Royal Belvedere

Address: \N, Hersonissos, Crete, 70014, Greece | 4 star hotel
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          Historical Traveler Reviews Royal Belvedere Hersonissos

          A realistic review...


          On reading some of the reviews on this site I started to panic a bit about my forthcoming holiday. However, I can honestly say that I can disagree with most of the negative reviews written.

          Some points to note:

          1. The hotel is up a very steep hill. If you have any walking, heart or health conditions I would not recommend you stay here unless you are prepared to pay for taxis up and down the hill. I would not recommend this hotel for any people who are older in age and find walking difficult.

          2. The Hotel is very polished in its look and is exceptionally well kept. The cleaners will do your room every day which is particularly good given the sanitary rules in Crete.

          3. Yes the food can be very "same old same old" but this is an extremely large hotel and has to cater for a large number of different nationalities and tastes. There is plenty of choice from hot foods to cold cuts, fruit and veg and plenty of desserts. I would also recommend trying some of the local restaurants and trying the local food.

          4. One point to note is that this is a very German orientated hotel. There were very few British people staying there.

          5. The pools are excellent - the Olympic pool is heated and the lower deck has three intertwining pools with climbing frames for children to have a good time on. You also have the use of the pools in the Royals sister hotel the Imperial which also has an indoor pool and a few more shops.

          In general I felt that was an excellent hotel for the money we paid and would certainly stay there again.

          Great holiday


          i think the hotel was really good, the food the entertainment and the rooms were all good. They cooked the food in different ways each day and there was a lot of varity. The animation team were excellent, spoke 5 different languages and were really friendly. There was a range of activities each day (shooting, volleyball, shuffleboard, pool, darts and more). The room were a good size and very clean, the hotel was very big and also very clean. There were lots of facilities that could be used, and good entertainment on a night. The towns around also had a good atmosphere (hersonissos and malia). There is an excellent snack bar outside and a good varity of pools. Overall it was great and the staff were great, i would recommend it to anyone.

          Never again


          First the good points: room was very clean, friendly staff, large swimmingpools.

          The bad points: the food was just awful, everything was overcooked, and everything tasted the same, the only fresh fruit we had was apple. Most of the food was also cold! The restaurant is huge and noisy, not a nice place to have a relaxing dinner. Most of our dinner we had therefor outside the hotel. The lunches were the same as the dinners.

          Although most of the guest are from the UK, the Netherlands and Belgium, the animation team is German. For the matrasses at the pool we had to pay Eur 1,50 each day, which is something we had never experienced before.

          We had a family room in the garden, that meant that we had to climb steep irregular steps to go to the main building, no lifts available.

          The drinks in the all-inclusive program are very limited, other drinks are expensive.

          We will not recommend this hotel to our friends.

          5 star - I don't think so!


          We complete agree with the previous review! Upon arrival at 3am in the morning once we had checked in we were given a room key and told room number and escorted by a security guard to blocks of apartments at the back of the main complex and with a grunt he pointed to a corner room on the top floor and walked off. We had to carry our suitcases up two flights of stairs without the aid of a porter only to discover he'd sent us to the wrong block. After searching for 20 minutes for the right block we discovered nothing is numbered so you can't tell without looking at the first door on each floor what room numbers they are, we headed back to reception and were finally accompanied to our room. It was at this point that my wife nearly burst into tears! The room was shoddy and it wouldn't even pass as a two star(I have stayed in better on lads holidays)! But as it was now nearly 4am we decided to put up with it. The next morning when we realised that the sea view that we had paid extra to upgrade to was nowhere in sight we asked to be moved only to be met with an extremely unfriendly receptionist who said there was nothing she could do as the hotel was fully booked. When we complained to the rep they said we could have a room in the main building two days later. The room in the main building was much better - clean, bright and spacious - but the noise was ridiculous! It was right above the pool bar where the entertainment was on till at least 1am and you could hear doors closing from the other end of the corridor and from floors below! As it was such an improvement on the first room we decided to stick with it!!

          The food in the restaurant was awful and the plates/cutlery were filthy. It was the same food every night called a different name and was cold. The selection of drinks was OK but the wine tasted of old rubber boots! Some of the entertainment was OK, other nights were crude and totally unsuitable especially if you are going with children.

          You may think we sound snobby but we're not. We have stayed at other hotels of a lower star rating that were much better than this and have never felt the need to write a bad review before but this hotel should be avoided.

          The brochure stated that it was near the resort of hersonnissos but this is actually more like a 30 minute walk! There is plenty to do in the resort and the day trips out were good.

          There are two lovely villages at the back of the hotel - Koutalofari and Pistapiano - to find these head out of the back of the hotel to the right and go through the gate (this is locked at midnight) and keep walking straight. There are some really nice bars, restaurants and shops. And a fantastic sports bar for any sports fans!

