Rydges Melbourne Hotel
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Historical Traveler Reviews Rydges Melbourne Hotel
We (me and my wife) stayed at this hotel from Jan 09 - Jan 12 2006. When we booked it we looked at user reviews at various websites and they were all good reviews so we decided to book. We booked the queen spa "suite", for ~ AU$190/per night. It was anything but "suite". The carpet was so dirty we had to wear shoes all the time. It was NOT vacumed once during our stay, nothing. All they did was make a bed and tidy up the bathroom. The rubber on the bottom of the shower door in the bathroom was peeling off so every time you take the shower the entire bathroom would be under water. The hotel is VERY outdated, the AC units are super old and noisy, the TV was making clunky noise as well and you only have about 8 channels. The elevator for the first 9 floors (yes, there are seperate elevators for the rest of the floors) was so old I was afraid to ride it...every time it would stop it would make clunky noise and kind of stop in the up-and-down fashion so your entire stomach would come up and down...terrible. The rooms in the renovated portion of the hotel are so small and would be only suited for single traveler. All these rooms are in the renovated section, the bigger rooms like ours are in the old section. The halls had some stuffy smell, like somebody was smoking in them and then tried to cover the smell with some cheap air freshner. The pool that's on the roof top was small and ok, you can take a swim and refresh. The chairs are old and broken down and the area around the pool had green carpet and some stuff was coming out of it, looked very very dirty. If you are on the first 9 floors, you would have to take the scary elevator ride down to the ground floor than switch elevators (the new elevator in the renovated portion are actually very nice and smooth) and go up to the 22nd floor to get to the pool...very inconvinient. Only good thing about this hotel is it's location, but I would strongly NOT recommend this hotel, because it's outdated, dirty and overpriced.
Really nice and good location!
This is as good as a Hilton and the rooms, although a bit small, were really clean and nice.
At Rydges Melbourne, we have several core values, the basis of which is an obsession with exceeding guest expectations. This goal is instilled to all team members throughout their employment at Melbourne. We strive to provide the standard of service that elevates us above our competitors, making Rydges Melbourne the premium hotel in Melbourne.
We thank you again for your valued feedback and look forward to welcoming you back to Rydges Melbourne in the not too distant future.
If I may be of any assistance in the future, please do not hesitate to contact me personally.
Service from the reception staff is starkly different for Asians. I sincerely hope 'Rydges' is not equivalent to 'Racists'. I am a Chinese Singaporean and I stayed there for 4 days and witnessed many times the treatment I received compared very badly to Caucasians. A very bad experience indeed!
I really loved staying at Rydges during my Australian vacation! First of all the staff couldn't have been friendlier. I never came across anyone at Rydges that wasn't polite or friendly.
The hotel is not badly placed in Melbourne and the staff very fiendly, rooms okay, but was very disappointed with the so called 'roof top heated pool'. The area around the actual swimming pool is very dated and the pool itself looks like it needed a good clean - also was defintely not heated!
I stayed here for a week in mid December 2004. I have to agree with other comments about the friendliness of the staff. My room was ok; the usual modern hotel room. It was clean and tidy. Was able to watch English football on Fox Sports channel which was a definite plus point. I was also able to stay in my room after check out time at the cost of only $10 per hour. Hotel breakfast cost $12.50 for tea/toast, which was a bit much but i could have as much as i wanted. Location is very good being only a brisk 10 minute walk from the shops on Bourke and Swanston Streets. Hotel foyer was a bit gloomy with not having much natural light and the lifts were very slow in arriving and that is my only real complaint. There is a small pool on the 22nd floor and small sunbathing area surrounding it.
I stayed here for 4 nights in June 2004. The staff at the front desk were extremely helpful and after I had been on an overnight flight from Hong Kong they managed to get me checked into my room by 10:30am nearly 4 hours early! This was a real bonus. We were upgraded to a suite for some unknown reason and I must say it was great. It had all the usual fittings including fox sports on the tv (australian equivalent of sky sports). Our room was very large as it was a suite and had a spa bath and living area. The hotel is close to the central shopping area and is very close to the Victoria Parliament Building. Across the road to the hotel is a great english pub which serves great food at good prices!
I recently had the fortune to stay at this hotel. The service was warm and friendly. All staff are extremeley helpful and supportive of customer needs.
Just returned from a holiday in Australia,stopped in Sydney,Melbourne and several places on the Ocean road.The Rydges hotel on Exibition st took some finding even with a street directory,the car park is underneath the hotel and is NOT FREE as stated.It costs you $9.50 per visit ,there is also a congestion charge of $9.50 if you drive out of the City and come back in.this can be paid at several Bill Payment machines located in several outlets in the City.Don't forget to pay this within 24hrs or you will be charged extra. Driving in the City can be a bit of a nightmare because of the Tram System,you have to turn right from the nearside lane The staff in the hotel were excellent and nothing seemed to be too much trouble for them.if you had any questions about where to visit they would go out of there way to help and direct you. The rooms were good value for the money paid,and the food was excellent.
I recetly had the misfortune to stay at the Rydges. Whilst our room was very comformtable the hotel is undergoing refurbishment and we were allocated the only room on that floor to have been completed. Thus on both days between 8am-5pm the corridors and room were filled with workmen plastering and fitting bathrooms. Noisy and very dirty! One kind workman even let us into OUR room with HIS access key when our malfunctioned!! The last straw was the water tank on the roof above us (the hotel was kind enough to grant my request of a high floor) which was drained outside our window. The noise and water torture effect continued for 2hours despite 4 phone calls to the manager. Never again!