San Carlos Plaza Hotel Resort & Convention Center
How has this hotel rated in the past?
Historical Traveler Reviews San Carlos Plaza Hotel Resort & Convention Center
This hotel is exactly why I never stay at large impersonal hotels when I travel. The hotel itself is okay -- room size, cleanliness, etc., but that's it. The hotel is situated on a beach, but the beach cannot be used (at least when I was there) because of ATVs screaming up and down the beach spraying sand everywhere. I couldn't believe that there wasn't a barrier of some sort up so the guests could actually use the beach! So that's the first problem. The second problem is the pool was really too small for the amount of screaming kids that were in it -- you could never be in the hot tub -- entire families would park there for the day. On the last night, there was a wedding reception poolside complete with band that played until almost midnight at a volume that shook the rooms. I didn't get "The Macarena" out of my head for weeks. Can you imagine? Food at the hotel (and you have to eat at the hotel unless you have a car ...) was mediocre at best and confusing. Sometimes the restaurant was open for lunch, sometimes not. Best food was at the bar and the only nice face in the whole place was Paul, a server there.
What a wonderful world.......
As a senior in high school my spanish class raised money and spent a few days in san carlos over easter. The hotel was gorgeous (we stayed in the presidential suite) and the staff was all amazing. As a group of 10 americans we had a wonderful time. We ate at the kiosko inside the hotel and at the pool side restuarant and bar. We even got the staff to teach us dances! everyone was so great and the live band ONIXX was amazing. they were very fun and cute. i would recomend this as a great vacation spot for anyone. there was never a dull moment. it was the best weekend of my life!!!!!!!!!
San Carlos, excellent...this hotel...about average.
5 Stars to San Carlos...the hotel, I give 3.
My wife and I went to San Carlos around Thanksgiving of 2005 and really enjoyed the visit. Mostly because of the area itself and it's surroundings since there were SO many places that you could simply walk or drive off the beaten path and end up on a secluded, uninhabited beach, or in the middle of what feels like the desert. The views around the city are spectacular as there are several beach areas and also many areas where the rocks and cliffs meet the ocean. When we were there, the city was mostly deserted since the peak season had just passed and it was also a visit from Sunday to Tuesday. Therefore, we were free to practically roam around anywhere and it's really easy to find your way around. There isn't a lot of build up in the city as far as hotels and resorts go and there is really only one main avenue that traverses the city's main stretch. There are some great restaurants however and you can find almost anything to eat there. My wife is Mexican and we both speak spanish but it seems that everybody here speaks english as well and there are a lot of foreigners, mostly Americans from the Western part of the states that travel here.
What I liked mostly about the place was the very small town feel to it as in, we had to drive through a neighborhood of houses to get to the "other side" of the city where there are some hotels and condos. Don't expect to see a lot of hotels here lined up or anything; if I can remember, there are only about 6 or 7 larger hotels in the area. There are several marinas and coves that really catch your eye with large cliffs that have houses perched on them. It's a great place for pictures and the mirador, (lookout) has fantastic views of the bays and ocean.
The San Carlos Plaza Hotel and Resort is actually nice hotel, and I enjoyed my stay there but it's a far cry from a full blown resort. It seems to be missing the finer details of more well known resort style places like the Riu's, Iberostars, Melia's, etc...that you find elsewhere in Mexico. For us, it was clean and spacious and well located since it and it's sister hotel are the only two hotels on the beach. The sister hotel is the Premier vacation club or something and is basically a time-share condo type deal that they did try to get us to "visit" after sitting down for the time share talk. We did get approached by them but we kindly told them we weren't interested and were not hassled again. To the right of the hotel is the beach which stretches for probably a mile or so. It's perfect for a long walk and the beach is very clean and the sand is comfortable. I didn't swim in the water though because it was actually cold. The view if fantastic from the hotel location out into the sea but it was also very windy during our stay and from what we were told, a bit unseasonably windy. I asked one person who lives and works there and she said the best time to visit is September/October.
