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Historical Traveler Reviews Royal Atlas Agadir
No hay necesidad de preocuparse
Nosotros también acabamos de regresar del Royal Atlas - ¡qué vacaciones tan fabulosas tuvimos! - simplemente no me puedo quejar de la habitación, hotel o la comida - el servicio podría, en ocasiones, ser un poco lento, pero la mayoría de los camareros eran jóvenes y apenas estaban aprendiendo - y lidiaban con cualquier problema de una manera tan encantadora y agradable que muy rápido se te olvidaba. Después de leer muchos de los comentarios negativos estuve algo preocupada cuando partímos, siempre nos alojamos en hoteles 4 ó 5 estrellas y salimos al extranjero unas 3 veces al año, pero ambos coincidimos en que nuestras vacaciones fueron fantásticas - tuvimos la suerte que nuestra habitación estuviese justo en el paseo marítimo con una enorme terraza, y pasamos muchas horas viendo a la gente pasar - había tanto por hacer en la playa que no tuvimos la necesidad de hacer excursiones para entretenernos. Me dan envidia todos aquellos que estan por ir en las próximas semanas, ya que yo regresaría - estuvo genial.
No need to worry
We too have just returned from the Royal Atlas - what a fabulous holiday we had - I just could not fault the room, hotel or food - the service could, at times, be a bit slow but most of the waiting staff were youngsters and just learning - and any problem was dealt with in such a charming and friendly way that you soon forgot about it. After reading the many negative reviews I was filled with trepidation as we set off , we always stay at 4 or 5 star hotels and go abroad about 3 times a year, but both of us agreed it was a wonderful holiday - we were lucky enough to have a room right on the prom with a huge balcony and spent many an hour just people watching - there was so much going on on the beach we didn't feel the need to go on any trips for entertainment. I envy anyone going there in the next couple of weeks as I would go back again - it was brilliant.
We have just returned from The Royal Atlas Hotel and Spa, Agadir. There were four of us all adults and we had a brilliant holiday. The hotel is stunning, from the minute you draw up out side to see the hotel stretch-limo and the wall water features its quite amazing. Inside nothing has been spared the furniture and soft furnishings are exceptional.
The room we had was a pool view and was well equipped with fridge (you can pay to have it stocked as a mini bar),Free safety deposit box, sofa area set in an alcove. Hairdryer and magnifying makeup/shaving mirror in the bathroom, towelling robes, The beds and pillows were very comfy and cosy. Our Maid kept the room sparkling clean. The balcony was quite small but private and well furnished.
The pools and sunbathing areas are kept very clean, sun beds and umbrellas are plentiful and we never had a problem any time of the day to find four sun beds together. Pool towels are provided and you don't have to wear arm bands as is nearly always the case in 5* All-Inclusive hotels that I have stayed in.
The Stone Bar is lovely with inside and out side seating all on giant sofas this is the All-Inclusive Bar. The waiters are excellent. Every night there is live music from a guy playing the piano and a lady singing.
The Lounge Bar is a cash bar so it is empty every night this is a great shame as its very exotically decorate with a large out side balcony, there is also live music in there.
The Pool Bar is nice all the usual All-Inclusive drinks are served there from 10am till 6pm also late breakfast and late lunch. The lunch menu kicks in at 3pm till 6pm.the food was excellent .Burgers, hotdogs, sandwiches which were filled French stick rolls all served with chips and salad. Very good service.
The All-Inclusive drinks are ok, the beer is bottled Flag it was ok but very small bottles, it was 5%.There are only two cocktails and they are non alcoholic (shame)but we just got Vodka and mixed it in ourselves and it was lovely. There was also Gin, Whiskey and Rum, Sangria and wine, also all the usual soft drinks, tea, coffee and hot chocolate.
The service in the Buffet restaurant was good, the staff were very attentive, we never had to wait for a table and the drinks were always served by the time we were ready to eat. The Salads, bread and fruit were very good and the sweets were to die for. The variety of hot food at lunch and dinner was a little limited but there was always salad available and lunch at the pool bar after 3 pm was brilliant. The Moroccan restaurant was a nice evening out with good service. The food was totally different to us, some of it we liked some we didn't but that was just down to personal taste. The Italian restaurant was equally as good with excellent service and the food was again very different but good.
The cyber café is quite unique and is totally free.
The Spa well all I can say is WOW even if you don't want any treatment you must go down and have a tour round its just amazing.
The guys at the Concierge desk and the girls at Reception were so helpful and friendly in fact we could not fault any of the staff or any thing about the hotel. The First choice Reps Paul and Naz were excellent.
