during the evenings. The road outside is busy and can be quite noisy, but we have been lucky and stayed above the 10th floor, so it's not too intrusive.
We have stayed at the Sana Lisboa three times now and during the last visit we were a bit overwhelmed with the amount of conference delegates and groups filling the lobby to the point where you could barely get in and out of the building. This made the breakfast expreience pretty horrendous too.
The standard of the hotel is generally very good, but this seems not to permate to the restaurant area in the mornings. There is a large central buffet and it can be a bit of a free-for-all to get near it. Often, 'vlack' teabags would run out leaving only flowery teas as an option and if one isn't early, you risk sitting down and then being moved on to a different table by waiting staff who didn't go on the same customer care course as the rest of the hotel staff. Generally, this is the only disappointment in an otherwise good business hotel, but it is a rather glaring let-down.
A Good Hotel
Stayed here while attending a conference. Rooms are modern and well maintained. The quality of the food however was rather average and quite pricy especially given the very high quality at great prices you usually find in Lisbon. The location is good - most of Lisbon is within walking distance and the subway is very close by. The hotel ist located on a very busy street making the opening windows rather useless if your room is facing that side.
went to lisbon for new years and stayed here for 6 nights! impressed with the rooms and the hotel overall and would def reccomend it to anyone going to lisbon! great helpful staff and really clean and comfortable rooms...i was on the 8th floor so i had a great view from my room that overlooked alot of lisbon....great location, its bang in the middle and is about a 7 minute walk to the main square!!!
Good for business clients
This hotel is suitable for business clients or tourists needing a base. The public areas are not conducive to spending time there in the evenings, not much in the way of ambience. There is some seating by the door opposite reception and a small bar at the back of the ground floor to the left of the lifts. The room we were offered on the 9th floor(after waiting from 2 'til 3pm) had a dreadful odour,. Our next room also on the 9th floor was clean and bright with a wonderful view of the major road works taking place at the front of the hotel and a very uncomfortable bed!!
If you forget your alarm clock do not worry the drills/diggers etc; should ensure you are nicely awake just after 7am.
The dining room is bright and looks attractive, the breakfast buffet is adequate. I would advise sticking with the continental breakfast unless you like you bacon and eggs cold.
The website where we booked our room was a little misleading as a swimming pool was listed in the hotel facilities, sadly not so.The bathroom had an excellent shower.
The restaurants and shops are 2/ 3 stops on the metro or a nice walk depending on your fitness level. If you did well in the London marathon it will take 5 minutes otherwise 20 minutes. Bring your sensible shoes as the pavements in the vicinity of the hotel are not suitable for fashion victims!!
We stayed at the Sana Lisboa Park for three nights and would definitely recommend this hotel. It is modern, stylish and comfortable and the views of the castle and sea from the ninth floor are great! The rooms were fitted to an extremely high standard and the bathroom was wonderful. The breakfasts were of an excellent standard, far superior to most continental hotels and the dining room very bright and spacious. There is a metro stop close by, but it is a pleasant stroll down to Rossio Square. Highly recommended!
Love the view!!
I stayed at Sana Park on August 2005 and I loved! The hotel is great, the room was very very confortable with a great view and the personal was nice. I would stay here again.
Very nice hotel
I've just returned from a three night stay at the Sana Lisboa Park Hotel and was very impressed. It's relatively new -- it only opened last year -- so is very contemporary. My room was bright and spacious, and was decorated very nicely in neutral colours with a wooden floor and a marble bathrooms with Grohe fittings.
There's a very nice ground floor bar, but it's quite expensive, and the staff didn't seem all that familiar with how to make many of the cocktails on the very expansive list! But the service is very friendly.
The front desk staff are also very friendly and helpful, especially when it comes to restaurants -- ask them for directions to Luca, a fantastic new Italian restaurant a few minutes walk away.
If possible, try to get a room with a view of the castle and the sea in the distance. The city centre is a pleasant ten to fifteen minute stroll away. Overall, I'd recommend this hotel, it's definitely above average.
TripAdvisor Reviews SANA Lisboa Hotel Lisbon
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