The room was clean but the furniature was a bit worn and the bed felt a little concaved so to speak. The remote never seems to work well for me in any hotel I stay at but overall it was satisfactory but probably not worth the 250 bucks a night, (deluxe suite).
The staff were very friendly and helpful and the pool area was nice but we didn't go in it since the wind made the weather a bit cold. The grounds around the hotel are very nice and the overall appeal and look of the hotel was very pleasing. We only ate once at the hotel and that was the breakfast buffet which was pretty good and they had a decent variety but since there are a lot of great restaurants in San Carlos, we ate elsewhere. If you rent a car like we did, choose to eat out instead of at the hotel. Blackie's and Toro's come to mind as having really good food.
Overall, the eperience was excellent and the views were incredible. The hotel was nice but a bit overpriced and the rooms could use a little updating. It is however, one of the best hotel choices for location if you want to be on a beach and I think there are only a few situated on a beach in the whole location. To compare, and it may be an odd comparison...but I would say staying at the Plaza is like going to Las Vegas and staying at the Luxor. A nice hotel but does feel a bit dated, and when you walk next door to Mandalay Bay, it's a whole new world.
We stayed at this hotel for three nights on a tour. The lobby and grounds were attractive, although the lighting in the lobby was virtually nonexistent.
Our room had to be changed since the maintenance man could not repair the leaking pipes that created a puddle into the dressing area. The carpeting in our original room had large dirt spots all over. The carpeting in the second room was somewhat better, but certainly didn't look clean. In both rooms, the faucets in the sink and tub looked like they hadn't been cleaned in ages. The rooms were large, and both had balconies overlooking the ocean - although only the second room had chairs on the balcony. The rooms are badly in need of refurbishment.
The included breakfasts were excellent. But the two dinners we had at the hotel were horrible. The mahi mahi was way too salty and overdone. The shrimp were also overdone. The steak looked and tasted like shoe leather. The dinner rolls were served in a bag.
Worst of all were the multitude of steps at the hotel - creating a dangerous situation. At least two of the people in our tour group tripped and fell outside in the pool area. There were steps everywhere, and if you weren't paying attention, they were an accident waiting to happen.
This hotel advertises a hot tub - but requests had to be made to turn on the heat. One of the two computers for internet was not working for the full time that we were there. The room safes were not in working condition.
The hotel shuttle ran "every three hours" - not very convenient considering that the hotel is far from the rest of San Carlos.
The desk staff was not very helpful when our daughter called from the states trying to get ahold of us. It took quite a while for them to connect her to our room. (Their English is excellent since San Carlos is a snowbird town.)
The Tuesday dinner and show, "Holy Guacamole", had good food and a very nice show - very worthwhile. But our recommendation is to stay elsewhere and come for the dinner and show.
San Carlos is a beautiful place, and also the people. I had the best time in the resort food, views, service and accomodations. Accomodations need a little remodeling but nothing like the horrible comments that are here.
The entrance is beautiful and many restaurants also they have a baby plaza!
Try it out and ask for their packages..
Some people may also talk about their good experiences...
It's a dump
The only possible way this resort could be rated as a ***** is the impressive building. Aside from this, it is literally a dump. My room (Standard room with balcony and full view) was dirty, bathroom had mold all around the bathtub and shower, the shower head was small and stopped up and Oh Yes, only HOT water so be careful with that. The bed linens were in poor condition.........sheets tissue thin, blanket dirty, bed spread worn and dirty and carpet was dirty and stained with unknown substances. The beach is (or could be beautiful), but the trash, horse droppings and ATVs screaming around the beach destroyed what could have been a very pleasant beach experience. The food at the Kiosk restaruant was poor to average and service was friendly but extremely poor, especially at night. So think carefully about staying here, as it may not be the pleasant experience you expect.
I love everything about it!!! the staff was great, the view was spectacular. The perfect get away for my wife and I!!!!
