Royal Station Hotel

Address: Neville Street, Newcastle upon Tyne, Tyne and Wear, England, NE1 5DH, United Kingdom | 3 star hotel
 
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Location

This 3 star hotel, located on Neville Street, Newcastle upon Tyne, is near Grainger Town, St. Mary's Cathedral, St. Andrew's Church, and Newcastle Information Centre.
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Amenities

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      Historical Traveler Reviews Royal Station Hotel Newcastle upon Tyne

      Shocking

      from

      Absolutely shocking. I stayed here on new years eve 2003 and it was down to our usual hotel , the holiday inn on new bridge street being fully booked, what i walked into was a room like an ice box , heating turned off , heated towel rail broken , no mini bar , no sky sports , a gaping hole in the wall that faced outside that let in draughts , a celing that had more cracks than an Amsterdam brothel. The staff were also inept and really unfriendly and should either consider a career change or maybe have their management put them through training. Their attitude upon check in was shocking until they seen the credit card clear. Poor Poor Poor

      Staff service very poor!!!

      from

      A very nice hotel from first impression. The room we stayed in was ok, but could have been better. The bedding looked in need of a change. The hotel had good qualities, however the service provided by staff was not so good. It seemed there was only one person there who knew what they were doing, and really cared about our stay. . On my visit prior i satyed at the copthorne hotel and compared to that, this hotel was well off the mark.

      Sub standard and poor quality

      from

      I have stayed at this hotel twice, the second time because there was other choice. Whilst breakfast was acceptable the other facilities are sub standard to say the least. The foyer, stairs and corridors are dirty, and both rooms I have stayed in are also dirty. One of the rooms had all windows nailed up, incapable of being opened to let in fresh air. thankfully I wasn't there this summer. 0n using the bathroom on the last visit I was horrified to find a used durex behind the bathroom door, so much for the attention to cleaning by the housekeeping staff. On complaining I was given a twenty five pound reduction from my bill as a form of compensation but having been subjected to this incident I am certain I will never want to stay at this hotel again. The majority of the staff are lacking in motivation and the reception staff certainly need re-training in how to deal with customers. A dreadful place obviously lacking strong and focused management. By the way cleanliness costs little.

      Could do a lot worse

      from

      I read the previous reviews and was fearing the worst when I checked into this hotel. I must say that you should take as you find and I found the staff very helpful, the room I stayed in was basic, but no problem. Best aspect : Breakfast, very nice Worse aspect : TV channels, No Sky movies or Sky sports

      Dirty, Grubby Shocking

      from

      I expected a top class hotel from the information on the web site and the prices charged. what we got was a dirty, filthy place. The bathroom was disgusting and the general decor filthy, avoid this place at all cost.

      Depressing, dirty Hotel!

      from

      I stayed in this hotel on my very first visit to Newcastle and was bitterly dissapointed! The staff looked angry and were extremley unhelpful. It was very obvious they were watching the clock for their escape home! This surprised me as Geordie's are renowned for their friendliness and great fun! The rooms were cold and damp, with shabby decoration. Our room was also very small, unfortunatley the price we paid was not! The place looked as though it had never been cleaned. One good feature I did find in this hotel was the leisure facilities which were attached to the train station. After this trip I went home dissapointed with Newcastle as a city. I have since returned 3 times and discovered its a great place with loads to do and see but unfortunatley if you don't book into the right hotel with the right staff you can be left with a very bad experience!

      Stay Away

      from

      The service and the room were terrible. At reception they ignored us and then indicated that they had lost my reservation -- the e-mails regarding which I had with me. Whilst they found a room, the night manager seemed to make a point of tracking me down while we were trying to go out for a social. Upon being confronted, upon the glorious staircase, I tried to keep my cool as he tried to prove the hotel had been correct -- so much for the customer always being right. I did speak to the day manager who offered, but did not follow up with restitution, and my subsequent letter went unanswered.

      Former elegance

      from

      This hotel has a feeling of former elegance. The best bit is the stairway which is broad and sweeping. There are HUGE chandeliers to light you down. The rooms are very adequate and clean but ours didn't seem to have such a thing as a colour scheme. Beware Room 437 where the TV comes on at precisely 7 am even though you didn't time it to do so or anything. The reception staff didn't believe us. Very nice leisure facility. The button to work the jacuzzi is not obvious. I believe it is on the wall. Do ask attendant, since many people don't find the button (like me). Very varied breakfast. Just about anything you could think of. Coffee not great.

      Not impressed by Royal Station Hotel

      from

      Substandard housekeeping (grubby, smoky room, worn sheets, chilly) In need of refurbishment Breakfast OK though. Public rooms fine, bedroom corridors very scruffy.

      Royal Treatment at the Royal Station!

      from

      Great value for money, Service second to none. Great location.

      I will be stopping here again on my next visit to Newcastle

      TripAdvisor Reviews Royal Station Hotel Newcastle upon Tyne

      3.50 of 5 stars Very Good
       

      Travel Blogs from Newcastle upon Tyne

      Start of the adventure

      A travel blog entry by stu.armstrong on Feb 11, 2015

      2014 was the year I left the British army after 26 years and was time to work out what was next. I was lucky that a friend grabbed me and persuaded me to travel round Asia for 2 months. I caught the travelling bug! Returning home I realised I wasn't ready to settle down to normality so here I am at Newcastle airport heading to Warsaw for a ...

      Home

      A travel blog entry by ardbackpacker on Feb 02, 2015

      1 comment

      Monday 2nd Feb This is our first adventure into the unknown, something everybody should do before they're 100! It all started with a casual glance in a Travel Agent's window by Jennifer last year. Packing now complete and 'checked in' on line we're ready for the off tomorrow - stay ...

      Preparation

      A travel blog entry by honestman on Jan 31, 2015

      2 comments

      A cold snap here and the forecast for my trip looks to be a week of top temperatures -1 and lows of -22 degC.... Wow that'll be interesting.. Bought some necessary stuff today, thermals and boots.... Had an afternoon investigating Boston, Washington and Brooklyn for a trip.. Settled on Brooklyn and looks like some interesting things to ...

      Happy Christmas and thank you

      A travel blog entry by carlosherbane on Dec 25, 2014

      11 photos

      Well I have been back for over a week now. This extraordinary experience is beginning to fade now I am in this new chapter.

      I am so grateful and humbled by the whole experience. As I spend Christmas with cherished friends and dear family, I realise just how lucky I am.

      The support I have had from really wonderful people who are kind and caring also humbles me. This entry is for them to say a huge THANK YOU.

      HAPPY CHRISTMAS EVERYONE.

      SEE YOU NEXT TIME.....;)

      ...

      Utrecht and the end of the adventure.

      A travel blog entry by almightyg73 on Nov 06, 2014

      7 photos

      ... of my mind. Who really wants to come back home after 13 months of adventure? I braced myself for a culture shock when I returned and it certainly was just that, a shock. As much as it is nice to return and see friends and loved ones that freedom and sense of free spirit suddenly deserts you once you are back in the cold winter gloom of the North East of England. I love my home but I know where I would rather be. On the road looking forward and never back.
      ...