Rydges Rotorua

272 Fenton Street, Rotorua, North Island, 3201, New Zealand | 4 star hotel
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Travel Blogs from Rotorua

Another visit to the garage

A travel blog entry by scbcrwrw

4

We arranged to go to the garage - Carson and Taylor on Fairy Springs Road (nice name). Britz had said they thought it might be a stone caught in the brakes!! We got there fore 9.30. They took the wheel off the campervan and told us the brake pads and discs were completely worn (not roadworthy). They could get the pads in Rotorua but would have to …

Rotorua, November 7, 2012

A travel blog entry by crockett1947

7

Wednesday, November 7, 2012



We were up at 0614. Jeanette stripped the beds; we packed our bags, and then went down to breakfast. We didn't hear the rooster until we were up for at least 45 minutes. Richard walked down the hill to fetch the paper and found the climb back up very strenuous. After pictures all around, we were …

November 8, 2012

A travel blog entry by crockett1947

18

After breakfast at the Rydges Rotorua, we were off to the Agrodome for a morning learning about sheep. There is a nice show that highlights the many varieties of sheep found in New Zealand. There are a few audience participation aspects to the show as well. Audience volunteers come up on stage and get to milk a cow or feed some hungry baby lambs. …

Lush Green Pasturelands of the North Island

A travel blog entry by prairiedropseed

15

( still trying to catch up ..... these mile high mountains pretty much block out any kind of cellular signal) This morning we left Auckland and traveled south toward Rotorua. We took the scenic route out of the city so that we could see the harbor and the rest of the city. It is a beautiful city and harbor! It was so cute to see 12 little mini- …

Rotorua

A travel blog entry by hally_ollie

119

Well we all decided to have a little sleep in this morning and once we had all got up and dress it was a brisk 16 degrees. We headed off to the Zorb. This is a big ball which you sit inside and then roll down the hill. Celise really wanted to go on this but unfortunately she was too short. So we all decided to head to the Gondola and the Luge. You …

How has this hotel rated in the past?

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Location

This 4 star hotel, located on 272 Fenton Street, Rotorua, is near Tamaki Maori Village, Polynesian Spa, Rotorua Museum, and Rotorua Museum.
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Description

       

    Historical Traveler Reviews Rydges Rotorua

    Don't Bother!

    from

    Don't be fooled by the nice lobby!

    Once in the lift eveything becomes tired & shabby. The rooms are not clean. Cigerette burns on blankets etc - bad, bad, bad! Definately one of the worst accommodations in Rotorua.

    The staff were not at all helpful.

    My sincere apologies for the issues you encountered during your stay.

    I assure you this was one of exception rather than the rule, and conseqeunetly we have put steps in place to ensure issues such as yours do not occur again.

    Again I thank you for your comments and do hope we have the opportunity to welcome you back in the future.

    Kind Regards

    Scott Lynch

    General Manager

    Rydges Rotorua

    Should have believed the warnings!!!

    from

    Hi just back and can confirm previous reviews. Happy when we saw our room only $118NZ with views of racecourse,spa, 2 double beds and huge room. However although the rooms may have been refurbished it still lacked the proffessionalism. Phone didnt work after informing reception they said they would inform maintenance. After waiting 2 hours and again complaining I was told lines are down.When inquiring where I could make calls I was told the public phone booth. Its situated next to a lovely water fountain. Lovely for me but what did the other person on the line think!!!!

    Excellent Service

    from

    Late at night after leaving another hotel due to a horrible room and service, we arrived at this hotel. It was out of price range, but we decided to stay for a night anyway since we were so tired. After hearing about our bad experience that day, the very kind staff gave us a discount on our room and upgraded us to a suite room with a spa. They really made our day! The spa was great in the room,and we also enjoyed the pool. If service is important to you, this is the place to stay.

    Rydges Rotorua Doesn't Smell Like Roses

    from

    If you love the smell of sulfur and you enjoy a place that cranks up the heat - this is the place for you. What they don't tell you is the place is right next to a thermal area. For the two days that we were there it wasn't possible to cool down our room because every time we open the windows the sulfur smell would get worst - which we did not think was possible, at first. It is up to you if you want to stay here, but don't say you weren't warned.

    Birthday get away

    from

    My husband surprised me with a trip to Rotorua for my birthday.

    Needs Refurbishment

    from

    I'd stayed in this hotel in late 2003 and found it quite nice. However, nearly two years later I was very disappointed.

    The rooms (we ordered a deluxe spa bath room with view) were tired, worn walls, corroded bathroom fixtures, felt very like being in a concrete block room.

    It was difficult to get service at dinner, due to lack of staff. Any drinks orders were quicker to actually buy upstairs in the bar, which was gloomy and served by one person only (on a Saturday night).

    Overall the staff were friendly, but few on the ground. There wasn't the feeling of polish or professionalism which you might expect. We won't stay again unless I hear there is a change of management and a complete refurbishment.

    Very disappointing

    from

    We stayed at this hotel over a weekend. Check in at reception was impersonal and lacked warmth. We were given a large, well furnished room with balcony, bathroom and separate spa bathroom. However on closer inspection, we found that the carpets were covered in dust, our sheets were threadbare to the point of small holes appearing, there was only one hanger in the wardrobe and the bathroom looked badly in need of refurbishment. The one evening meal we took was very poor and the dining area lacked ambience and professional staff. This huge hotel seemed to be processing bus tours but not offering personal service to its clients and we were glad to move on to better accomodation elsewhere.

    An Awful Place with Awful Treatment

    from

    We were part of a tour group of 23 who were supposed to spend two nights here as part of our final days in New Zealand. Up until this time, everything on the tour was great. At the very last minute, this hotel "lost" the 23 room reservations we had and hussled us off to another hotel in the same town, albeit with a better view. However, when we got to the other hotel we were completely dismayed to find that many of us were assigned to rooms with other people we didn't even know or weren't part of our group. The Rydges really messed us up and then failed to apologize for the mix-up. It was an awful experience at the end of a pretty wonderful trip.

    Nice Hotel / Good Value

    from

    I stayed at the Rydges Rotorua for three nights. The four story (five if you include the basement level rooms) hotel is located on Fenton Street, a main thoroughfare through down. It's about a ten minute walk into downtown. There are markets and restaurants a bit closer on the same street.

    Not as expected

    from

    This is an OK hotel, nothing more. I think that the thing that desapointed us the most was the price/value ratio. For NZ200$ a night we were expecting a little bit more. The room was big but that was about it, the carper was dirty, worn out and so was the bathroom.

    Basically, the hotel was in serious need of maintenance. The breakfast buffet was OK, nothing more. One other thing that annoyed us was its location, not in the heart of the city and you needed a car to get there....all in all, I would have picked differently!

    TripAdvisor Reviews Rydges Rotorua

    3.50 of 5 stars Very Good