SENTIDO Mamlouk Palace Resort
How has this hotel rated in the past?
Historical Traveler Reviews SENTIDO Mamlouk Palace Resort Hurghada
Guter Aufenthalt für den Preis
Wir haben im Mamlouk für eine Woche vom 7-14. Dezember 2007
übernachtet. Das war eine gute Zeit für einen Urlaub, sehr ruhig. Kein Problem mit den Sonnenliegen am Strand oder am Pool. Wirklich warm während des Tages, aber es wurde schnell kalt so gegen 16 Uhr. Ein guter vorweihnachtliche Erholungsurlaub.
Das Essen war angemessen, Frühstück besser als Abendessen. Das A-la carte Tex Mex war ausgezeichnet - wir wären dort jeden Abend hingegangen, wenn man gekonnt hätte, aber es war auf einen Besuch pro Aufenthalt begrenzt.
Die Zimmer waren groß, nett dekoriert und sehr sauber. Wir konnten uns über gar nichts beschweren. Wir hatten um einen Blick auf das Meer gebeten und haben es auch bekommen. Das Personal war außer ordentlich behilflich.
Die Unterhaltung am Amphitheater im Sunrise Garden Beach war nicht schlecht - einige Nächte waren die professionellen Tänzer recht gut, an anderen nicht so gut, aber nicht aus Mangel an Enthusiasmus. Passen Sie auf Coco auf.
Alles in allem ein ausgezeichneter Urlaub für einen sehr guten Preis.
We have just returned from a week in Mamlouk Palace in Hurghada, Egypt. It was only the hotel's second season as they only opened in May 2007 so I would expect many more reviews in time! The hotel is magnificent and we have never experienced such incredible service before. It was so lovely that it was hard to leave. Even though they have only been opened for 2 seasons - you wouldn't know.
We were in one of the blocks closest to the private beach and 3rd pool. There was the main eating room for the standard all inclusive menu - which was beautiful, but a further 2 restaurants, The Asian Restaurant and the Tex Mex also at the resort. The food at all 3 was fabulous and we couldn't get enough. I don't think I eat the same meal twice. In fact the noodle soup at the Asian Restaurant was the best I have EVER tasted! During the afternoon you have the choice to eat at the main hotel restaurant, the beach bar or the pool bar. The food at both of the outside bar's is cooked right in front of you, even the pizza's are made from scratch so you know it's nice and fresh. Quite difficult to fit in any meals out after all that!
There are 3 big pools to choose from and althouth we only went into one, I believe all are heated - but you may want to check that?! The pool attendants were wonderful, you simply collect your towel and hand it back in at the end of the day. You do the same at the beach.
The Health Centre is fab. I would highly recommend the Cleopatra massage - just heaven and so cheap compared to British prices (approx £40 for a full body massage, inc head, feet and face). We had the massage on our first day and was going to go back on our last, but couldn't tear ourselves away from the pool!
We didn't really try the restaurants in the area as the hotel had pleanty of choice. The waiters and general staff at the hotel are the best I've met and I am still overwhelmed at how at home and special they made us feel. In fact, every member of staff at the hotel was fantastic and they all made us feel very much at home.
We paid approx £720 each for the holiday which was on an all inclusive basis. We went for Christmas so the price was more expensive compared to other times of the year - quite a bit more expensive. As it was Christmas the hotel hosted a fabulous Christmas party on Christmas Eve for 1400 quests. Unfortunately we were not there for new year but we were told that 2500 guests would be attending that party!! Fresh food cooked in front of you, great entertainment and general partying - a great night! We thought the price we paid was excellent value. I went with my sister so we had a room with two double beds. Air Conn and mini bar was also available - no complaints at all.
Overall I would say this is probably the best hotel we have ever stayed in whilst on holiday and I am extremely fussy! It's luxury at an affordable price. For those who like to experience a few late night parties I would highly recommend Pappa's Bar and Ministry of Sound. If you're not Russian, I would avoid Calypso - not really for Brits. The Ministry of Sound isn't the typical ministry of sound you would expect in the UK - I don't usually go for all that heavy dancing stuff, I would describe this as more of a late night disco - very good and much fun to be had!!
Overall a fabulous holiday, and we are even planning another trip there for 2008.
