Marriott Salt Lake City University Park
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Historical Traveler Reviews Marriott Salt Lake City University Park
Standard business hotel
This plain-jane hotel is comfortable but not luxurious. Rooms are big but plain, small closets, no fans in bathrooms. Gym is merely a few pieces of cardio and some weights.
Location is good for getting around Univ of Utah campus via their free shuttle, but a good 30 minute+ walk to "lower" campus.
Biggest reason to stay here: an incredibly friendly and helpful staff. Even for Utah, these people were friendly and concerned about a guest's wellbeing. For example, even though the food room on the concierge floor was closed, the staff on the floor volunteered to find--and brought me--hot water for my tea when I asked if any was available.
Disapointed in this Marriott
We stayed at this hotel as it was our "Team" hotel for the NCAA Men's Basketball Regionals at the Huntsman Center. The hotel was very convenient to get to the Arena but not convenient to get downtown to the restaurants and bars.
My friend and I had reserved a room with 2 beds so we could split the price. The rates of $219/night were a bit high even during a special event. We were both Marriott Rewards Members. I gave the desk clerk my Rewards card asking him to split the points with the other person and he said no problem. When we checked in, the desk clerk never mentioned that he gave us a room with 1 bed. We were rather shocked after opening the room's door to see the 1 bed. Back to the front desk to complain. He said all the 2 bed rooms were taken so he promised us a roll away. Big whoop. For $219/night- BS. He lowered the rate to $189/night for our "inconvenience.
Next morning, we went to the restaurant to have breakfast. We waited at the sign that said "please wait to be seated" for quite awhile before any help came to seat us. It was apparent from other people's comments that the restaurant was severly lacking in staff. Unbelievable considering the hotel was sold-out for the basketball tournament. On a positive note, the breakfast buffet and omelet station were pretty good. I did have to ask my waitress 4 times for a glass of water though.
Later that afternoon, we had a group of 10 waiting for their shuttle to take us to a local establishment. There was 1 van sitting outside all along but no driver. The other van was on a run. As we were waiting, I asked a manager if he had a driver's license to which he responded-yes. I asked him if he had the keys to the van outside-to which he responded - no. After promises of only 10 mins a couple times, the van came back only to find out he wouldn't take us where we wanted to go. Again, back to the front desk to complain that we had been waiting for nearly an hour, 1 van was just sitting, and promises of a ride, to no avail. Finally the same manager got the keys and had someone take us to where we wanted to go. Again, a staffing problem. Where was the driver to the 2nd van. Unbelievable.
After our team's tough loss, our fan's flocked to the bar for some "medication". There was only 1 bartender and 1 waitress for the whole bar. Some people waited nearly 20 mins to get a drink. Again, a staffing problem.
Needless to say only 1 of us got his Rewards points despite the promise that we'd both split the points.
All in all, I would NOT stay at this hotel again EVEN IF I was going to attend an event at the arena.
Nice comfy hotel
We stayed one night at the hotel. The bed was awesome and gave us a very nice night's sleep. Room was spacious and tastefully decorated. The toileteries were very good quality. Hotel was very quiet and front desk staff really helpful and courteous.
We got this hotel through priceline and it was a very good deal for the money.
But if you are making an independant booking, I would suggest either of the Mariott's in Salt lake city's downtown.
There are many more things to do there, and really great dining options.
At this place you would be more or less stuck unless you are willing to drive around. They do have a bar (was deserted) and a restaurant in the hotel, which were pretty full even late at night
But if you are looking for a good and comfortable place to rest I would not hesitate to suggest this place.
Very solid Hotel
Stayed there w/ a group on business and we thewn visited Park City. Nice bedding, very clean, helpful front desk. No nearby restaurants unless you have car. restaurant good on site- nothing special. very solid Marriott w/ few frills.
Nice Marriott but no specials
This place is not bad if you have a car to get around.
There is no nearby places to eat or shop. It is next to the University of Utah but there's not much there.
I got a Jr. Suite on this trip and it was nice because it had a mini-frige and microwave in the living-area room. During this time they were also fixing up rooms and putting up new sculptures. It was pretty bad as furniture was in the hallways and made walking through them pretty difficult. There was a nursing convention going on and seeing these lovely ladies was nice. There is a restaurant at the bottom level and a bar on the 2nd floor. The bar was $5 a beer and had plenty of tv's to watch sports and pool tables. They also offered free tobasco-flavored popcorn.
