Royal Princess Chiang Mai
How has this hotel rated in the past?
Historical Traveler Reviews Royal Princess Chiang Mai
My husband and I stayed here for two nights as part of our 3 week tour of Thailand to celebrate our 20th wedding Anniversary. The Royal Princess was stop No2.
We loved this hotel from the moment we walked in the foyer. It is not so big that you get lost in a crowd or too small that you don't have enough ammenities. We had booked a Deluxe room which was very nice, tastfully decorated and really comfortable. (except for the hard bed which was the norm all thru Thailand).
It was well situated in the middle of the night market district. We found the shopping here to be some of the best in Thailand, apart from the weekend markets in Bangkok.
Managment sent us a card and cake to the room which was really sweet, along with the obligatory flowers and fruit. Staff were friendly and engaging though their grasp of the English language was not as good as it was in other parts of Thailand. This in no way was a problem for us, only part of the adventure. Our room was excellent value at AUD$78.00 with breakfast included. The only food we ate at the hotel was breakfast which was very tasty. We ate all other meals out, as always food out of the hotel is so much cheaper.
It is sad that this hotel has not received many good reviews. We can not think of a negative about it. It was perfect for what we wanted for the few days we were there. In fact we stayed one night at the Chiang Mai Plaza, after several nights in the Northern part of Thailand and prefered the Royal Princess hands down.
While in Chiang Mai you must not miss a visit to the Maesa Elephant camp. We spent over 3&1/2 hrs there interacting with the gorgeous elephants and watching the elephant show. We unfortunately did not get to see too much of Chiang Mai while we were here but were very glad to have experienced the 'real' Thailand.
Well Located, No Frills, Comfortable
Positive: location IN the Night Market; well trained, helpful staff; clean & comfortable rooms; good, in-house restaurants; exercise room; quiet (at least in rooms facing away from the Night Market); easy to work with on reservations via email.
Negative: a bit frayed; elevators and front desk can be overwhelmed in the mornings with check-in/-out traffic; a bit pricey for this level of hotel.
Summary: A solid 2.5 star facility and a great place to stay if one is interested in frequenting the night market.
Highly recommend it!
We checked into this hotel on a whim and was given a 2 bedrooms suite for $218/night that accommodated all 6 of us nicely(My husband and I, our 2 children, and my in-laws). It was the most grand 2 bedrooms suite I have ever stay in anywhere in the world for this price(with the exception of the Shangri-la or the Oriental which are in a different price range). The hotel location was perfect, right next to the famous Chiang Mai Night Bazaar. The hotel staff here was the most attentive of all the hotels we stayed in Thailand (We stayed at Dusit Island in Chiang Rai, Montien Riverside in bangkok, and Krabi Success Resort in Krabi). They were always rushing ahead of us to open doors and push elevator buttons. We felt thoroughly pampered during our short stay. We're already talking about staying here for 4-5 days the next time we come back.
I was so surprised to hear such bad reviews of this hotel from other travelers. We did not see other rooms so I don't have a basis for comparison. Our floor looked like it was recently renovated because there is a definite smell of new construction. We were traveling with small children and did not see the prostitutes that other travelers mentioned. We found the hotel lobby to be quite respectable but we also did not stayed up past 10pm. There are plenty of woking girls in Chiangmai as it is what this city is also famous for. It would be pretty naive of any travelers to travel to this region of Thailand and be surprise by it.
Enjoyed our stay
Stayed for 2 nights in a suite and were really impressed with the facility. Our room was newly re-modeled and had typically Asian (hard) beds, but was very nice with no problems. The reservation and check in were handled very smoothly and the level of service recieved during our entire stay was more indicative of a higher rated hotel. Remodeling on some floors (pool level), a lack of another key (they only had 1 key for the room?) for my wife and an annoying energy saver system (the only room key had to be in a slot in the room for power to work) were the only things that kept me from rating them higher.
Stay anywhere but here
Located in the dead center of town, in the midst of the night market, which is about the same as any market in Bangkok, with stalls lining both sides of the street, creating a tight aisle down which thousands of tourists muscle their way, it is a Dusit Hotel which should guarantee a certain level of service and distinction. However, this hotel was dated and worn. The service was very good, but the concierge didn't know too much. Everyone was helpful, smiled, and no request was too small. Unfortunately, there were many requests, more pillows - because the pillows were so small and they gave you two - - help with the internet that didn't work - - more towels - - and the list goes on.