Good hotel, could be better
Overall it was a good (not excellent) experience at the hotel. We stayed 7 nights from Dec. 18. Rooms quite large (we stayed in a family room). One heated pool. The 2 water slides were not finished yet and who knows when, because no one worked on it all week while we were there! We went next door to Sunrise Garden so the kids could use the small water slide there. Sun beds were plenty at the pool and beach and towels are available for free. It was funny that by the pool it was really windy, and it was better suntanning by the beach. The beach is clean and and sandy. Not many swimmers, sea was quite cool. Food in main restaurant was good, but all week it was more or less the same. Service was good and friendly in restaurants and at the bars/snack bars. The kids loved the pizza/hamburgers and I enjoyed the spicy meat sandwiches for lunch at the pool/beach bars. Directly outside the hotel there is nothing to do. Looked like quite a walk to some nearby stores.
Evening entertainment is lacking. You had to go to Sunrise Garden for the animation shows which seemed for the most part quite amateur. The one disco in the hotel is called "Victoria Pub". Not even close to a pub or even a disco. The hotel couldn't decide what style to make it so there is a real "mish mash" of interior elements. Since the hotel just opened 4 months ago, there is still some work to be done all over, and will be nice once the plants and flowers grow in. The finishing touches are really roughly done, especially noticeable in the bathroom in our room, Tiles crooked, grout not washed off the wall etc. Its just something you notice but it doesn't affect your stay.
All in all, I would recommend it for families (once they get the water slides open!!) and for relaxing, but if you want lots of entertainment and action, best go elsewhere.
Hotel nicht zu empfehlen
Service und Ausstattung gut, Essen teilweise verkocht und gewürzlos, häufiger Fluglärm, 80 % russische Gäste, mittelmässiger Strand, Baulärm
We stayed at Mamlouk Palace for 2 weeks, 6 - 20 Nov 2007.
HOTEL & ROOM - As the hotel is very new, the accommodation was clean, tidy and well presented. The lobby area is vast and impressive. They were finishing a few things off in the pool area but this didn't really pose any problem at all. The room is nice, although no bath. Room attendant was discreet and our room was spotless every day. Not very well sound proofed (see location below for problem this causes!). All rooms have a pool view. Can only stay here with Thomas Cook at present.
LOCATION - Is located in south Hurghada and only a short transfer from the airport. Downside is that the hotel is located directly under the flight path to the airport, which is very busy. Although this can be quite interesting during the day, it can be a pain at night!! The hotel is 20 min taxi ride from the main town. Taxi's can be arranged at the hotel and cost approx £15 return. Shuttle buses also available from hotel but leaves at funny times and you don't get long in the town. There are a few shops and a pharmacy nearby, but not much else except other hotels.
FOOD - Biggest downside to the whole holiday!! Its an all inclusive resort, with 1 buffet restaurant, an asian restaurant (have to pay), a tex mex (1 free visit per stay) and 2 snack bars. All are very clean. The buffet restaurant is very much geared towards the majority of the guests who are Russian and German. Whilst the dishes were slightly varied each night, for us the food was a bit tasteless and salty. There was a large bread section, salad section, pasta station (same sauce every night), meats, rice, potatoes and chips, very sweet desserts, a selection of fruit. Sometimes they did seafood BBQs which were ok. We didn't go hungry but didn't look forward to mealtimes. The Tex Mex was a welcome change, but not like a Mexican restaurant in the UK. Same for Asian (£7 each for all you can eat though). The AI drinks were good - really nice Luxor beer (make sure you ask for beer they do not know what lager is!), nice red, white and rose wine, all cocktails included and all local spirits and juices. We often ate lunch in the snack bar at the pool or beach, which would be pizza which was really good. Also have little pastries which are really nice. We went to Hard Rock Cafe 10 mins in taxi away which is highly recommended. Mini bar not included and only stocks soft drinks. No tea and coffee in the room.
We met a couple who stayed at Makadi Bay (Sunrise hotel too) they loved the food there!
EXCURSIONS - There are lots of excursions to do which all sound brilliant. We chose to do day trip to Cairo which was excellent. This was a long day and we went by plane and visited Mohammed Ali's mosque, Egyptian Museum, Lunch by Nile, Pyramids, Sphinx, Papyrus Gallery, Khan el-Khalili Bazaar. Cost approx £150 each - excellent day well worth it.
We also went to Gifton Island, (Mahyma Bay) which is an island 15mins off shore, beautiful clear water with amazing snorkelling, beach soft and stunning. £30 each. Lunch inc and worth every penny.
