Royal Plaza Hotel

Address: 33 Mohamed Mazhar St Zamalek, Sharm El-Sheikh, South Sinai, Red Sea and Sinai, Egypt | 5 star hotel
 
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Location

This 5 star hotel, located on 33 Mohamed Mazhar St Zamalek, Sharm El-Sheikh, is near Mohamed Ali Mosque (Citadel of Saladin), Citadel (Al-Qalaa), Solar Boat Museum, and Temple of Ramesses II.
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Amenities

   

Historical Traveler Reviews Royal Plaza Hotel Sharm El-Sheikh

Loved This Hotel!

from

Just got back from a 2 week stay at The Royal Plaza and, I must admit I was pleasantly surprised ( apart from the food ). Breakfast is fine if you like eggs!! though the Chef cooks great omelettes fresh for you. Evening meals were disappointing, so we decided to eat out, 'Onions' just round the corner have a great menu and the food is so cheap but so tasty.

The hotel is in a great location, about 20 minutes from the Airport, which, by the way cost us 30 for 4 of us to the Hotel in a taxi which we thought was fine, the return journey booked through the Hotel cost us 3 per couple! Fantastic!

The rooms were brilliant ( we referred to our balcony as 'our street' it was that big ) The staff are superb, most of whom will do anything for you. Check out time is 12.00pm which is normal, we kept our rooms on until 2.00pm at no charge!

Samir at the rooftop pool had our towels out on the beds every day, Mohammed and Tamer attended to us constantly throughout the day, bringing ice for our drinks and making sure we were ok. ! The hotel is very grand, its a shame about the escalators as they look so out of place. The music played was comical, jingle bells whilst eating breakfast and the wedding march whilst having drinks in the Piano Bar (open 24 hours).

If I was to return to Sharm I would not hesitate in booking for this hotel again.

Sue, Stuart, Jacqui & Brian - Preston

The best hotel Ever, without a doubt!

from

Well, where can we start...

This place is simply amazing, of course the hotel is amazing but the people working in the hotel are even more amazing.

The service was excellent, we always got what we wanted when requested. We are most definitely going to visit the Plaza again next year. We always felt like VIPs from the moment we stepped into the hotel to the moment we left.

Another amazing part of the hotel was the roof top swimming pool, where we were able to swim and admire the beautiful views of the Mountains especially at sunset! We always had great waitor service who were literally waiting to serve us as soon as we entered. The shows on the roof top were spectacular and out of this world, we even had the chance to do some belly dancing ourselves!!! What an amazing party which ended our last night well!

We had an excellent opportunity to meet the General Manager, Mr Khaled Bahgat, what a great, friendly and humble gentleman. He always guarantees perfection and made us feel welcome at all times. We will miss him.

The hotel has an excursion shop in the basement "Dreams Safari", this is where we are stuck for words, because they always, always put a smile on our face. Hello to Mohamed and Eddy!! Fantastic people who became two of our best friends. The trips we went on with their company were very well organised and again were made to feel like VIPs, the prices offered were excellent and reasonable and this is even compared to the prices offered by the Holiday Rep Company. We recommend them completely without a shadow of a doubt. We loved them to bits. Everyday we would sit down and have a cup of egyptian tea with them, this is how welcome we felt. Always offering us and would never need to ask for anything!

The recreation manager, Ahmed Rehab - another fantastic person, always wanted to include everybody in everything. Very very friendly person and again made us feel more than welcome.

We had our hair done in the salon which is also based in the basement. She did a great job, better than anything we have had done in England and also at a great price! The lady who did it, Nada, was such a sweet and generous lady, we loved her and again she became a good friend. We will miss her alot.

And Abdul Rahman, where do we begin!? He was the most friendliest, happiest young man we have ever met! He always put a smile on our face and this was just by looking at him! He did his job amazingly and again service provided by him was brilliant!

Finally, we want to say hello to all the waitors, especially Tamer, great guy, and brilliant quick service always! Again he always put a smile on our face.

We will miss everyone in the Plaza, we only just returned to England today and already we miss the place like crazy, we will be depressed for a very very long time!!! Hello to everyone at the Plaza and truly recommend the hotel to everybody! It is a fantastic place 100%!!! Maya Maya!!!!

