Rosen Plaza Hotel
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TravelPod Member ReviewsRosen Plaza Hotel Orlando
Clean with current furnishings. Heated outdoor pool and spa. Buffet style meals available. Enjoyable and friendly staff in their upscale Jack's restaurant.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
NORMANDIE AND NANCY AND A WEEKEND AT THE ROSEN....
A few months ago we purchased a travel package from Special T Travel. They are a travel company that usually reaches people (by phone) who travel a lot. I assume they get your name and phone number because they buy a list with that information on it. We have dealt with them several times over the past few years, buying various packages at various prices. We use them when we want to get away for just a few days, and we like to get away a lot. The prices, depending on the package offered, range from $118 to $198. A package usually contains 3 nights/4 days in Orlando, 2 nights/3 days in Daytona, 3-day/2-night mini vacation (somewhere you want to go from their list), 5-day/4-night cruise to the Bahamas, and a 5-day/4-night stay in Cancun, Mexico. There are often additional charges, like the room tax at the hotel, and depending on the package, the port charges for the cruise, and of course, you pay your own airfare.
Usually, a timeshare or travel-package talk is required. The talks aren't really that bad any more; the days of the HARD sell are gone and if you say 'no' two or three times, they just give you your gift and send you on your way. They claim to take 90 minutes of your time and these days it's often not more than that. They also serve you anything from donuts and coffee to a full sit-down breakfast. The gifts are usually quite nice: 2 tickets to any amusement park (like Disney, Universal or Sea World), and a Orlando Magic Card. And since we're both retired and our time is our own - we can usually spare an hour and a half or so at the "talk". Besides, we like the gifts and the free stay at the hotel.
This time the hotel was the Rosen on International Drive, Orlando. The Rosen is definitely one of the higher-class hotels on International Drive. We usually get a very nice hotel, but not usually the quality of the Rosen. This time we really lucked out. The hotel itself is a beautiful sight. You drive up an oval drive to a beautiful lobby. Check-in is easy. The room tax was paid before the day we arrived, $15 a night. They didn't even require a credit card to hold against possible charges to the room. We had a room on the fifth floor. It was a room suitable for four: two double beds (queens would have been a little nicer, but these were fine). The room was quite large and had a small refrigerator hidden in the lowboy dresser. The beds were comfortable. We did have some difficulty when we first arrived; the air conditioner didn't seem to be working properly and the toilet kept running. After a quick call to the front desk, we were moved to another room and had no further problems. Of course, this was done after we had unpacked, so we re-packed, moved, and what else - unpacked again!
The hotel has many amenities, including a very large heated pool, a big workout room, a few computers set up in the lobby, conference rooms, free internet in the rooms and a nice restaurant. All in all, the Rosen is a beautiful hotel, and it was a pleasure staying there.
There was only one real difficulty we had with our stay. When you drive up to the entrance, you are hit in the face with a large sign stating the parking was $20 a day for valet and $13 a day for self-parking. There was free parking for the handicapped with a proper sticker or license plate. We have stayed at several hotels on International Drive recently, and never had to pay for parking, especially not $20 a day. Granted, in our particular case, we had not paid anything for this weekend except for the room tax, but can you imagine paying for a room that must have cost $200 a night and then being hit with an additional $60 for a 3-day-stay, just to park? Since we had not been informed of this before we arrived, we were a little annoyed. I know, I know, we were being picky since we had not paid for the room, but we were still annoyed.
We arrived on Thursday and actually just spent most of the time looking around the hotel and later going to the pool. At our age it usually takes us a few hours to get acclimated, and usually we require a little rest time, too. On Friday, since we have yearly Universal tickets, we spent the day there. We liked the fact that after such a long day, we had such a short drive back to the hotel. We spent Saturday around International Drive. Nan had her grandchildren, Nicole and Samantha, and, we went to Wonder World. The kids had a great time, with the rope climbing and many other things there to keep them busy. Afterward, when we got back to the hotel. The kids were picked up and we went out to dinner.
