San Francisco Airport Marriott Waterfront
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TravelPod Member ReviewsSan Francisco Airport Marriott Waterfront Burlingame
Booked this with Marriott Rewards, and it is a good, solid Marriott. There was a function going on so place was pretty busy, but even so, checkin etc was fast, professional and courteous as should be at a Marriott. Good size rooms, but bed is a bit too hard. We had dinner at the lobby bar, nothing extremely special but good, solid food. The only ?-mark was the ring of melted cheese that "fenced" (yes, you read it right) the Caesar Salad. Sliders were really good though.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Very comfortable bed. Reasonably sound proofed rooms. And great in house restaurant - they do a great steak and a mean breakfast. Service good too. The hotel is a little tired, but perfectly adequate for a stopover.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews San Francisco Airport Marriott Waterfront Burlingame
Marriott is the way to go
Well, once again we struck gold with Marriott. We were in San Francisco for my wife's cousin's wedding and I didn't want to pay 150+ to stay in the city. The Burlingame Marriott was an affordable high class alternative. We stayed at a Marriott in Hawaii during the summer and were very pleased. This was no different. The staff was extremely professional, friendly and warm. They treated my wife and I like royalty. Our room was perfect with a great view of the bay, South San Fran and downtown. We were close to all the places we wanted to check out, especially Pizza My Heart in San Mateo! The bed was the best I have ever slept in. My wife refused to get up one morning because she wanted to sleep in it as much as possible. The parking, though 17 a night was ample and well guarded. The bathroom was nice, but the drain was broken and the toilet seat needed to be replaced. Also the phone books were a couple of years old which posed some difficulty for us. Other than those, I would highly recommend a stay here. If we stay in San Francisco again it will definitely be here.
What a nice experience, we went on our honeymoon, and let the front desk know and she then gave us a room with ocean view and the VIP access to the 11th floor. The beds were so soft, and the rooms were roomy, the only problem was the bathroom. IT WAS SO SMALL. The halls are also very long. But we didnt park in their parking lot because of the price but the streets near by are just as safe. They have a nice spa and pool, if you like to excersize on vacation they have a nice health club too. I would most definitely go back here, very nice.
A Mostly Positive Experience
Room: space and décor
Pleasant décor. Nothing seemed out of date, just relaxing and pleasing. The room was large enough to be comfortable.
Bathroom was new and spotless. The carpet was acceptable. There were no major signs of wear and tear.
Room: Amenities (TV, Coffee, desk, view, couch, chair, etc)
Coffee maker was provided, along with single servings of coffee and tea. The desk had 2 nesting parts to it, and could be pulled out for greater space. The mattress was quite comfortable, very soft but supportive.
The chair was a little low, but did seem comfortable.
Our view was to the West, towards the 101 and Burlingame. I'm sure the Bay View is nicer, but the west side had more than just a parking lot to look at.
Hotel: Amenities (Restaurant, room service, workout facilities, pool, transportation)
There are 2 restaurants on property, however I did not eat at either of them, or order from room service. The gym looked up to date and plenty of good workout equipment was provided.
Parking is ample, but there is a fee. It cost us 16.00 to park from about 7pm to 1100am. Its possible that they do this to discourage people from getting free airport parking by posing as guests and taking the shuttle to SFO.
The pool is indoors is fairly small. The water was comfortably warm. There is also a large hot tub. It wasn't too crowded when we visited, around 10am on a Sunday morning.
Quite convenient to SFO. The hotel runs a shuttle to the airport. It's also quite convenient to 101, so access to the entire Bay Area is easy.
Hotel: Staff - courtesy, attitude and promptness
We had one problem with the staff, which was resolved. I wanted to bring my dog, as long as there was no pet fee. I called the morning of our check-in day to ask about the pet policy. I was told that a $75.00 fee would be charged, but would be refunded as long as there was no pet damage to the room. When I arrived, I was told that the fee was non-refundable. I explained that I had been given different information in the morning, but they insisted that I paid the fee. The next morning, my wife spoke with the manager. She refunded the money, but was not overly friendly about the transaction.
