Hotel Sacher Wien
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The location of the Hotel Sacher Wien is superb with the opera house right across the street and most of the major sights within walking distance.
We enjoyed 3 nights in one of the new suites on the nearly built top floors with a breathtaking view over Vienna. Elegant, luxurious and highly stylish are the best words to describe this accommodation. To be the first guests to stay in the room makes us very proud and we will never forget this wonderful experience. We would definitely stay there again at the earliest opportunity to see the new spa area and enjoy the special chocolate treatments.
The Sacher lives up to its reputation as one of the most famous hotels of Europe.
Overall, it was a great stay, and we are looking forward to returning.
Better than their torte
We spent four days at the Sacher. We made reservations through an "internet special" (re: cheap) and were rewarded with an excelent corner room on the third (Europe) floor, overlooking the Stats Opera and the Winter Palace. The service was exceptional and friendly. The concierge even arrainged for dinner at another hotel. Having stayed at hotels in other European cities , I would repeat this one if in Vienna again.
Don't go here!
We did not stay here, but wanted to go for the legendary SacherTorte.
The staff were very rude and looked down on us because we were not Austrian.
As soon as they knew we were English they sent us round the corner to the "Tourist Cafe" - these were her words!
We wanted to sit in the nice bar/lounge not the nasty busy tourist cafe there was plenty of room but she said they were full- charming! so we walked out.
Go to DEMEL instead - they are much nicer and the cakes there are out of this world.
Hotel Sacher are trading on an old reputation and unfortunately do not seem to care how they treat the people who are there to keep them in business.
The hotel was very grand. The sacher torte was very good. The service was excellent. The location was great.
One of the best in Europe
I have stayed all over Europe and at one other hotel in Vienna (Bristol). This is one of the best hotels in all of Europe. The rooms are all redone within the last year, very well done! The location cannot be beat and the service is first class. Also, Sacher Torte is awesome.
Construction challenges, not ready for occupancy
We went to the Hotel Sacher April 6th and were assured it was ready for occupancy in spite of construction. They are NOT ready and we recommend you avoid the hotel until they have completed the work.
We checked out after one night (instead of 5) and moved to the Hotel Bristol a block away. It was a lovely hotel and we would recommend anyone stay there who is considering the Sacher.
The staff at the Sacher tried their best and gave us a Sacher Torte as a gift, but it was discouraging to pack and unpack unnecessarily.
Be sure you know what you are getting into until they are finished!
Gail & Mark Lehmann
in June 2004 a large-scale modernisation and extension project was started at the Hotel Sacher Wien. For the first phase of refurbishment the hotel was closed completely for a few weeks. As part of the second phase of construction, which lasted until the end of October 2005, the hotel was enlarged by two additional roof floors which offer a unique view over the whole city and boast 43 new rooms, a 300-square metre/3229 square feet spa and a business area.
Since December 2005 the new relaxation and wellness refuge Sacher SPA. is open for hotel guests. All facilities are state-of-the-art and include highlights such as: an herbal sauna, a salt steam room, an historical sauna, themed showers, a relaxation room, an ice fountain, a fitness room, massage and cosmetic treatments with beauty products of La Prairie and Ligne St. Barth. But the top attractions certainly are the "Hot Chocolate Treatments" by Sacher.
We are very sorry for any negative experience our guests might have made during the 1 ½ years of construction work. Now freed of all the scaffolding, building cranes and containers the Hotel Sacher Wien is in new splendour and ready to receive visitors.
We are especially gratified that guests who have already "tested" the new Hotel Sacher Wien appreciate our efforts, describing our refurbishment as a complete success.
If you have not yet experienced the new Hotel Sacher Wien, we hope to be able to welcome you here in the near future!
Loved the Sacher
I traveled to Vienna in October and could not have found a hotel with a better location. The rooms were wonderfully appointed and the service very attentive. The concierge got us fabulous box seats for 2 concerts. The restaurant in the hotel was very formal and very European - I loved it. The walls in the breakfast room are mirrored and they reflect the beautiful crystals in the hanging chandeliers. I would definitely return to this hotel!
The Sacher lives up to its reputation as one of the grand hotels of old Europe. The location is superb with the opera house right across the street and most of the major sites within walking distance. The staff looks after you, and does not expect constant tipping. Service is looked upon as courtesy and graciousness, and you will never, ever open a door. You are made to feel like a Hapsburg princess or even the Empress Sissie herself. The head concierge at the Sacher is a bit of a magician who can get "impossible" tickets for you at the last minute, and do battle with airlines to track down missing luggage. The rooms are elegance personfied. Each room has original fine oil painting, as does the entire hotel, beautiful crystal chandeliers, wonderful views, and the most comfortable beds. I liked my room so much that I remodeled my own bedroom at home on the one I had at the Sacher. The food is superb as is their champagne, and of course the Sacher Torte is delicious! The champagne breakfast is divine and fit for an emperor (one did build this hotel). Don't miss the Sacher Museum with pictures of all of the celebrities and royalty who have stayed here. When you arrive you'll even receive a welcome gift! Go at the right time of year, and this hotel-given what you get- is more than fairly priced.
From a happy Hapsburg Princess
Stayed at Hotel Sacher on May 3 and 4, 2004 after leaving The Imperial after one night. The Sacher is the classiest, most comfortable hotel that we have ever stayed in. It has old-world charm with friendly
competent service. The best location in the city. Its was expensive and worth it.
Old World Excellence
The Hotel Sacher is one of the most elegant and interesting hotels in the world. Having traveled frequently throughout Europe, the Hotel Sacher ranks near the top of the world's great hotels. Small, elegant, in the heart of old Vienna. We did not have a car, and never used a taxi. We walked everywhere. The Hotel Sacher is close to everything Vienna has to offer, and Vienna is a great city (as beautifual as Paris, but much more intimate).
The staff and concierge at the Sacher were supreme. 4/4 dinner recommendations exceeded our high expectations. The beautiful opera house is literally across the street. Perfect!
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This morning we had a relaxing start to the day, we had no organised early morning tours so we took our time getting ready, Skyped home, had breakfast, Skyped some more. Wrote a few emails. Lovely quiet morning.
We then left the hotel and walked to the Vienna Opera House. Across the road at the Hotel Sacher which dates back to the 1800's …
... The platz was beautiful as well, with a fountain the centre and people resting everywhere just like at Burggarten. There was also a music group practising there, we thought they looked like gypsies (and probably are), which gave a nice flair to the atmosphere. I can't imagine how these people get to enjoy such a chill way of life everyday! They are too fortunate. We also passed an Asian artist selling watercolors by the church entrance and he spoke to us in Chinese, but ...