How has this hotel rated in the past?
Historical Traveler Reviews Royal Bath Bournemouth
I Agree ... don't go
I agree with the majority of these reviews ..... I've seen the Royal Bath whilst visiting Bournemouth before, but have always stayed in the Marriot.
The Royal Bath is a lovely looking hotel, but it all stops there. The staff are rubbish .... they are miserable and pretty rude to be honest. The breakfast is laughable, as is the service in the dining room, the car vallet service is also really bad .... they make a mess of something really quite simple.
I know this sounds a strange comment, but the hallways had a very bad smell ..... it feels like basic maintenance has just been forgotten about.
I was lucky enough to have a sea view, which was great .... but even so, I'd never stay there again. I highly recommend the Marriot.
Appaulling Family Rooms
Booked this hotel on lastminute.com. Rooms looked lovely. Saw they had a family room so we booked. First of all the room was right above reception at the front of the hotel right on top of a very busy roundabout. The room faced west so it heated up like an oven in the afternoon-evening (the busiest traffic time of course) so we had no choice but to keep the windows open. So you guessed it, no air conditioning. I rang up to ask to change room, but they were fully booked. They also told me that all family rooms faced the road ??!!*** go figure......
Decor was very tired. Not anything like what was shown on the wedsite.....hmm......
The room was supposed to have a double and a single bed. The single bed was a narrow fold-away. We also couldn't move it up near a wall to stop him falling out one side - the room was an akward shape. We requested a cot and what was placed in the room was marginally bigger than a moses basket - not great for my 18m old who of course refused to sleep in it. I don't blame him.
Breakfast one morning they had a 'fresh' fruit platter. I picked some grapes out for my 4 yo and noticed they were covered in mold underneath. I pointed this out to the staff. They removed the platter, took the grapes off and put it back....double hmmm......
the worst hotel even if I didn't have the kids with me. A nightmare because I did.
Not good for the money
I have stayed in several 3/4 star hotels in Bournemoth and did not think that what i paid was worth it. First when i got there they said my room had been re-booked so some one else had taken it then they moved me to a horrible part of the hotel. The next morning i also found several hairs in my cooked breakfast, need i say more. I would not visit this hotel again and have stayed in a 3 star hotel The hermitage which was a lot cheaper and the same quality also a much better location with a lovely sea view. Will not be going to this hotel again, but recommend the hermitage if you are going to bournemouth as better location, price and very helpful and friendly staff.
Rooms with views? join the queue and please sir we r only 4 stars
I have not stayed in the Royal Bath for a couple of years but I feel I should correct the comments made in the previous review.The royal bath lost its 5 star tag a couple of years ago which was around the time we stopped going there.It is a fair hotel which has a handful of rooms with a fabulous view but the reception/reservation staff are very difficult when it comes to requesting specific rooms, we were staying very regularly on £29 per person per night deals and happily paying the upgrade from the standard room at the time to the more luxurious rooms but they then decided after a staff changeover to slap a premium on top of the difference between a standard room and a luxury room as we paid only £29 p.p.p.n this began our fallout with the hotel. we were staying in the hotel on the nights that suited them when it was quiet but they wanted more. The staff were very very arrogant at the time and would not budge they just treated me with contempt. The hotel itself was a little tired in places and some of the rooms were strange shapes some with very narrow corridiors leading from the hallway to the room, it really is no better than a 4 star hotel and from the looks of things when the party conferences come to town they now stay elsewhere perhaps they got fed up with the bad attitude.The swimming pool and pool bar/restaurant were lovely and I wish we hadn't had such a torrid time with the staff , Knowing it is a 4 star hotel now would mean I would be expecting less of it and maybe I would be pleasently surprised the rooms we always wanted were 259 or 359 the 359 was the more expensive 1 of the 2 but the views are just tremendous we preferred these rooms to the turret rooms which hold the heftiest premium. breakfast was always just ok but you should expect nothing special when staying in a chain hotel should you?
Go to the Marriot Highcliffe instead
We have stayed in a lot of 3 and 4 star hotels in Bournemouth over the years. The Royal Bath is the only 5 star, but was a worse experience than all the 4 stars and many of the 3 stars we've stayed in. The service was terrible, the meals were average, and the decor was average. Certainly not worth the cost, the Marriot Highcliffe is a far nicer hotel, and away from the busy road too.
Royal Bath is an excellent hotel,well positioned for the town centre and the beach.The facilities are good and so are the staff, But make sure you book a bedroom at the back as I have stayed twice at the front and in summer it is very noisy and the bedrooms front onto a busy roundabout. Otherwise would recommend.
we stay at this hortel every year atleast 2wice and it is clean, well serviced and dedicated to help with a friendly smile and very child friendly.
What can one say about this superb top class hotel, after visiting it's website we went ahead and booked a long weekend. From the moment we arrived it was luxury all the way with comfortable surroundings, first-class staff and delicious food in a choice of restaurants. The leisure centre with its stunning views of the sea was a welcome relief after our long journey, I even indulged in a pampering beauty treatment! Saturday night saw an excellent band playing while we had dinner in the restaurant overlooking the garden and the childrens menu was extensive so they were happy. Two minutes from the beach and less than that from the town centre this hotel was ideal for our family break and one we shall certainly be returning to! I can't recommend it enough.
Not very impressed
I was recommended to this hotel as it is meant to be the best in Bournemouth but I was very disappointed. The general decor was OK but the serivce was not very good due to the fact that they were short-staffed. The hotel offers a valet service but as there was only one person dealing with this it was quicker to get our own car. Also be aware that if there are no spaces left in their car park they park it in a 'pay & display' car park, which is not secure. Similarly, there was only one person taking and serving lunch orders in the garden. We waited 15 mins for someone to take our order and then decided to eat outside of the hotel. We had a room at the front of the hotel which was very noisy due to the heavy traffic outside and stifling hot so we asked to be moved after one night. We were moved to another room which was much better but none of the keys worked so we couldn't leave the room until this was sorted out. It was not the staff's fault that we had this problem but we had to chase them up twice and it took two hours for them to find a key that worked! If you are going to stay in this hotel it would be worth checking whether or not they have the staff to run it.
De Vere Royal Bath Hotel
We've stayed here several times, and are always pleased to return. Last time we had one of the turret rooms, and the views were superb.
The hotel is very spacious and comfortable, and the food is extremely good. Friendly+helpful staff too.
Can't complain, really.
TripAdvisor Reviews Royal Bath Bournemouth
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