The hotel is very central and close by are shops Restaurants and bars. The Noddy Train stop is across the road by the entrance to Bird Valley (30p entrance and worth a visit) and it cost about 80p for a tour of Agadir. The Souk is a 20dh (about £1:30p) Taxi ride each way. The Taxis are out side the hotel.
We had an excellent holiday.
Thank you Royal Atlas.
PS....There is work going on building a new promenade between the hotel and the beach. It is due for completion by the end of 2007, when it is completed it will be stunning. We honestly did not find it a problem in fact it was interesting to watch them planting full size Palm trees, even then we could only see this when we were on the higher floors while waiting for the lift. The only noise was first thing in the morning and then again at dusk as the bulldozer thing trundled up the road by the side of the hotel. We never experienced any dust problems.
Need to know any thing else, email me.
Nice hotel, clean and relaxing...
Ok, we went to this hotel 13th Sept, we got a very good deal and for what we paid it was a great week.
The hotel is spotless, people cleaning everywhere. Nice big room, with slippers and robe, coffee making facilities and great view from the balcony (when booking make sure you choose the "select room" option)
Was ok, but pretty much the same every night, although towards the end there were chefs doing live cooking such as pasta etc.
The drinks were not all A/I so if you are a big drinker beware of that. (the coffee from the stone bar is great tho)
Can not speak much English, mainly French so be patient with them, the hotel has only been open a few weeks!! All of them were friendly enough though. The animation team were over staffed and of an evening stood on the enterance to the resturant for no reason
Excellent pool area, loads of sun beds, nice relaxing area.
Nice beach, never packed, the sea is great, and not cold so make sure you try it.
Not much to it really, we had a couple of walks around the town, when they finish doing it up it will be fine in a few years. English pub across the road shows all football on sky
There was supposed to be building work while we were there but we only seen 1 truck!! And you can sit the other side of the pool if you wish.
A nice, quiet, relaxing week. Not ideal for children or groups of people looking for good nightlife. Best for couples or people wanting to relax. Don't belive all the bad reviews, it is a nice hotel and in a few months it will be exphensive to go soon. The staff need to get a bit more experience and it will be top class.
Hope this helps
Dont forget the pack antiboitics!
On ariving at the hotel my partner and I were suitably impressed it is a very clean and obviously new hotel with lots of door people and an orange stretch limo on display giving it a lovely 4* appearance. The check in went smoothly. We went to our room and could not wait to have a dip in the lovely pool, so the first day was ok. On the second day as there were no coffee making facilities in our room, I ordered room service and asked for 2 coffees, we were amazed when a waiter turned up with a trolly full of fresh orange juice, coffee, toast and danish pastries!!! We asked our travel rep whether we had this included and for the best part of two weeks this was not added to our bill, and was probably the best meal we had!!! As others have said the service is really bad at the bars and you have to stand by the bar to order a drink. Unfortunately being the start of Ramadan did have its disadvantages. My partner being a chef did not think the buffet meals were being kept at the proper temparatures and hence we both went down with stomach problems and had to call out the hotel doctor. Knowing the road was being built did not interfer with our enjoyment, we had some lovely walks down the sea front. We did eat out a few times because the food choice was very limited. The problems should in time get ironed out but the biggest problem I can see is that some guests were all inclusive and some were half board and it was very confusing at meal times!!!! The staff I found to be very helpful but a course in english would be of assistance, and if the hotel wishes to keep the english/british sterling they should invest in a Union Jack flag outside!!!!
Je rentre tout juste de mon séjour au Royal Atlas d'Agadir et je tenais donc à faire part de mon avis sur cet hotel flambant neuf.
Il m'avait été recommandé pour sa situation en front de mer et en centre ville, mais également pour son espace spa Daniel Jouvance. Nous avons donc apprécié mon mari et moi sa situation, mais également sa déco intérieur, la prévenance du personnel et sa gentilesse. Les équipements sont complets : piscine, trois restos différents, cyber avec accès gratuit, salle de fitness payante dommage !, transats avec matelas à la plage,etc ..
Pour ce qui de la nourriture, rien à redire non plus, si ce n'est que nous aurions apprécié un peu plus de cuisine locale !
Les chambres sont spacieuses et bien équipées.
Quelques travaux sont toujours en cours entre l'hotel et la plage, il s'agit de l'aménagement du front de mer, mais nous n'avons pas eu à souffrir de nuiisances sonores !
Quant au spa, pas d'attente entre les soins, personnel agréable,
soins de qualité, dommage que le hammam et le jacuzi est un accès payant y compris pour les personnes effectuant une cure de thalasso.
