The Royal Garden
How has this hotel rated in the past?
- Room service
- Room service
Photos of The Royal Garden
Historical Traveler Reviews The Royal Garden Hong Kong
Very comfortable, luxurious beds, great service
My Mother & I were very well looked after at the Royal Garden. Initially they tried to put us in a smoking room, but after complaining moved us and gave us a drinks voucher for the bar while we waited for our new room. Very comfortable, great comfy beds & beautiful linen, and the room service we ordered was delicious and of a very high standard. A bit of affordable luxury in Hong Kong and a good location too. 5 star service for a 4 star hotel.
Great rooftop pool!
Ideal hotel for a Hong Kong stopover trip. Very smart hotel with amazing lobby atrium, good buffet restaurant, and great floodlit rooftop pool with views over the harbour. Rooms nice/average and all at good value.
I could definitely recommend this hotel
We stayed at the Royal Garden for a weeks holiday back in March and had a lovely stay, the hotel is very impressive and met the 4* status no probs.
Our rooms were great, we had a partial harbour view room for the first part of our stay which was lovely to sit and watch the view in the evening and then we had a city view for the second stay (we went to Macau by ferry for a night in between). Both rooms were lovely with luxuries you'd expect and a nice comfortable bed.
The rooftop pool and jacuzzi were relaxing after the hustle and bustle of Hong Kong and popped up everyday. Both are heated so it is still nice even when it is 11 degrees outside. The leisure staff were very friendly remembering our names, where we were going for the day, asking about our stay and giving us weather updates.
We treated ourselves to breakfast one day but as it wasn't included in the price of the room we tended to pop across the road to deli-France and pick up an almond croissant (yummy) on the go. As with most hotels the breakfasts are immense with enough to satisfy everyones requirements but also quite expensive.
Avoid the Martini bar if your spending money is limited. We checked it out the first night we arrived, before we found our feet. We didn't see a price list and had 4 small glasses of wine which ended up costing £30 (UK pounds, sorry can't remember the cost in Hong Kong dollars). We learnt our lesson so we tended to venture across the road for a quick drink before eating out and took advantage of the 'happy' and 'crazy' hour prices. We did find that alcohol tends to be expensive in Hong Kong anyway.
The location is very good. I was concerned that we would be too far out but the stroll along the harbour front to the star ferry was lovely and if you wanted a quick ferry ride to Hong Kong Island jump on the express ferry from East Kowloon (on the harbour front almost in line with the hotel) it's only a small amount extra.
We had excellent service from the reception staff, again asking about our stay happily provided assistance when asked - giving us directions, storing our suitcases when we went to Macau etc.
A tip if catching the airport express from the airport to Kowloon. There are courtesy buses that drop off at the hotels free of charge. Hop on the one for the going to the Regal Kowloon Hotel which is next door. You can also catch it back from here. Also check your cases in at Kowloon station - it makes for a relaxing journey back to the airport and the check-in queues are non-existent!
All in all I could definitely recommend this hotel.
Nice Hotel but the service is poor
The hotel itself is in a great location and the rooms are well kept. However, I had a few bad experiences with the staff.
The check-in courtesies did not exist. I was not informed of the hotel amenities, when and where the breakfast would be (included). I received a twin bed room instead of double without being informed upon check-in.
When I left the hotel to go to the airport the cab drivers were refusing to take me to Kowloon Station, even though it was clear they were waiting for fares from the hotel. They told me they only go to Hong Kong Island...I guess the fare was not high enough. Eventually I asked someone inside to help me out. Very substandard service for a deluxe hotel. It spoiled the beginning and end of my trip.
A Great Stay
We stayed here in July and had a wonderful time. We had a inter -connecting room and the facilities were excellent -large plasma T.V,really comfy beds, dressing robe and slippers, bottled water repenlished daily.
The roof top pool had a view over the harbour and it was nice just to relax after a day of sight-seeing.
Drinks in the Martini Bar are expensive (as we found out on our first night), we didn't eat in the hotel but there a lots of restaurants nearby. We had breakfast in Delifrance across the road.
We enjoyed the location -a walk of 20 minutes along the promenade to the Star ferry with the most fantastic view of Hongkong Island (this has to be done at night as well).
It was a 10-15min walk to Nathan Rd (its a bit quicker if you use the subway-100metres from hotel P2 entrance).
I stayed at the Royal Garden Hotel in March 2005 and was impressed. The atrium and the lobby are beautiful, and the rooms are very well done. Bathroom was very modern with good-smelling bath products. Our room rate included breakfast, which was a delicious buffet of Eastern and Western foods. The gym was nice with lots of equipment.
If you have decided you want to stay in Kowloon, this hotel is a wonderful choice and less expensive than neighboring luxury hotels like the Island Shangri-La or the Peninsula Hotel. I highly recommend this hotel.
Can't go Hong Wrong...
...if you stay here.
Was there in March and found it excellent. They also let us check in early on arrival (10.00am) and after a long long flight I was very grateful.
Staff were excellent and the roof top pool is terrific.
Obviously the Pen and Intercontinental are more luxurious but I don't think you'll get better value than the Royal Garden.
i had a very nice stay at the royal garden. i will stay here again and would recommend this hotel to anyone. many restaurants in the hotel and also close by . several shopping plazas right across the street from the hotel.
give it a try.
Excellent, Classy, Great Stay!
I stayed here for a week while attending a convention and totally fell in love with this hotel. The rooms are fair sized and include several amenities, such as remote controlled lighting adjusts the mood and ambiance from the touch of a button by your bedside. Our room even had a great view. The hotel has a beautiful lobby, atrium, glass elevators, pool and a nice gym. It has a couple of great restaurants and a Martini Bar on the lower level, but the food is more on the expensive side. You can eat cheaper elsewhere. You are in a great area of Kowloon, just walking distance from tons of shops, a wonderful asian garden, and local entertainment. You will be very impressed with what you get for your money. I travel a lot for work and this has truly been one of my favorite stays. This should definitely be a Five-Star Hotel.
I stayed at the Royal Garden with my wife and family recently and can honestly say that we enjoyed it. The restaurants and bars are a bit on the expensive side, but the atrium inside the hotel is incredible!!
No. 1 man is the pool attendant who could not do enough for you.
We have already booked to go back again in October 2005