Royal Mulu Resort
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How has this hotel rated in the past?
- Meeting rooms/conference facilities
- Airport Transportation
- Free High-Speed Internet
- Breakfast Available
TravelPod Member ReviewsRoyal Mulu Resort Gunung Mulu National Park
Really wanted to like it, really expected it to be a bit better than what it was but maybe because it wasn't a swanky perfect hotel that added to its charm. The beautiful and surrounding environment, is something you just can't put a price on. Given it's remote location, should one expect a premium to be part and parcel of its pricing structure? As budget travellers, the £100 per night was higher than what we would normally pay but as accommodation at the National Park was fully booked on the dates we wanted to stay in Mulu we decided to bite the bullet and went with high expectations which weren't fully met. Good accommodation, spacious and real comfortable bed plus a great shower. We could accept the £100 for a night in an exclusive resort in a gorgeous setting but n the other hand we did think that £10 for a G&T or £1 for a small bottle of water was taking the p. The welcome on arrival wasn't warm but I think this could have possibly been down to language and confidence of the staff. Perhaps the other problem is that other than the National Park and a basic hostel, the Marriott has no competition. Would hate to see Mulu become a tourist trap as what keeps this wonderful part of the world unspoilt is the fact that it's not overrun with people. Maybe it's distance and its price of £100 per night is the price we have to pay to preserve it. My opinion was not helped on the last morning when breakfast was disappointing - the yoghurt, in spite of use by date of 7 May, tasted fizzy and the freshly made cheese omelette was also decidedly off-tasting. I should have stuck to the waffles I thought...The day after we left I received the standard feedback request from the Marriott so filled it in and gave our honest feedback. Within minutes I received an email from the hotel manager acknowledging my feedback, apologising for our disappointment and as a gesture of goodwill credited 1,000 bonus points to our Marriott account. That was really responsive and appreciated. This hotel has great potential and you can't beat the location.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Royal Mulu Resort Gunung Mulu National Park
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