Me alegro de estar en casa
Un hermoso hotel muy bien ubicado. Encantadora piscina y con muchas y cómodas tumbonas. Desgraciadamente, la comida estaba terrible. El personal del comedor era poco simpático, poco servicial, no sabía como poner la mesa y era flojo. El café usualmente no lo tenías antes de que terminaras de desayunar, y el vino no llegaba antes de que terminaras la cena. Tuvimos que buscar cucharas, y usualmente las servilletas y tenedores estaban sucios. La mejor comida que tuve fue cuando tuve que encontrarme un panecillo y mezclar unos huevos duros con mayonesa y comerme un rollo de huevo - nada fantástico para unas vacaciones todo incluido bastante caras. Nuestros representantes de First Choice eran excelentes y se disculparon bastante por todos los problemas en el comedor. Espero que eso mejore cuando el hotel esté abierto por más tiempo y el personal reciba capacitación.
Glad To Be Home
A beuatiful hotel in a beautiful situation. Lovely pool and plenty of comfortable sunbeds. Unfortunately the food was dreadful. The dining room staff were unfriendly, unhelpful, didn't know how to lay a table and lazy. Coffee often didn't arrive before breakfast was finished and wine did not arrive until diinner was over. We had to hunt for spoons and the table cloths and napkins ususally dirty. The best meal I had was to find a bread roll and mix some hard boiled eggs with mayonnaise and have an egg roll - not great for a fairly expensive all inclusive holiday.
Our First Choice reps were excellent a nd very apologietc for all the problems with the dining room. Hopefully this will improve as the hotel is open longer and the staff undergo some training
All you need to know about the Royal Atlas
Myself and my Husband stayed at the Hotel between 12th-19th September, I will write a factual account as to our experience and provide info on what you need to know if you are going to stay there, right here goes..........
Absolutely amazing - luckily for us it didn't rain until we arrived at the airport for our flight home!!
This runs until 11.30pm and is available in the stone bar, pool bar, buffet restaurant, moroccan and italian restaurant - it does not include the lounge bar.
Drinks included are wine, local spirits, soft drinks (inc bottled water), non alcoholic cocktails, sangria and beer.
Don't expect to get drunk at this hotel - you can only order 1 drink each per order and the beer is just over 1/3 of a pint! - Bottles of wine are the best bet.
Service is very slow and we often waited 1/2hr-1 hour to get served for each drink in the evening.
We tipped the staff for nearly 4 days before we gave up as it made no difference to the service we received.
Don't be alarmed when the staff ask you to sign for your drinks - the receipt details the cost of the drinks and looks like a bill - this is just their means on keeping tabs on what you have had to drink, they are not charging you.
Very clean and tidy and nicely decorated with a good sized balcony. Very swish bathroom, but still some finishing touches to be made such as removing tile spacers and grouting.
Keep the patio door closed - the maid left this open on occasion resulting in a Lizard visitor that i had to put up with overnight!!
Hotel Building and facilities:
Hotel very modern with lots of nice features, The pool area is very large and there are plenty of loungers.
Visible from the hotel and pool, need to walk accross the promenade to get to it - there is building work along the promenade.
Luckily for us this involved moving soil and was not too noisy, if you are unfortunate and go when tiling is occurring directly outside the hotel, i anticipate this could be noisy.
There were plenty of loungers on the beach and we found the beach to be clean (other people had said was dirty).
This has yet to be completed in terms of decoration, but is otherwise fully functional.
The service at the pool bar is better than elsewhere in the hotel - a late breakfast is served here and snacks from 3-6pm and later in the night (although we found that this was not the case in the evenings), snacks here are baguettes, burgers and hotdogs - the food was nice and we didn't have to wait ages for it to arrive after ordering.
Is definitely better to go to the bar than wait for them to come to you , as you may be waiting ages!!!
You get your beach/pool towels from the pool bar.
Management report that waiters are to serve you at the table - if you wait for this you will never get a drink, the service here was exceptionally slow - i would recommend going to the bar and asking for your drinks.
Main buffet restaurant:
Open for breakfast, lunch and evening meal.
Breakfast: We experienced awful service, on most mornings there were no tables free as they had not been cleared and once you had eventually got a table you were in luck if you got cutlery or a hot drink!!!!
My husband said that the hot buffet at breakfast was not very hot.
Lunch: The service seemed better at lunch time and most times we ate there, our drinks order was taken almost straight away.
The vegetarian choices at lunch time were much better than in the evening, although the food was often verging on cold.
Be careful with the meat and fish dishes.
Evening meal: Again the service was appalling, on a number of occassions we had nearly finished our meal before anyone came near us to take a drinks order!!! we often did not have a full compliment of cutlery and again were taking items from other tables.
The vegetarian choices in the evening were limited.
All in all the food served at the buffet was quite impressive, especially the desserts. The vegetarian choices were limited, but as good as anywhere else we have been.