Appearance are decieving
This place was a huge disappointment. From the minute you walk up the stairs at the entrance the flaws standout like a big fat sore thumb...chipped marble tiling, dirt in every crevace - we even saw blood drops on the stairs going up to the second floor that remained there for the entire course of our stay. The rooms: the view beautiful.
The bedding thread bare; the pillows ancient, the carpet filthy. No bug screens to the balcony so at the night the roaches roam in your room if you like leaving the door open to hear the ocean - otherwise no windows to the sea. The hallway noise and slamming doors made sleep difficult if not impossible. We also had some items stolen from our room- our fault perhaps for leaving them out. The hallways stunk like pesticides so badly that you can barely breathe and it made you wonder how healthy it could be to even be in the building. The volume of the piped in sound system was especially annoying - and I am young and typically like loud music...but not Mexican music at midnight full volume or at 6AM. It was ridiculous. The place has a stark, hollow feel. The pool was cold and the area around it very disappointing. The food was boring and bland. The Italian dining room was pathetic. Overall, the place stunk for the price and I would not recommend it without a major overhaul. They sell themselves as a classy hotel, well maybe for people who are inexperienced at travel but this is the sorriest excuse I have seen for a Mexican resort in long time. I love the quiet serenity of San Carlos over the Baja or Riveria resorts, and there's lots of outdoor opps but get a condo and skip the Plaza.
Not up to Scratch!
We stayed at San Carlos Plaza Hotel October 17-20, 2003. We were told by many people that this was the nicest place to stay at in San Carlos. BEACH/POOL -We knew there was going to be damage to the beach after the storm they had weeks before we arrived. A lot of the sand is gone and the beach is rocky, but they were working on putting the sand back in front of the hotel while we were there. There is still enough sand to hang out on the beach and have fun. (A lot of homes along the beach have storm damage) There is a nice stretch of beach to take a long walk on with lots of shells to collect. The water is absolutely beautiful a clear, green blue color and warm. The weather was sunny and warm and a little humid for this time of year we have been to San Carlos in October before and the weather was dry I think the humidity was left over from the storm. When we are at a beach location, we generally hang out at the beach, but with the work being done on the beach we mostly hung out at the pool. The pool area was ok the chairs were hard white plastic chairs with no pads, the pool was a nice temp but a little need some repairs. There were plenty of towels at the front desk. There was a bar by the pool that you could go and order drinks and food from. We tried to rent wave runners one day and they said they didnt bring them to the beach that day, so we never had a chance to ride. We didnt snorkel this trip, but we have in the past (by the old Club Med) and the snorkeling was excellent. There were a lot of divers staying at the hotel, so I guess the diving must be good. PEOPLE Everyone from the taxi drivers to the hotel staff were very friendly and helpful. We know some Spanish but we didnt need to use it, everyone spoke English to us. HOTEL We stayed in a Master Suite which had two balconies with unbelievable views. We were disappointed with the room it was dirty and the carpet felt very strange on our feet, we think because it was dirty. The bed is very hard and the furniture was worn and in need of repair. When you turn on the lights at night you can see some roaches run and hide yuck! We dont think they have change the air conditioning filters since the place was built. The hotel itself looks like it needs some looking after a lot of lights didnt work so the hallways were dark, the water feature was not working and looked very dirty in the lobby, etc. Oh be careful on the steps in the elevator area and by the pool they are not lit and we watch a few people fall. FOOD We didnt find anything we liked but we are picky. OK, one thing the homemade soft tortillas and salsa were good. We ate one meal out of the hotel and it was excellent it was at a locals home they prepared homemade tamales and beans-Yum! OVERALL we will probably not go back to that location in Mexico mostly because there is not a nice clean place to stay and get a good meal. The water and beach is beautiful, but we would still go somewhere else. Good luck, I hope your experience at the hotel is better then ours. PS We had two other friends staying in the same type of rooms and they felt the same way about the hotel as we did.
TripAdvisor Reviews San Carlos Plaza Hotel Resort & Convention Center
Travel Blogs from San Carlos
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