          The pool is good and there are plenty sunbeds. The foam mats you have to pay for (2 euros 50 cents a day each) so it was much cheaper to buy an inflatable lilo (about 5 euros).

          The pool bar was OK - self serve drinks in the day which is brilliant. Also serves chips,pizza,popcorn and toasties - Could of been better!

          Overall - We had a good holiday because we made the best of it but please don't think this is the 5 star hotel you've paid for.

          Wish u werent here


          We Stayed at this hotel in october 2005 for 2 weeks and it felt like hell when we arrived early in the morning we were told that we had a bungalow a member of staff showed us to the bungalow!it was in fact an apartment we couldnt see the door numbers as there were no lights and in fact had to use the light on our mobile phone to find our room. We entered and it was basic in fact abit like pontins it was dirty so we had a nap as we were delayed then i complained to the hotel staff who were very ignorant after 30 minutes they eventually decided to move me in to the main hotel which was alot better room and cleaner. The food is always cold with a very low variety especially for children. The entertainment was all in german and if it rained the entertainment was cancelled leaving holiday makers to sit in the hotel lobby. All food was finished at 9.30pm and nothing was avaliable until 7.30 the next morning. Snack bar food was pizza, cheese toasties or chips. The staff in the whole of the hotel were very rude. I thought i had booked an all inclusive 5* hotel but i would say this is actually a 3* we actually ended up eating out and spending over 2000 on food and drinks as the bars were very limited and ran out quite often of sprits. I was really dissapointed and will not be going back or recomending this hotel to anyone. The hotel is also plagued out with cats everywhere u go there is cats even in the restaurant which i find un hygienic. Worst holiday ever!

          Helpful staff, great children's pool and facilities


          We stayed for 1 week at the Royal Belvedere in Hersonissos, Crete in September 2005 on an all inclusive basis booked through Hellenic Voyages.

          Although a little disappointed with our room as we'd expected a one bedroom suite or bungalow, the staff at the hotel were very helpful and provided a late evening meal due to our delayed arrival and early breakfast for our departure.

          The children's pool is fantastic with water slides galore and there is a choice of 2 well equipped playgrounds.

          The food is served lukewarm as is the custom in Greece and there is a large variety to choose from at every sitting.

          The location and the fact that the entertainment is predominantly German are perhaps the only complaints we would have. The old town of Hersonissos is much more picturesque although you can walk to the harbour in around an hour or so which is worthwhile doing.

          Overall it is very good for a family holiday and we would consider returning in the future.

          We'll be back


          Just got back from a two week gold level all inclusive holiday in a superior room booked via Hellenic Voyages, It was brilliant. There is not one wrong thing We can say about our holiday. The hotel lived up to and bettered all our expectations, Even above 50% of the hotel staff were friendly (The dining room floor walker is incapable of smiling or emitting any human emotions but provides amusement while dining! Manic eyes and tash! you'll know who I mean) The sheer size of the hotel and the fact that you can use both the Royal and the Imperial public facilities means you can choose different pools and bars day by day and not get fed up of the scenery. The location is great with the Star beach facilities in front of you and the beautiful village of Koutoyfouri at the back of the hotel if you fancy a walk out. We always say that we have never had a bad holiday but the world is too big to keep going back to the same places, We will be going back to the Royal Belvedere next year! We have stopped in what we would call posher hotels but all you usually find is the staff looking down their noses at you making you totally unwelcome this is just a clean honest good hotel with tremendous grounds and facilities.

          More of the same


          I agree with the excellent review of The Royal Belevedere, I have only returned 12/7/05 after two excellent weeks there. There were four adults and two kids.

          The only disagreement I have with the above reviewer is that, the restaurant did the best the could. There was every type of food available, chcken, fish, pork, beef, you name it the had it. I dont see how they could have tarted up the salads and cooked foods much more. Okay when you see the same food day in, day out it could become a bit monotonos ( is the spelling right, i wonder) but I cant say that any of us was at a loss what to eat or ever went hungry.

          Around the pool at 10am you could still get sunbeds, they hadnt all been booked with towels by certain members of our foreign neighbours who tend to take them all over by 7am daily.

          Personally I congratulate the Royal Belvedere for making our holiday so enjoyable. I would certainly recommend it to anyone, old and you alike.

