Royal Palms Beach Hotel
How has this hotel rated in the past?
- Swimming pool
- Room service
Photos of Royal Palms Beach Hotel
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Historical Traveler Reviews Royal Palms Beach Hotel Kalutara
Fünf Sterne Hotel
Ein fantastisches 5-Sterne Hotel, Qualität und Service waren sagenhaft, habe nur eine Beschwerde: das Essen. Sehr guter Standard aber hautpsächlich etwas für westliche Gäste, es schienen sehr viele all-inklusive Touristen hier zu sein und so richtete sich das Hotel danach. Wo war das Curry? Es tat mir so Leid, dass man sich mehr am westlichen Geschmack anlehnte und nicht das eigene, fantastische Essen kochte. Hatte aber sonst nichts am Hotel auszusetzen. Riesige, gemütliche Zimmer. Reizende Restaurants und Pools. Toller Strand, war allerdings schmutzig. An manchen Stellen sah man noch die Überreste vom Tsunami. Ansonsten aber ein toller Ort für einen Strandurlaub.
This was our last 48 hours in Sri Lanka having travelled and stayed in varying standards of hotel. We also travel Asia frequently.
The Lobby is wonderful the gardens are nice, the pools large.
You really could be in a nice luxury resort.
Firstly the rooms, as a group we always have 2 rooms.
Both were Very damp and swarming with mosquitos and several cockroaches. During our stay the roof above our block was under repair. We were not told of this either when we booked or checked in.
So noisy we could not use our rooms by day.
The beach is long and very pretty, too rough in August to go in though.
The Hawkers here were the most aggressive we met during our 2 weeks in Sri Lanka. I actually wanted some souvenirs being the last 2 days of our trip but they were so pushy (the first also during our trip to continually refer to the Tsunami) I did not buy any from them and found later a vendor in town that was not forceful.
The food. Unfortunately two of our group become very sick and had great difficultly flying home.
There were a lot of people here on full board. There were a lot of noisy large groups of English people being Brits abroad not leaving the pool bar by day, drinking heavily into the night. Lots of football songs.
Sri Lanka is such a beautiful country and the people benefit greatly from our tourist spending so I strongly recommend people should visit. But do not feel that if you visited this hotel you would have a very good impression of Sri Lanka or the Beautiful people.
Lovely Place, Enthusiastic Staff
Having read some of the previous reviews we expected a good if dated hotel. We were pleasantly surprised as the room and hotel grounds were well laid out especially the pool area. The main restuarant was fine with a number of theme nights. Many of the guests were all inclusive and the fact that we were not seemed to confuse the staff no end. However the advantage was you could eat at the other restuarant "The Orient" where they had a fusion menu which for the standard dishes was really good and not overly expensive. The only downside with this hotel was the lack of places outside to eat, allthough admittedly we didn't look very hard.
The staff were all attentive and courteous. If you are here you must get out and see the real Sri Lanka. We took a 2 day 1 night trip to Kandy which took in the elephant orphanage, botanical gardens and the following day a trip to Sigiriya and Dambulla. Other places to see were Kosgoda (turtle sanctuary) and Galle for the old town.
excellent hotel, personnel competent et attentionne, chambre spacieuse et bien entretenue.
piscine immense, nourriture, abondante diverse et delicieuse quoique parfois un peu trop épicée pour nos estomac occdentaux.
Five Star hotel
Fantastic five star hotel-qulity and service amazing-only one grumble- the food. Very good standard but mainly catering for westerners and seemed to be filled with lots of all-inclusive tourers so catered for this. Where was the curry? Was so sad that they were catering more for the western pallete and not promting their fantastic food. HOwever could not fault anything else about hotel. Huge plush rooms. lovely restuarant areas and pool. Lovely beach although dirty(Tsunami wreckage still in some places) but otherwise a great place to stay for a beach rest.
We returned from our holiday in Sri Lanka last week. Had a fantastic time. The accomodation was very clean and the service excellant- pity there was not more people staying. All the staff were very friendy and nothing was too much trouble. The swimming pool is very clean as is the surroundings. Outside the hotel there is some begging and it is a bit of a culture shock but no different to some other countries we have visited. We found the locals nearby are genuinely friendly don't hassle you as they are eager for tourists to return to Sri Lanka. A 10 out of 10 holiday.
Damp rooms, unattentive staff - food OK
Just arrived back from a rather disappointing stay at the Royal Palms.
Both rooms given to our party were very damp. While one one dried out after a few days, the other remained musty for the full 10 days.
Most of the guests at the hotel seemed to be staying on an all-inclusive basis. This seems to be strangling the local economy as any foray outside the guarded front gates or onto the beach are met with an onslaught of people begging you to eat at their restaurant, drink at their bar, travel in their "toot toot" (taxi) or buy from their gift shop. Many of them are not happy to take no for an answer so you end up having to be quite rude to get rid of them.
On the plus side, the spa was excellent, the food was generally of a high quality and the large pool is a refreshing temperature.
The staff are a mixed bunch. At meal times you could often be swamped with waiters hanging around the table, fussing about so much you want to tell them to back off. Other times you could be left for 10 minutes or so while desperate to order something to eat or drink. The reception staff were generally more professional.
Also, not mentioned at the time of booking, we arrived on Christmas Day and found we were unable to buy an alcoholic drink in the hotel as it was a religious holiday. The mini bars in the room were the only outlet. Also without warning they also refused to sell alcohol on New Year's Day although this time they didn't specify any religious reasons.
This was our 3rd time back in the past 4 years, and we noticed the standards have dropped considerably. The food is below par and not what you'd expect in a 4/5 * hotel. The waiters hover over you the whole evening, and it's a struggle to keep your plate on occasion ! The rooms are very damp, but then again always have been but the standards of cleanliness in the general dining and bar areas were dreadful. e.g) Found a fly in the soup terrine, the bar staff picking the wax from their ear, and washing glasses in cold water without detergent ! Unfortunately, we won't be back....
Standards have slipped
This was our second visit to the Royal Palms in the last 4 years. We came away a little bit disappointed with our stay. The Staff are still excellent and cannot do enough for you, but the Hotel is starting to look a bit tied, the food was not up the same standard as our last visit and when we were there, was about 90% full of German 'all inclusive package' holiday makers.
A Truly Wonderful Expeience
I have been lucky enough to stay at the Royal palms twice in the last four years and am going back in november in this year to get married. The Hotel itself is laid out beautifully the choice of food is superb and the a la carte resteraunts actually are which is unusual for se asia. The beech is spectacular but on certain days may not be suitable for weeker swimmers as it shelves rapidly. To walk along it is an experience not to be missed though. the pool area and gardens are wonderful and informal with more than enough areas and loungers.
What truly makes this hotel an experience though are the people, Sri Lanka has some of the friendliest people I have ever had the pleasure to meet but from top to bottom the staff of this hotel are exceptional, friendly, caring and efficient, people to be relied upon to make your time a time to remember.
TripAdvisor Reviews Royal Palms Beach Hotel Kalutara
Travel Blogs from Kalutara
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