After going up in the tiny hot elevator, I found my room to be quite spacious and decent. There was a flat bed, with not enough pillows, a huge full wall sized mirror in this, one of their deluxe renovated rooms. Seems all they did was put mirrors on the wall the cover up their years of wear. There was a nice basked of fruit and sweets. The view was of rooftops. There was a safe deposit box from about twenty years ago, the kind with a big heavy key lock you have to get from the front desk. I had to go back down to get the key and sign a guarantee that if I lost the key, I would have to pay sixty dollars. When the renovated the rooms, they should have replaced the safe and redone the doors to the closet, which they must have missed in the renovation because the paint was cracked and chipped and they didn't close. I was worried I would lose the key the whole time I was there.
The bathroom was a disaster. Tiny tub with half a glass door, guaranteeing a wet floor after every shower. Amenities were very low quality, everything was old and rusty. Surprising that Dusit would put their name on such a place.
The deal I got, 44 per night with a dinner for two, was a great deal, so I swallowed and dealt. The dinner, as it turned out, was actually a 200 baht credit per person for dinner. We ate in the Chinese restaurant where 200 baht didn't go very far. As a matter of fact, there was not a single thing on the menu for that price. But the dinner was very good, and the service was excellent, so I didn't mind.
The breakfast in the morning was decent, nothing special, but there were plenty of choices that would satisfy anyone. Didn't compare to other Dusit hotels though and room was dingy.
All in all, a good location, cheap hotel (don't pay more than 50 per night), but in need of major upgrades. I would not stay there again. There are many other places, like the Central right around the corner, that cost less and are much nicer.
Damp and dirty
I just spent 3 nights at the royal princess and hated it. The reception area smelt damp, some of the reception staff were surly and the rooms are in desparate need of renovation/upgrade/decoration and a good clean. However, location good for the night market.
Wish I'd checked the reviews here before booking this hotel. We asked the concierge at out hotel in Bangkok for a recommendation, and she told us that this is a very popular hotel in Chiang Mai. Seeing that it is part of the "Dusit" chain (as in the Dusit Thani in Bangkok), we figured it would be a winner. 4 stars, so we were very excited. What a disappointment.
Other than the lobby (which was very nice), and restaurants, the guest areas were a disaster. As soon as we stepped off the elevator, we knew we were in trouble. Hallways were dark and desperately in need of painting. And the "deluxe" room, which we paid a premium for, was worse. It was clean, but in need of major upgrading. Walls were a mess, bathtub chipped and stained and don't get me started on the showerhead.
We were moved to another room, and it was only marginally better. At least there had been some attempt to touch up the paint on the walls, and the bathroom was in better shape. Again, these are not housekeeping problems but maintenance problems.
The only thing that made me feel better is that we did not pay rack rate - but got a discounted rate of $48 through a travel agent at our hotel in Bangkok. We found out later that this hotel is mainly for package tours.
Breakfast (which was included) was fine. Omeletes and eggs made to order and a good selection of fresh fruit, cereals as well as Asian breakfast items. Service throughout the hotel was good.
One other note - Beware of the tour to the silk, silver, celadon factories. It was a brief look at the process and then in to the showroom for shopping. Some amount of pressure at the silver place, but others were more low-key. Not what I expected though.
Chiang Mai is a great city with plenty of hotels downtown so pick one other than the princess. Many hotels are an easy walk to the night market other than this hotel. The room was dark, dingy and dirty. They list in their hotel policy that only registered guests were allowed in the hotel after 10pm but after viewing the number of old western men strolling in with young Thai prostitutes it might as well said get your hooker in before 10pm. After viewing all this activity the room felt even more filthy. We spent two weeks in Thailand except for this hotel and topland hotel all of are hotels were great.
Comfortable and Convenient
We had an excellent stay in this hotel which has a brilliant central location, particularly for easy access to good local restaurants and Chiang Mai's fantastic Night Market. We found the bedrooms very well furnished and comfortable and very good value for the room rate. Hearty breakfasts with friendly and efficient staff.
Minus One Star!
This disaster occured in July 2004. Where do I begin? Location was excellent and the lobby was beautiful, but that all!! The rooms had no chairs at all, and there were absolutely no drawers or closets at all in the room, hence all clothes had to be strewn out on top of the the counters around the room. The beds consisted of a thin mat on top of wood boards, extremely hard, and almost impossible to sleep on.
We checked other rooms, but all the same, so immediately cancelled the 4 days of our reservation, and moved to another hotel. Do yourself a favor, and avoid this miserable excuse for a hotel!
TripAdvisor Reviews Royal Princess Chiang Mai
Travel Blogs from Chiang Mai
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