          And remember you can eat and drinks all day, and in 40 degrees you dont always feel like it

          Beautiful Hotel


          I have just returned from a week's stay at the Royal Belvedere Hotel, Hersonissos, Crete. I thought this hotel was really lovely, set in beautiful gardens overlooking the sea, with mountains to the rear. The hotel is superbly set out, really quite "posh" looking inside. The rooms, which have all been refurbished in the last year, are fairly basic, but this is all you really need in Greece. They are clean and well-equipped, with satellite TV, air conditioning, hair dryer, a fantastically powerful shower (over bath type), telephone, balcony, etc. Fresh towels are provided daily, and your bed is made for you each morning. We only stayed a week, but I believe the sheets are changed once a week. The swimming pools (saltwater) are fabulous. The main pool for this hotel is olympic sized, it really is HUGE. There is also a childrens' pool which is divided into two sections. If you walk down the slope by the main pool, you will find another 3 pools, two of them specifically for children with fountains, slides, etc, and a really beautiful free-form pool, the walls of which are painted with pictures of dolphins. The use of sunbeds by all the pools is free, but you have to pay 1.50 euro per day if you want a sunbed cushion - worth it, believe me! You can also use the free-form pool at the Imperial Belvedere next door. All these pools have a pool bar, serving all the all inclusive stuff - pizzas, toasties, chips, popcorn, icecream in cones (loads of flavours to choose from), cake, tea and coffee, soft drinks and locally produced spirits and beer. Lots of people were complaining about the plastic cups, which I found incredible - we were next to a swimming pool for goodness sake! Of course the cups are plastic - broken glass is not a good thing around bare-footed people, especially children! The restaurant is very nice, and the food is really beautifully presented, the sculptures of fruit and vegetables is amazing. However, the food itself was a great disappointment to us. We have been all inclusive before (last year, to Kos) so we are well aware that providing buffet food for hundreds of people is a real chore, but the food here was BORING (the stuff we had in Kos was much nicer). It was literally the same old thing every day, and sometimes we really didn't fancy any of it. The "traditional" moussaka tasted exactly the same as the lasagne, which tasted exactly the same as the zucchini!! There were ALWAYS pork, chicken and fish dishes, but they looked and tasted the same every day. Lovely variety of salads, but again it was always the same, lunch and dinner time! I did like the feta cheese, and made myself up a feta cheese salad most days. The desserts were really nice, lots of choice, including traditional greek Baclavas. Lots of fruit, yogurt and yummy icecream! Breakfast was definitely the nicest meal of the day. I am not too fussy about cooked breakfast, and was very happy with croissants, toast and jams. Every morning there was a chef cooking fresh pancakes with lots of different toppings to choose from. There was always cooked food available, including boiled eggs, fried eggs, scrambled eggs, different types of sausage each day, ham or bacon, and cold meats and cheeses. Plenty of different bread rolls, fresh unsliced bread and sliced bread which you can put through the toaster. Fruit juices and tea and coffee available at breakfast, fruit juices, beer and soft drinks available at lunch and dinner. Men MUST wear long trousers, or at least trousers that come below the knee, at the evening meal. We did actually see somebody being pulled by the restaurant manager for wearing shorts at dinner, so men beware! Also, they like you to cover up at all other meals, no swimsuits or bikinis - most days I covered up with a sarong for breakfast and lunch, which seemed acceptable. The animation team were really, really good. They ran exercise sessions and games each day, both in and out of the pool, and we were not hassled too much to take part. If you said you didn't want to, they left you alone. They also ran a Mini-club for the kids, and the kids appeared to love it. Every evening, except Wednesdy, they put on some sort of evening entertainment, starting with a Mini-disco for the kids. Don't miss their "Sketch Up" - it was really, really funny (and sometimes a little rude!!). They don't do anything on Wednesday nights, because this is the night the hotel run a "Cretan Night". It costs 15 euros each for a barbeque dinner and then a show of typical Greek dancing and music. Dinner is still available in the restaurant if you don't want to go to this. We did go, and it was good and the food was really nice, again absolutely fantastically presented. We were just a bit miffed that this is an all-inclusive resort, yet if you wanted to go to this evening you had to pay! We went to something very similar run by our hotel in Kos last year, and it was included. They just did Greek specialities in the restaurant that night, included in the all-inclusive package. I don't know why they can't do this at the Belvedere. However, I am glad we went as it was really nice and we had waiter service all evening! The hotel itself is situated half way up a hill, just a 5 minute walk down to Star Beach. It IS a bit of a steep walk back up, but we managed it a few times, and if you cut through the swimming pool area it really isn't too bad. There are some goats and two donkeys, Manolis and Alexandra, to look at on the way up, entertaining but boy do they STINK! All in all, we were very impressed with the huge hotel, it really was lovely and we had a fantastic holiday, we love the Greek islands, and Crete is beautiful - it was just a shame that the food let this lovely hotel down!

          TripAdvisor Reviews Royal Belvedere Hersonissos

          4.00 of 5 stars Excellent

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