Sam's Town Tunica
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Historical Traveler Reviews Sam's Town Tunica Tunica Resorts
The rooms are pretty nice, just a notch above a Hampton Inn. Very clean. TV lineup limited and no high-speed Internet access -- yeah, I know you go to Tunica to gamble, not Web-surf, but high-speed even as a paid option would be nice.
Staff was inconsistent -- some were nice, some were not. The buffet was above average, not the best in town but still very good. There's also a Corky's Bar-B-Q buffet, a name well known to Memphis barbecue fans, but it wasn't open while I was there on a Monday and Tuesday.
Casino has good selection of slots and table games, with more new machines being added while I stayed. Video poker is not so good. Their marketing department is good about sending free room offers, which is why I was there. However, you should avoid the East Tower rooms -- this is actually the old Isle of Capri casino, about 150 yards or so away, which Sam's Town bougfht and closed the small casino, keeping the hotel tower for overflow use. Most weeknights this tower is not used at all.
Try to stay out of East Tower
We stayed 2 nights in East Tower in February. Sams Town Casino had sent us coupons for a free weekend stay so we decided to take advantage of it. We are not big gamblers and do not spend a whole lot of money when we go to the casinos, so Sams Town was the first place that has ever sent us free weekend coupons. The comps at this place are by far the best I have received in Tunica. We had free buffets for breakfast and dinner the whole weekend and they have already sent us more free weekend coupons!
If you have a choice, try to stay in the main hotel, not the East Tower. I haven't stayed at the main hotel, but it has to be better than the East Tower. The tower seemed to be abandoned decades ago and nobody has cleaned/updated anything. We were upgraded free into a suite which is a nice sized room with a large jacuzzi tub. There is also a sitting area that is supposed to have a TV with Nintendo but that TV was broken. The room wasn't overly dirty (no bugs or trash in the room) but just seemed musty and kind of gross. There is a van to take you to the casino, but you have to call for it and it's not far just to walk to it.
Overall, I wouldn't pay a dime to stay here. But since I don't spend much time in the room and they send me free nights, I'll probably go back, but try to get there early and request a room in the main hotel.
We travel to Tunica twice a year and this is the first time we have stayed at Sam's Town and it will be the last. The service was terrible and the staff was most unfriendly. We had to wake the valet at 6 am who was asleep at the desk. The room was dirty and the mattress and box springs on the bed were torn and needed to be replaced. We had planned on staying there for 3 days but checked out and went to Bally's for the rest of our vacation.
East Tower - never again -waste of money
I stayed with my sister, her husband and their 4 kids in Sam's Town East Tower.
When he made the reservations he was told it was a 2 room suite -- unless they count the bathroom or maybe the area with the couch, tables and fridge that was only "seperated" by about 2 foot wide sections of slatted wood.
The front desk was closed when we arrived, so had to go back to the main hotel to get checked in and get keys.
There was no luggage carts. So we had to carry up all of our luggage.
There was trash left in the room, the balcony had filthy chairs and table, the railing had spider webs including the spiders.
It was a smoking room, but had no ashtrays.
Bought a few snacks for the kids from the vending machines, I needed to get one more and asked one of the kids if I should get the donuts, he looked at them and said "No because they were out of date", I looked at the things I had already gotten, sure enough they were also out of date, and not just a few days, but months. Later saw a pack of crackers that had a Dec. 2003 date.
There was another woman in the vending area trying to get a soda, and she heard us talking about the bad room and now the out of date food. She said she saw and killed a roach in her room.
After returing to the room, and informing the others about the food and what the woman had said, we had to get ready to go out. As we were heading out, I saw a roach run across the floor and into the tv/clothes center. I was unable to kill it so I'm sure it is still running around in there, unless it got into our luggage and came back with us.
After we got back, we were waiting to take the shuttle to the main hotel, when the van showed up, a bunch of people came out and took most of the spaces up, so only my b-i-l and the oldest boy went.
The rest of us went in to wait, so my sister went and told them about the food and the other problems. Got the money back from the food.
Later that night the kids wanted to watch a movie, got one picked and ordered, but it never started. Called and they said it wasn't working and the charge would be removed.
In the morning at checkout time, they not only didn't remove it but there was a second charge.
Told them again all of the problems and they cut the bill by 2/3's.
I don't know if any of the family or friends will ever stay there again at all.
So if they put you in the East Tower, think about trying to find another hotel or even a motel.
The best thing was the 2 person jacuzzi tub. But the small tv had no remote so was stuck with the channel it was on. Also , very little choice in what stations, didn't even have the same channels as the main hotel.
They should shut the East Tower down and get all of the problems fixed before renting out the rooms. This left a very bad first impression of not just the East Tower, but Sam's Town itself and also Isle of Capri, which had run it before.
Also, when we were packing up to go we checked under the couch for anything the kids might have lost under there -- there was chewed up gum, candy, can tabs, and other trash.
A Pleasant Enough Stay
Stopped here on a car trip from Kentucky to Texas in December of 2003. First of all, this place is about a 45-minute drive from Memphis, which I wasn't prepared for but not the fault of the hotel. I reserved a room with a coupon rate I received from the Tunica tourism packet. When I arrived, I was told the complementary breakfast buffet on the coupon was not valid since that part of the hotel wasn't open in the off-season. However, they put me in a room closer to the main casino which would have cost more, so it was a wash in the end. Room was large, clean and I would have liked to sleep in the bed a few more hours, but I had to get on the road early. The bathroom was large and nice as well; in fact, it almost seemed a bit too large , but that's just me. I won $12 and got a free drink in the casino after 15 minutes, which is about the best night I've ever had in one. I would recommend this place if you have to be hanging out in northern Mississippi.
Sams Town hotel
My husband and I decided to take a trip to Tunica on our way to Memphis. After Playing in the casino we decided to get a room for the night. after spending 112.00 for the room we made our way down the mile long hallway to what we expected to be a nice room. yeah right!!!! we opened the door to a room that looked like hell.. It was small, smelly, and dirty!!! The water pressure was awful, the People was very rude when I called the front desk to complain. After walking a mile to my room we decided to sit in the hot tub outside, but alas once we arrived out side we were rudely told that we could not get in cause they was cleaning it out. well I will NEVER stay there agian and I can assure you neither will any of my friends.
We have visited this location twice. Very rude staff
This was the first time at this Hotel/Casino. I enjoyed my stay there and the rates and comps were very good. I found the Hotel rooms to be a little more noisy than other Hotels I have frequented. Voices carried from the Hallways to the room quite loudly. The services were good however and the offer of two free nights stay were worth the noise. The entertainment was good.
This is only casino at present to have Keno. Located on second floor. Have patience-the service is slow at ticket counter & they take long breaks-otherwise alot of fun.
We stayed in the East Tower of Sam's Town and had a great whirlpool suite. The people were very friendly everywhere we went. The food was good priced and excellent, especially the prime rib at the Hollywood Diner. The employees in the casinos were very friendly and helpful. Our favorite casinos were Hollywood, Gold Strike and Sam's Town. We drove there and we didn't have any problems getting anywhere...no traffic congestion. We had a wonderful vacation there!
TripAdvisor Reviews Sam's Town Tunica Tunica Resorts
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