The doormen and maids seemed quite friendly.
We paid a Priceline rate of $40.00. I think it was an excellent value at $40.00, however the total charges were $56.00, due to the parking fee. I still feel that is an excellent price. I believe a hotel of this caliber is accurately valued at $80-$120.00 per night.
Greedy but Nice
Ive been staying at the Marriott SFO every year in August for the last 5 years. I must say that the staff has always been profesional for the most part. I did have a problem when my nephew (age 11) was lock out of his room last year and the desk manager refused to let him in unless his father with ID - (No compassion).
The bathrooms are small but adequate. Their ATM charges excess fees ($ 3.50) and you have to pay for parking($ 13.00 per day) and when there is a special event (wedding) you have to search for a parking space even though you are a paying guest. All in all I rate rate the hotel a 3.5.
Great Airport Hotel
The Marriott is a great hotel. The beds are better than most 4-star hotels in the bay area and the rates are much better. This hotel is perfect for someone who is passing through town or catching an early flight out of SFO. The airport shuttle is convenient and runs as early as 5:30 am.
Bathrooms like small boxes
I was disappointed in the size of the bathroom. It was SO small! Also, we asked for a Bay View and they were nice enough to give it to us BUT there was only one set of elevators and we couldn't have been further away! I had two 4 year olds and a lot of luggage so it was a bummer.
The pool was nice, but everyone was there and my 2 four year olds were frightened of the noise and crowds. I would never call this hotel a "4 * hotel"
Almost Heavenly Bed
Recently stayed at this property while others were at the Westin across the street, so here is a direct comparison. The Marriott is a far larger property, evident in the lobby and restaurant areas.
Self-parking can also be crowded if the hotel is busy. The Marriott's standard rooms are cozy - a bit narrower than the Westin. The bathrooms are also a bit aged - nothing special here.
Marriott is trying to upgrade their bedding to a standard similar to the Heavenly Bed, and while I appreciate the effort (and I will not miss the 3" foam beds) it's not quite the same.
I found the staff to be extremely friendly and courteous. This is one of the better Marriott's.
The property is served by a free airport shuttle that runds every 15 min or so to SFO. There is a BART station at SFO and also in Millbrae, less than a mile away.
The SFO Marriott is a classy place, especially if you can nail a weekend rate. Top-notch hotel with great views of the airport and great service.
Unfortunately that Saturday night there were huge wedding receptions in progress and the [not-free] parking lot was full. I had to cruise for awhile to find a spot, as I was not interested in parking across the street at another hotel.
The room price was right, but don't expect luxury.
We (1 adult, 2 children, 2 dbl-beds) stayed one August weekend night with a $76 Amex promotional rate. Our bayview room had a great view of the bay some 30 feet away, plus the sights of the SFO runways (impressive). Soundproofing is just fine. The room was small, and minimally appointed, as was the tiny bathroom. As was the case with our stay at the ($204 a night) Monterey Marriott, the hotel simply could not manage to satisfy a request for turndown services and fresh towels.
Check-in and check-out were fast and painless. Front-desk and bell-desk staff were friendly. CAUTION: prices at the informal café restaurant were staggeringly expensive.
I Couldn't Beleive it.......
Fantastic Hotel. And for$80 (AAA rate) the best value I've had in years. The lobby was bright, clean, spacious and inviting. The staff was warm and welcoming and very helpful. The room was clean and had very good quality furnishings, especially the bed which somehow seemed to come very close to what the Westin and W are trying to achieve with their Heavenly Bed !!! The unobstructed view of the entire San Francisco Bay and East Bay area is totally unrivalled anywhere in town.....it's shocking. You can take a romantic walk along the water or just look at the bay from the lobby or the restaurant. I'd even consider making this hotel my home base for a long weekend trip to San Francisco.
TripAdvisor Reviews San Francisco Airport Marriott Waterfront Burlingame
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