Also went to Waterpark at Titanic which is fine for a half day.
BEACH - The hotel has its own private beach which it shares with its sister hotel next door. All beaches in Hurghada are privately owned by hotels. Beds on the beach are reserved very early in the morning (even though they're not meant to!). The beds are very crowded and we only spent 1 day out of the 2 weeks by the beach. The water was very clear and clean but a touch cold. It is their winter though. There is a small reef at the end of a long pier, which has some lovely coral and amazing fish. Well worth visiting!!!
WEATHER - It was clear blue skies all day, every day. Lovely and hot but bearable, probably late 20's early 30's. Also a calm wind that helped keep you cool. Sun went down around 4.30. Was very cool in the evening, so would recommend long sleeves and even trousers / jeans.
STAFF - Very quick and helpful at helping guests.Very polite and like the English. Most are still learning the English language but not a cause for concern at all.
POOL - Looked beautiful but was very COLD! Heard that they heat it up in December to February but can't vouch for it. It shouldn't put you off though. Pool area is huge. Barmen at pool bar were great.
GUESTS - The English tourists are in the minority. German, Russian, French and Italian in the main.
ENTERTAINMENT - Gym facilities are good and included in AI. Beware the masseur sales reps. Apparently Egyptian massages are very intimate! There is an ampitheatre with a young ents team. Same singer every night near restaurant. Same music every day by pool, which is annoying unless you love Celine Dion!! Kids would enjoy sister hotel called Sunrise Garden Beach Hotel better but you can use these facilities if you want.
Overall highly recommend Egypt for winter sun.
This hotel was a great choice...I didn't know much about itbefore going but I surprise by the hotel and area. the hotel is not far from the airport but is it quite far from Hurghada town, you can get a taxi to the town there and back for about $20USD, if there is a car full this works out quite cheap. The hotel has a shuttle bus return in the early evening for about 25ED or £2.50!!
Hurghada town isn't as bad as it had been made out to be, there are many shops and lots of people trying to get you to buy but we found if you say no politely they quickly move onto the next sale. And we were two women on our own!
The hotel itself was great, the rooms was lovely and big, and you can use the next door hotel facilitates (pool, health centre, evening entertainment) as well.
They are still finishing some bits of like waterslide, a little bar/club and some of the rooms but this is hardly noticeable and will be finished in a couple of weeks.
The selection of food and drinks was good, it was varied and there are also 2 extra restaurants on site, a Tex-mex and Thai. There is also a shisha area where you can have a pipe and a soft drink....if you are all inclusive these are extras but good value. The grounds of the hotel are well keep and the pool areas are lovely, you also get a free towel a day so this combined with towels in your room mean you don't have to take any at all!!
The staff are very friendly but a word of warning, many of the staff slyly offer to take you to the town and show you around, we never took up this offer as its obvious that this is more for them to ferry you to their friends/relatives shops instead of being genuinely interested in showing you the site. In fact it is cheaper to buy all your shopping in the airport so make sure you explore it fully...its bigger than you think!
Overall the hotel and area are great, its a huge complex so I probably wouldn't go there if it was completely full, but I definitely would go back at quieter times of the holiday season!!
Ich war vom Hotel begeistert
Ich mag die Sunrise Ressorts wegen der guten Qualität des Services und der Hotels. Ich bin zum Mamlouk gegangen ohne eine Vorstellung zu haben, was ich erwarten konnte (es gab sehr wenige Kommentare im Internet) und ich muss sagen, dass es eins der besten Hotels gewesen ist, in denen ich in Ägypten war. Die Zimmer sind gross und sauber, die Pools sind riesig. Das Essen in den Restaurants ändert sich (man hat natürlich weniger Teller die ganze Zeit) verschiedene Fleischsorten, Pasta, Salate, Früchte, Kuchen......köstlich.
Essen am Schwimmbad und an den Strandbars ist auch lecker- Pizzas, Sandwiches mit gegrilltem Fleisch, Hamburger, frische Fruchtsäfte, Weinsorten und alle andere Dinge, die Sie unmöglich alle probieren können.
Die Zimmerbedienung ist ruhig und disktet, es gibt niemanden, der Sie um Trinkgeld bittet. Es gibt einen Strand für Select Garden und für Mamlouk. Wenn Sie schnorcheln wollen, dann gibt es ein kleines "Reef" im "Parkplatz" für Schiffe. Es ist klein und es gibt wenig Auswahl an Fischen, aber es ist besser als nichts. Ich werde hierhin bald wieder zurückkommen - hoffe ich :)
J'ai adoré !
