Good Hotel

I went to Phuket last week with my friend.And I stayed at The Royal Paradise Hotel for b5 days. Excellent service. Good value. LOVE the view from my room.. it was superior room, Paradise Wing.

Love it!

I stayed here recently in April 06 in Deluxe room Royal Wing. Gorgeous room...great service and excellent value for money. Good location for night life entertainment...close to Patong beach. Oh!...the spa is great too.

Happy stay

It was the third 4* hotel in thailand I have stayed in. I stayed in the new wing for two weeks. It had all the normal standards I expect. Two men on the entrance 24hrs a day ect. Room service was fine. Other than I would like to try other hotels, I would be happy to stay there again. My only down comment is that it is at the end of a rd full of gay bars. I am not gay and it was not intimidating, but I might not of liked it with a young family.

Avoid this hotel!

Just returned last night, terrible hotel compared to the one i stayed when i first visit to Phuket. Surprised by the rating of getting 3/4 * hotel...should rate it down below 1! Let me tell u the reasons why...

1) Staffs cannot communicate with us. English is very hard to understand for them, especially the room service staffs.

2) The hotel is 25 storey tall. so expect your room to be clean up only late afternoon.

3) Food not up to standard for 4* hotel

4) Only do your ironing @14th floor instead of doing your ironing your self @your room, @ your convenient. I find it ridiculous!

5) No tea only coffee facilities in your room

6) The worst of all, my wake up call request is not done at all.

Service is bad...luckily for me i got the room at a discounted price...but for those considering this hotel, gd luck to you!

Great Rooms in the new Paradise Wing

Stayed for three nights . The rooms in the new Paradise wing are very new (So new thet they were still finishing off and some noise was heard from above) with stunning modern bathrooms .I would really advise that you pay the extra few baht for these rooms as the main hotel is looking a bit dated now . Breakfast was OK but the hot food was always only lukewarm.

The hotel is located some distance from the beach. The constant hassle while out on the streets of Patong was a bit wearing . I personally preferred Kata Beach and Surin Beach where we also spent some time ,both of these areas were more relaxing.

The pool areas were nice and it was fairly easy to get a sunbed though this might have had more to do with the unpredictable weather in may than anything else.

All in all this was a great value hotel with immaculate rooms (In the new wing) and I would recommend the hotel provided you know what to expect in Patong Beach !

Good hotel, great value for money

I have just completed a two week stay at the Royal Paradise Hotel. My room was spacious, well appointed, and comfortable, with a great view of Patong Beach (I was on the 21st floor.) I didn't eat at any of the hotel restaurants, so I can't vouch for them. I can testify, though, that the service I received was polite and efficient, and I would not hesitate to recommend this hotel. A tip: I found very significantly discounted prices for the hotel at an online booking service.

Beware

Good luck if you have to deal with this hotel. We were booked to stay there right after the tsunami hit in Thailand. Of course, we did not want to go to the area at that devastating time and asked to get a refund. According to my travel agent, she had no trouble getting a refund from any hotel in the area and we are the only ones still battling. After much cajoling, they finally agreed to refund all but 5% of the costs and this has yet to be refunded, six weeks after the disaster. Emails go unanswered and the credit card company is still in the fray. Save yourself a potential headache and avoid this hotel.