They mentioned they had free wireless but very difficult to maintain a decent signal. Wired internet access in the room cost $9.95 and local calls cost $1.
I later found out that other hotels in the area offered free internet (that worked), complimentary breakfast and happy hour. Free drinks and food will make me come back, otherwise my next trip to SLC will not be at this hotel.
Again, if you stay here be prepared to not have access to get to nowhere. Nothing close within walking distance that you can do, in cold weather the shuttle they provide can take you to the Trax-stop.
This is not my 1st stay here but unless they start offering what other chains start offering they will not get my business again in the future.
Great Front Desk; room cleaning was below average.
The front desk was helpful whenever I called for anything. They knew the area well and were able to give quick directions to my destination. The interior of the hotel is quite nice and it's construction allows you to see outside and throughout the inside very well. I was there during conference weekend and the hotel wasn't very packed, which was good and that kept the price reasonable, $85.00 a night.
Though there were weddings and conventions during the entire weekend it didn't interrupt our stay at all. We only noticed them when we took the elevators down and could see them through the see-through elevators that peer out onto the hotel, really nice for the price.
A gift-shop, mountain backdrop, close vicinity to the rail-lines to downtown and UofU stadium, make it a nice hotel.
The only drawback was that after our room was cleaned corn chips were still on the nightstand, though it looked tidy, (like they thought we were going to finish the last three chips on the phone book) and the bed lining was untucked, which is not usually a concern but a sign of a rushed job. Other small things were just moved and not thrown away like plastic bags, old drinks, etc. And lastly, we were surprised to find a shirt folded but on the floor...?
Good staff, OK Rooms
Don't get me wrong, this is a nice hotel. But if I were to stay in Salt Lake City again, I would stay in the Marriott City Center. That hotel had a much better location, and the rooms were much bigger.
The University Park hotel was a nice property with friendly staff, but I would prefer the Marriott City Center for sure.
Great Service and Convenient Hotel
Visited 5-10-05 to 5-12-05. I like this hotel. It is very convenient and the service is both friendly and excellent.
One of the reasons that I like this property is its location. It is located less than 5 miles from downtown Salt Lake City (Temple Square), but does not have any of the hassles of being down town. Parking is complimentary and convenient, something that I like. The lobby is on the 2nd floor and none of the rooms are very far away from anything.
Check was fast, even by Marriott standards, taking about 30 seconds. Everything was in order and I was acknowledged as both a repeat guest and a Marriott Elite member. When I made my reservation I was offered a suite (room 307) for the same price as a regular room and I enjoyed the extra space.
When I got to my room, I noticed that the floor looked like it needed vacuuming. I called the front desk and the housekeeping supervisor was at my door in about one minute. Within 5 minutes my room was vacuumed with a sincere apology for the inconvenience. A gal from guest services called a few minutes later to ask if everything was to my satisfaction. The rest of the room, especially the bathroom was spotless.
The king bed in the bedroom was one of the newer, really comfortable Marriott beds. These are just great. There was a TV/entertainment unit in both the bedroom and the living room. The living room had a "mini kitchen" with a microwave, refrigerator, and bar sink.
The work desk was ample and had STSN high speed internet access for $9.95.
I used the concierge lounge for breakfast both days of my stay. More important to me than saving the cost of breakfast in the restaurant, it is fast. They offered scrambled eggs, bacon, and continental breakfast items both days of my stay. I could take care of breakfast in less than 10 minutes which was of value to me.
There is a Starbucks kiosk in the lobby and a gift shop. Just off the lobby is a sports bar which I have yet to use. Downstairs on the first level is the American Grill, the hotel's restaurant which I also did not use. The pool and whirlpool spa are indoors, but because of the windows, it almost seems like it is outside. There is a small workout room next to the pool which equipment that looks pretty new.
Even though my stay was mid May, it snowed the evening of the 10th and I woke up to something I did not expect. When I went to leave the hotel for the day the bellman asked me if I wanted him to accompany me to my car and clean the snow off of the windows. That helped, because I had neither gloves nor a snow scraper.
Getting to I15/I80 from the hotel takes about 10 minutes, the same as getting just about anywhere downtown. There are a lot of restaurants either on, or just off 4th South, 5-10 minutes from the hotel.
The best recommendation that I can give this hotel is that when in Salt Lake City, I will stay here again.
All around Great Hotel
This hotel is great in all areas:rooms, service, accomodations, location...you name it, its great.
TripAdvisor Reviews Marriott Salt Lake City University Park
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