J'aime les clubs Sunrise en raison de la grande qualité des hôtels et des services qu'ils offrent. Je suis allé au Mamlouk pratiquement sans savoir à quoi m'attendre (il y avait très peu de commentaires sur internet) et je dois dire que c'est le meilleur hôtel que je connaisse en Egypte. Les chambres sont grandes et propres, les piscines immenses. Les plats proposés dans les restaurants changent souvent (sauf certains bien entendu qu'on trouve en permanence). Il y a divers types de viande, de pâtes, de salades, de fruits, de gâteaux... un délice ! Au bar de la piscine et de la plage on trouve aussi de bien bonnes choses telles que pizzas, sandwiches avec viande grillée, hamburgers, jus de fruits frais, vins et des tas d'autres choses que vous aurez envie d'essayer mais vous n'y arriverez pas ! Le service de chambre est feutré et discret, personne ne vous demandera un pourboire. Le Select Garden et le Mamlouk partagent une plage. Si vous voulez plonger avec un tuba, il y a une sorte de récif là où "stationnent" les bateaux. C'est petit et il y a peu d'espèces de poissons, mais c'est mieux que rien. Je vais y retourner bientôt, j'espère, pour d'autres vacances fantastiques.
I LOVED IT!
I like Sunrise resorts due its really good quality services and hotels. I went to Mamlouk having almost no idea what to expect (very few reviews in the internet) and I must say it is the best hotel I've been in Egypt. Rooms are big ang clean, pools are huuge. Food in restaurants often changes (of course you have few plates which are all the time) diffrent kinds of meat, pasta, salads, fruits, cakes... delicious.
Food in the pool and beach bars is also yummy - pizzas, sandwiches with grilled meat, burgers, fresh juices, wines and all other things you wont be posibly able to try :)
Room service is quiet and discreet, you wont find anyone who will aks you for tips. There's one beach for Select Garden and for Mamlouk. If you want to snorkel, there's a liitle "reef" in the "parking place" for the ships. it's little and theres a little choice of fishes but its better than nothing. I will be there soon again I hope :) wonderful holidays.
Séjour de rêve
Nous venons de séjourner au Sunrise Mamlouk resort du 16 au 26/10. (temps absolument magnifique +- 33°C à l'ombre, et pas l'ombre d'une fraîcheur le soir venu)
Une vue à couper le souffle vous attend en sortant de la réception pour rejoindre la chambre.
Chambre très spacieuse et très bien disposée avec 2 lits d'1m20 chacun au moins, 2 grandes armoires, frigo, coffre-fort. Belle salle de bain avec une grande douche.
2 piscines d'une grandeur incroyable. (Juste 2 toboggans encore en construction sur la piscine la plus proche de la mer, mais en aucun cas, ils ne sont dérangeants). Température de l'eau très agrable.
Restaurant buffet avec 2 grandes salles intérieures (une fumeur, une non-fumeur) mais avec air conditionné un peu trop frais et une grande terrasse. Grande variété de plats, tous les jours (midi et soir) différent. Petit déjeuner très très complet.
Restaurant à la carte asiatique vraiment pas cher, plats de grandes qualités, personnel très attentif aux besoins, digne d'un chic restaurant.
Restaurant à la carte tex-mex (1 gratuit par séjour), plats très copieux et délicieux.
Accès direct à la plage privée et à une longue jetée. Très jolie vue.
Les Pool Bars : personnel très sympathique, grande variété de boissons alcoolisées ou non.
Possibilité de manger de 12h à 17h (pizzas, sandwich au poulet grillés,...) au pool bar de la seconde piscine et au bar de la plage. (Pas besoin de se rhabiller et de devoir aller jusqu'au restaurant buffet pour manger).
Seul petit point négatif : comme l'hôtel n'est qu'à 15 km de l'aéroport, les avions passent assez bas mais ce n'est pas très dérangeant.
Clientèle pricipalement allemande et russe comme dans tous les hôtels.
Vacances magnifiques qui me manquent déjà beaucoup !
Nous espèrons que vous serez aussi enchantés que nous de l'hôtel si vous avez la chance d'y séjourner.
TripAdvisor Reviews SENTIDO Mamlouk Palace Resort Hurghada
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