Monah and Rania

Photos can be deceiving!!! Never go there again!

from

Definately disappointed, This is certainly not 4 star, maybe more 2-3.

Food was ordinary to the point of tasteless, please be weary of eating their chicken as I got food poisoning there! I only ate at the hotel and to see a doctor is an absolute nightmare!!!

Staff barely spoke english, it was lucky I do speak russian that I could speak with one of the staff.

There is no internet access, the pools are freezing even in the blazing sun. Nice clean rooms, but as I said it is deceiving. Very disappointed.

I went on my own and got hasselled by the staff all the time, to take me out when all I wanted to do was rest.

It was not until I spoke with the recreation manager that they backed off and left me in peace.

I definately do not recommend this hotel, it is not worth the money nor the 4 star rating.

Average!!

from

great location.{you dont have to go in the mad taxis] the food was basic.. some of it ok,wine.yak!! we were told there was an outdoor barbie,its hysterical.you have to see it to believe it, (bless them)...staff very friendly,too much sometimes, the rooms were basic ,no terrace,but large inside.cleaner fantastic.. till we realised we had a few bits missing on arriving home,a nice bottle of aftershave and a lovely shirt! HE was a nice cleaner..we musnt have checked the room properly.

Supposed to be a 5 star but more like 3

from

this hotel had an impressive lobby but the rooms were very basic it used to be a shopping mall and still looks like one. the toiletries in the room were cheap and nasty and the towels were grubby. the dining room was awful more like a school canteen and the food was always luke warm. you had to get your own tea and coffee at breakfast as there were never enough staff to serve you.we had to clear the table and look for cutlery several times. we were half board and i wish i hadnt bothered as there were some lovely places to eat nearby. the rooftop pool was ok but the animation was non existent. there was also nothing to do when the sun wentdown you had to just sit in the room. the gym was ok but again very basic ie no towel or water cooler. in my opinion this is a budget hotel which is in a good location. i wish id paid more and stayed elsewhere.

We thought it was fantastic!!

from

We stayed at the Royal Plaza in October for one week and thought it was fantastic. We stayed in a suite that had 2 king size beds and lovely living area. The staff were extremely friendly and never expected tips, in fact when I did tip the young man who brought us room service, he looked extremely shocked. It was a beautiful hotel in an excellent location for the night life of Naama Bay. We stayed on a half board basis and even though the food wasn't particularly varied it was of a good standard, warm and plenty of it.

We couldn't fault the hotel at all and would definitely return to Naama Bay and the Royal Plaza Hotel - we had a brilliant time!

Royal Plaza Hotel

from

Normally I am not one to write a review although i do consult them regularly. The hotel itslef is as one previous reviewer put it a very good 3* or an average 4* hotel, not the 5* they rate themselves as.. I booked to stay at this hotel for three nights although ended up staying only one as I was visiting friends. While I found the reception staff to be very polite and cordial, the security staff are rude and think nothing of shouting at and manhandling a young woman travelling alone. I was there to see some egyptian friends and as i was being dropped at the hotel and preferring not to leave my room as I was alone I brought back a bottle of water to brush my teeth with as the water in the taps was a murky colour and i did not feel safe using it, I was stopped at the security checkpoint entering the hotel and told I could not bring it in with me. I argued with the man at the checkpoint and he roughly grabbed me by the arm and said come with me and called me a bad name in Arabic, I told him I understood some arabic and would not tolerate such language. At this point he started to shout at me that who did i think i was etc in front of a reception full of guests. I was mortified, I would never even send a meal back in a resteraunt no matter how bad it is, confrontation is not my thing. He then shoved me over to where the reception staff were standing looking at the situation unfold. I asked to speak to the manager and explained my case to him very politly and he was very angry with the security guy and allowed me to bring whatever i wanted to the hotel. He also invited me to have a drink with him by way of apology. I did not take him up on his offer but I thought he was very nice and much less intimidating than the security staff. The breakfast was ok, nothing to write home about but when I went up to the buffet for some more coffee, my half eaten breakfast had been cleared from my table even though i had advised the waiters that I was not finished. In all I would not go back to this hotel ever again as I felt that as a woman travelling alone the security staff should be more respectful, they were in other parts of the same resort that I visited. It is not the egyptian way to manhandle a woman and at most they will shake hands with you but only if you invite them to. They are a very kind and sweet society marred only by a few bad apples. When I told my egyptian friends of this incident they were horrified and offered immediatly to get me another hotel which at 10pm on the night of the feast is no easy task so I stayed where i was until the morning where my friends picked me up and brought me to the Concorde Hotel which I will say is fantastic. it is in a better location and the staff are very nice. The whole decor there is much nicer too and the variety of food and drinks available was much more extensive. I will go back to Sharm El Sheikh but next time I will book into the Concorde Hotel.