The downside in the buffet restaurant was the service and the food temperature. Myself and my husband had diarrhoea for about 4 days, as did other guests.
we dined here twice as we could not get into the italian restaurant as fully booked.
It is recommended you book by 1pm on the day you wish to dine, i would suggest that you book at the start of your holiday as availability seems limited.
The food in the moroccan restaurant was superb as was the service. The first time we went it was very busy and a bit slow to start, but this picked up once our order was taken - you should definitely eat here.
The sea bass, lamb rack and lamb tagine were all beautiful.
As i said we did not eat here, it was reported to us that portion sizes were very tiny (sliver of steak and three chips!) and that many items on the menu were not available.
we went on the 4x4 trip around morocco, which was amazing and i would definitely recommend it - i think it worked out at about £40 per person and was booked through the rep.
Trips varied from £7 per person to the more expensive overnight to Marakech (about £100 each).
The location of the hotel is good, we chose not to venture outside the hotel much as there are always people pestering you to buy things, or give them money - this is not my idea of relaxing on holiday!!
We spent a lot of our evenings at the English pub over the road, as we were fed up of not getting served! - the staff here are very friendly and the service was superb.
There are also a number of other bars and restaurants along this road.
There wasn't really a lot going on during the day: volleyball, aqua aerobics and watching the animation team belly dance was about it.
In the evening - entertainment was mainly piano players a harpist and drumming, there may have been other entertainment, but we didn't spend much time there in the evenings.
The exchange rate when we went was 16 Dirham to £1, money can be exchanged at the hotel, alternatively you can use the cash machine opposite the hotel, or the english pub.
It is recommended you tip the porter 10 dirham (about 60p) and the chambermaid 100 Dirham.
We tipped 30-40 dirham for an evening in the english pub, and maybe 10-20 Dirham in the restaurant depending on the service.
50 dirham in the moroccan restaurant.
At the start of our holiday we did not realise how much money this was to the waiting staff and were tipping amounts we would tip in england (10%)- most waiting staff work 12 hours per day, 7 days per week and earn about £120 a month.
We felt uncomfortable tipping anything lower.
One thing you need to be aware of if visiting in September is that it is Ramadan, this means that between sun up and sun down, the staff do not eat or drink; they are understandably tired and maybe a little less tolerant - you should take this into consideration.
Between the hours of 6pm-7.30pm is when the staff will eat and the hotel is quite deserted during these times. The restaurant may not open until 7.30pm and the bar will have skeleton staff - This is a good time to have a shower!!
If you are a very demanding person, then this hotel is not the place to go!
The hotel itself is beautiful, if they could improve the service quality and ensure that the food is served at the correct temperature I would consider rating it a 4 star plus, as it currently stands i would rate it a 2-3 star hotel.
I hope you have found this review useful, if you want to ask me anything - please do.
I have added some photos
The most frustrating holiday i have ever had!
Well i came home from this hotel on 14th Sep 07 and was glad to come home.
The hotel is lovely to look at very clean and tidy, but think they opened it slightly early as the staff there did not have a clue! The service was awful! They have to serve the drinks to you at your table which would be great if you didn't have to wait so long, we waited an hour once only to find out when we went to ask where it was that they had ran out!!! no one came over and told us.
The food isn't great as it is always cold and you have to get in there as soon as the restaurant opens otherwise they run out, and it states it closes at 10pm, don't believe this as it usually shuts at 9pm.
The pool bar also is supposed to do a late evening meal from 10-11:30 this never happened in the week i was there.
There is alot of work going on directly behind the hotel which is a pain as they arrive at 8 am and don't leave til about 5pm and they dump soil which gets swept all over you as you sunbathe as it it breezy there. i got covered all over including my hair!
The animation team there don't seem to do alot as there was only darts and volleyball all day long and the rest of the time they seemed to be spending chatting up the women or in the internet room!
We only went on one day trip there (as we found out the evening before, the trip for the next day had been cancelled) but the one we went on which was a half day trip seemed to be trying to get as much money out of you as they could, taking us to an indoor market which was very scarey as the shop staff there don't leave you alone, literally dragging you into the shops and standing right next to you the whole time! then we went to a anomotherapy place which you just get put into this room and told basics about the products then she shouts out each individual product for you to buy. a wasted day!
I would not recommend this hotel to anyone, it was a shame i didn't get to see more of the area as i have now been completely put off going back to Morocco.
If you are staying in this hotel i strongly suggest you change to another as it will ruin your holiday!
I have added a couple of pictures which are at the end of the hotel where they say it's only a "small" amount of building work!
And i can' see them finishing that for at least a year!
TripAdvisor Reviews Royal Atlas Agadir
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