Royal Station Hotel

Address: Neville Street, Newcastle upon Tyne, Tyne and Wear, England, NE1 5DH, United Kingdom | 3 star hotel
 
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Location

This 3 star hotel, located on Neville Street, Newcastle upon Tyne, is near Grainger Town, St. Mary's Cathedral, St. Andrew's Church, and Newcastle Information Centre.
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Amenities

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      Historical Traveler Reviews Royal Station Hotel Newcastle upon Tyne

      Shocking

      from

      Absolutely shocking. I stayed here on new years eve 2003 and it was down to our usual hotel , the holiday inn on new bridge street being fully booked, what i walked into was a room like an ice box , heating turned off , heated towel rail broken , no mini bar , no sky sports , a gaping hole in the wall that faced outside that let in draughts , a celing that had more cracks than an Amsterdam brothel. The staff were also inept and really unfriendly and should either consider a career change or maybe have their management put them through training. Their attitude upon check in was shocking until they seen the credit card clear. Poor Poor Poor

      Staff service very poor!!!

      from

      A very nice hotel from first impression. The room we stayed in was ok, but could have been better. The bedding looked in need of a change. The hotel had good qualities, however the service provided by staff was not so good. It seemed there was only one person there who knew what they were doing, and really cared about our stay. . On my visit prior i satyed at the copthorne hotel and compared to that, this hotel was well off the mark.

      Sub standard and poor quality

      from

      I have stayed at this hotel twice, the second time because there was other choice. Whilst breakfast was acceptable the other facilities are sub standard to say the least. The foyer, stairs and corridors are dirty, and both rooms I have stayed in are also dirty. One of the rooms had all windows nailed up, incapable of being opened to let in fresh air. thankfully I wasn't there this summer. 0n using the bathroom on the last visit I was horrified to find a used durex behind the bathroom door, so much for the attention to cleaning by the housekeeping staff. On complaining I was given a twenty five pound reduction from my bill as a form of compensation but having been subjected to this incident I am certain I will never want to stay at this hotel again. The majority of the staff are lacking in motivation and the reception staff certainly need re-training in how to deal with customers. A dreadful place obviously lacking strong and focused management. By the way cleanliness costs little.

      Could do a lot worse

      from

      I read the previous reviews and was fearing the worst when I checked into this hotel. I must say that you should take as you find and I found the staff very helpful, the room I stayed in was basic, but no problem. Best aspect : Breakfast, very nice Worse aspect : TV channels, No Sky movies or Sky sports

      Dirty, Grubby Shocking

      from

      I expected a top class hotel from the information on the web site and the prices charged. what we got was a dirty, filthy place. The bathroom was disgusting and the general decor filthy, avoid this place at all cost.

      Depressing, dirty Hotel!

      from

      I stayed in this hotel on my very first visit to Newcastle and was bitterly dissapointed! The staff looked angry and were extremley unhelpful. It was very obvious they were watching the clock for their escape home! This surprised me as Geordie's are renowned for their friendliness and great fun! The rooms were cold and damp, with shabby decoration. Our room was also very small, unfortunatley the price we paid was not! The place looked as though it had never been cleaned. One good feature I did find in this hotel was the leisure facilities which were attached to the train station. After this trip I went home dissapointed with Newcastle as a city. I have since returned 3 times and discovered its a great place with loads to do and see but unfortunatley if you don't book into the right hotel with the right staff you can be left with a very bad experience!

      Stay Away

      from

      The service and the room were terrible. At reception they ignored us and then indicated that they had lost my reservation -- the e-mails regarding which I had with me. Whilst they found a room, the night manager seemed to make a point of tracking me down while we were trying to go out for a social. Upon being confronted, upon the glorious staircase, I tried to keep my cool as he tried to prove the hotel had been correct -- so much for the customer always being right. I did speak to the day manager who offered, but did not follow up with restitution, and my subsequent letter went unanswered.

      Former elegance

      from

      This hotel has a feeling of former elegance. The best bit is the stairway which is broad and sweeping. There are HUGE chandeliers to light you down. The rooms are very adequate and clean but ours didn't seem to have such a thing as a colour scheme. Beware Room 437 where the TV comes on at precisely 7 am even though you didn't time it to do so or anything. The reception staff didn't believe us. Very nice leisure facility. The button to work the jacuzzi is not obvious. I believe it is on the wall. Do ask attendant, since many people don't find the button (like me). Very varied breakfast. Just about anything you could think of. Coffee not great.

      Not impressed by Royal Station Hotel

      from

      Substandard housekeeping (grubby, smoky room, worn sheets, chilly) In need of refurbishment Breakfast OK though. Public rooms fine, bedroom corridors very scruffy.

      Royal Treatment at the Royal Station!

      from

      Great value for money, Service second to none. Great location.

      I will be stopping here again on my next visit to Newcastle

      TripAdvisor Reviews Royal Station Hotel Newcastle upon Tyne

      3.50 of 5 stars Very Good
       

      Travel Blogs from Newcastle upon Tyne

      Happy Christmas and thank you

      A travel blog entry by carlosherbane on Dec 25, 2014

      11 photos

      Well I have been back for over a week now. This extraordinary experience is beginning to fade now I am in this new chapter.

      I am so grateful and humbled by the whole experience. As I spend Christmas with cherished friends and dear family, I realise just how lucky I am.

      The support I have had from really wonderful people who are kind and caring also humbles me. This entry is for them to say a huge THANK YOU.

      HAPPY CHRISTMAS EVERYONE.

      SEE YOU NEXT TIME.....;)

      ...

      Utrecht and the end of the adventure.

      A travel blog entry by almightyg73 on Nov 06, 2014

      7 photos

      ... what we wanted.

      We had three days in Utrecht in total. It was going to be two days but we decided to knock any further traveling on the head as it was starting to feel as if we would have just wasted a day moving on to another place and we may as well park up somewhere and relax as much as possible, and that's exactly what we did.

      Utrecht has a lot of character and charm similar to Amsterdam just on a smaller scale. We spent our ...

      The flooded road to Newcastle

      A travel blog entry by adventurescot on Oct 28, 2014

      3 photos

      ... off with making sure the bike was all ready for this mighty long trip. I always cover most of the moving parts in oil and grease simply to help lubricate and preserve them from the weather. Once that was done it was time to get the boxes all packed as I like them and onto the bike. After so many trips I now have my packing down to a fine art. Essential's such as clothes, toiletries, laptop and cameras etc all go into the right side pannier and topbox and all other ...

      Upper Largo to Durham, England

      A travel blog entry by loisclarke on Oct 26, 2014

      2 photos

      ... After the tour we had a light lunch at the cafe then drove onto Durham. The A1 was diverted at Berwick on Tweed via the A682 to where it joined the A1 just before Newcastle. Very nice farming areas with lots of hay making and sheep. Found the accommodation but no meals Sunday so had to walk 10 mins to a hotel. On coming back to the inn we had a great conversation with people in the ...

      Newcastle

      A travel blog entry by junior613 on Sep 03, 2014

      Cleaned & got myself organised as Neil & family headed off to work + school. Meet Russell for lunch down by the docks for cod & chips = very nice and then for a drive along the coast northwards & actually found some sandy beaches.....

      Back for tea with Neil & farewell dinner of Indian ...