Excellent Servive at the Royal Plaza

from

Although this hotel is rated as a five star, it is a very good 3 star plus to a 4 star.

If you had to rate the star of this hotel on the staff it would be a 5 star. The staff from the waiters, porters, guards, bar persons, cashiers, housekeepers and reception staff are exceptionally high.

The hotel only has 1 pool not 2 pools. as stated on their website. I asked for a pool view and was told when I got there that there were no pool views even though the hotel was not full, I could not understand this until I realised that the second pool does not exist. There is no entertainment at this hotel whilst we were there in the highest season of August. Although it states Dinner and Shows this is not so. There is no private beach within 5 minutes of this hotel. They have a shuttle bus to Albatros beach 5 times a day and back and there is a public beach which you have to pay to go on which is about 15 minutes walk away.

The rooms are very large and well equipped with television a channel showing films in English.

We stayed in a lovely quiet room with a huge Queen bed.

There is also a mini bar in this room and the bathroom is equipped with a Bidau.

If you are looking to be spoilt and a quiet hotel, only if you are situated at the back not the front as this is the main Naema Bay road to the Airport and old Sharm El Shiek, then you will not go far wrong with this hotel.

If you want a great location on the beach then this hotel is not for you. The pool on the rooftop is great and there is a lovely breaze.

There is a piano bar in the hotel but again no one to play it unless you can yourself.

The restaurant is in the basement with a small view of the gardens. At no time could we have our food outside unless we had lunch at the rooftop pool then we could dine outside. Breakfast and dinner was only in the Diwan Restaurant which is situated in the basement as stated above.

The hotel is very impressive with marbel at the front entrance and it is kept spotlessly clean. The floors were cleaned every day at around 2 am in the morning.

A hotel that is safe and secure.

Needs Improvements!!!

from

On arrival the porter asked for two tips..... And seemed disappointed with the amount given.

Hotel staff - Including Manager and Owner - have very little idea of good customer relations, We put this down to different cultures but if they want British people to stay at the hotel then they need to have lessons on how we like things to be.

Food- Breakfast was the best meal of the day. Half board catered for choice of lunch or dinner buffet.

Dinner buffet was not even nearly 5* - Many people had upset stomachs from eating the food that was not kept hot and was left out for a long time -seemingly gathering bacteria.

Room was kept clean but housekeeping like to knock on the room door several times throughout the day to check everything was ok and to loiter around for money.

The prices of beverages went up half way through the holiday making the cost alot more than the price in the local shops AND any food/drink that was purchased outside of the hotel was confiscated and not allowed into the hotel, even bottled water!!!

If you argue the fact that you need alot of water in the heat you may be told to leave the hotel if you don't like it!

The hotel was nice, great location, great rooftop pool and good facilities, But seriously needs to take a look at the way it is being run.

Just OK

from

A 5 star hotel in name but in reality probably only merits 4 stars.

The egyptin people are not shy about asking for tips and this hotel is no different - the bell boy even came back up to the room to ask for a bigger tip, despite not even meriting the one we gave him!

The room was huge and very nice but not facing the pool as we'd booked.

The buffet dinner was nice - never the same selection for all 7 nights we stayed

Egyptian men are unfortunatley fond of leering at white tourist women and this was the case with the staff within the hotel and much as with the locals outside - that said it is a problem with egypt rather than this indiviual hotel.

TripAdvisor Reviews Royal Plaza Hotel Sharm El-Sheikh

3.50 of 5 stars Very Good
 

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