San Marco Inn
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Fitness/Health center
- Business Services
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Historical Traveler Reviews San Marco Inn Saint Augustine
Terrible - There are much better choices nearby
We stayed here for Superbowl 2005. Because of Superbowl and hyped hotel shortage, had to make non cancellable reservation of four nights at $199.00 per night. Could not wait to get out of this hotel. Lobby was clean and modern but room was deplorable. Staff was friendly and helpful.
Room looked like it had original carpet and furnishings from the 1970's or 1980's. Room could have been much cleaner. Sheets had not been changed from previous guest and smelled funky. Staff did change the sheets when we requested but we did not feel that a new guest should have to make such a request. The rooms need to be completely renovated and need to be much cleaner.
We moved to another chain hotel about a mile away and were completely satisfied at the new hotel. Room at the new hotel was modern and squeaky clean.
There are many hotels in St. Augustine to choose from. Many offer excellent rooms at lower prices than this Ramada. Choose your hotel carefully. We visited a few that had renovated the lobbies but had not renovated the rooms.
Stay away from this hotel unless they renovate the rooms and clean it up.
Get me out of here
My husband and I overlooked the piles of files and overall lack of organization behind the front desk. We got over some of the "guests" who looked like long-term tenants. We eventually overcame the funky door lock. But we could not get past the rank smell of the room. Fortunately there was a clean room for a better rate next door at the La Quinta. The Ramada definitely needs a manager with higher standards and a good renovation.
We economical and not bad at all. The rate I got was $39.97 per night and with tax (9%) and $1 safety deposit box fee my rate came out to be $44 per night. Pet owners have to pay $10-$30 extra per pet.
Pretty decent room with TV, refrigerator, mircowave, and iron/iron stand. Make sure you try to get a room that is not on the swimming pool side because it is very noisy there. Since I wasn't paying much I wasn't expecting much either but liked what I got for my money. Rooms were clean and the A/C worked well. Pressure in shower was wonderful. Blankets were a little too thin.
Great location. Found a great Middle Eastern restuarant next door. All the to-go places are nearby.
I will never stay in a Ramada Inn anywhere after staying at this one. The rooms were grubby, didnt appear to have been cleaned (spilled coffee grounds on vanity at check in). We rented two rooms, one of which appeared to have a tick infestation, the other was overun with spiders. The rooms had the appearance of an old, run-down, mom and pop operation, certainly not what you would expect from a well-known national chain. St. Augustine is a beautiful town and you can certainly find nicer places to stay in the same price range.
We stayed at the Ramada Inn St. Augustine at the end of April 2004. This hotel needs some tender loving care, new carpets in the rooms and certainly new towels. However what angered us the most was charge of $1.60 for the daily use of the room safe. We neither needed or used the room safe. Upon a requested to the Manager to remove this charge from our bill we were given the incredible statement that it was a mandatory charge. We told the Manager that we were not informed of this charge at checkin. We were then told there is a notice behind the reception desk. The Manager then went on to say that guests need to be protected and insured. We carry sufficient insurance at all times and certainly do not need duplication. A call to customer service at Ramada elicited the response that there was nothing they could do and they have no responsibility for the actions of individual Managers. We will never use any Ramada hotel again.
Run for your life..... this was a terrible experience...
We just returned from our vacation (April 2004) in Saint Augustine.
After staying in this hotel one night, we changed to a different hotel the next day. Here is a list of what we encountered: 1. Dingy and thin bath towels and rags that felt like sandpaper.
Overall dirty room and not well kept. The room was a disgrace and this was suppose to be a renovated room.
2. Very noisy.... only got about 2 hours sleep total.
3. Had made reservations for 2 rooms, side by side, and non smoking.
Upon arrival one room was a room for smokers. Members of the family had to change to a different area of the hotel due to this problem. (Health issue - Asthma) 4. Advertised as pet friendly, but there is very limited area to walk a pet. Most of the area was weeds and unkept.
5. Website shows a restaurant - Turtle Cafe that serves breakfast, lunch and dinner. This restaurant does not exist any longer. There is a restaurant that serves only breakfast.
I would not advise staying at this hotel. It is a total waste of money.
By the time we were able to find another hotel, check out of the Ramada, and check in at the different hotel half of our 1st day of vacation was gone. : (
Good location,but grubby
Went to the Ramada in March 04. Good location within walking distance to George St, and many local attractions. The staff were helpfull. We were booked for 3 nights, but only stayed 1, the air conditioning fans on the roof sent me crazy and I got 3 hours sleep all night, Thought the rooms needed updating, good for location, but a bit grubby.
Rose was very helpful
We stayed 2 nights at the Ramada upon our arrival to St. Augustine. A few years ago we stayed here and it was terribe, upon learning of new ownership/management we decided to give it another chance. The rooms were clean, well kept, and the onsite restaurant offers good food at extra value prices. Yes, you can afford to feed your picky kids here.
Rose at the front desk was super, an asset I hope that Ramada appreciates. We will absolutely stay here again.
My wife and I go to St. Augustine a lot, and we now have found an excellent place to stay for a reasonable price. A long list of services and ammenities that even the Hiltons and Hamptons in town do not offer.
Big bang for the buck....
Tourist friendly and very convenientjds
My wife and I stayed at the Ramada in St. Augustine, Fla. for two days in August 2003. We were very pleased with the location and the reasonable costs. The management was very cordial and helpful to us as tourists and the room was very clean and neat. We thoroughly enjoyed the stay and would not hesitate to stay there again the next visit.
TripAdvisor Reviews San Marco Inn Saint Augustine
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