Since we were already on International Drive, we opted for my very favorite Indian Restaurant. We don't get there often because we live in Titusville and it's quite a drive for dinner. The AASHIRWAD, is at 5748 International Drive, Orlando, Fl 32819. phone: 407-370-9830 or cell: 321-946-8056. The ambiance is lovely and the food is absolutely the best Indian I have had since I lived in New York City. And for me that's saying something because I'm very particular when it comes to Indian cuisine. Even Nancy, who is not usually fond of Indian food enjoys eating there.
After a lovely dinner at a reasonable price, we went back to the hotel and to the pool. The weather was not pool weather for us Floridians but we went and had a good time anyway - cold but good.
Check out was 11:00 a.m. on Sunday. As usual, we wished we had another day or two, but we were happy with the time we had there and packed the car to leave.
The Rosen staff is friendly and helpful, and the place is beautiful, a really nice stay.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Rosen Plaza Hotel Orlando
A Grave Disappointment-Dirty w/ terrible service
This is the first time I've ever written a hotel review, but I was so disappointed I had to say something. My wife and I purchased 2 nights on hotwire, which rated this as a four-star hotel (HA!). I am a student on a tight budget, so I've stayed in the worst of the worst- I'm not a hotel snob by any means! The bathroom was dirty- like sticky, hairy dirty, and when I complained at the desk, I got a very dirty look and bad attitude, but certainly no apology while the clerk called housekeeping. Everyone in the hotel was very rude (except the housekeepers) and to top things off, even though I had paid in advance, the hotel charged me another $130 dollars for no reason- when I called about this-big surprise- no apology and very rude again! DO NOT STAY HERE! We would have been happier at Motel 6!!!
Lovely lobby & pool, rooms average
My husband & I stayed here over Christmas and had a great time here. The location was excellent, very convenient for the Interstate and across the street from shops, etc at Pointe Orlando. We got a very good rate and it was certainly worth the money. The lobby was beautiful and staff were helpful. We were initially put in a smoking room but this was rectified the next morning. Our biggest complaint was the amount of people (mostly kids on buses) on some days. On our first day there was a HUGE queue for 6 elevators!! It took a while too! We arrived back in the evening twice just after buses of kids and you could not move in the hotel, which is very big! Plus you had a 10 min wait to get an elevator to your floor. There are no public stairs either! Most of the time though it was a pleasant hotel. There is an excellent shop/take away selling wine, sandwaiches, pizzas, sodas, pastries which was always open. Our room was OK, fairly basic with some nice furniture. The views from the rooms were great. One one wing you have Disney and the other Universal & downtown Orlando. We enjoyed our stay here and would definitely return at the right rate.
Don't stay at this hotel
We just returned from staying at this hotel and I can not understand why anyone would pick this hotel on purpose. The only reason we stayed here was because of a convention. With all the wonderful hotels in Orlando it is a wonder this hotel can have any repeat guests. Smelly lobby, dirty and smelly hallways with trash and dishes, stains on the wall in our room, torn blankets. Check in and out was a nightmare of trying to get them to charge the correct credit card. With a total of 8 trips to the front desk it still didn't get fixed. I am a travel agent and have been to many hotels and this one is completely underwhelming!
Brilliant - October 2003
We stayed at the Rosen Plaza Hotel for two weeks on our honeymoon (Oct '03). The hotel was fantastic. Rooms are extremely clean, food beautiful and staff extremely helpful & efficient. We had a lie on most days and no matter how late we left the hotel, our room was always cleaned by the time we returned. Have stayed in many hotels in the past and the Rosen Plaza is easily the most impressive hotel we have stayed in - will deffinately be back in the future.
My husband and I stayed at the Rosen Plaza a year ago for part of our honeymoon. We thought the hotel was fantastic and we thoroughly enjoyed our stay.
Just average over all
I have been to this hotel 3 times on business. It has been consistently average for this type of hotel. The lobby is nice and the staff is friendly. For what they charge they should upgrade the rooms a little.
You can tell the are starting to get some age on them. It is better than a Holiday Inn Express type hotel in the larger picture but the rooms are about the same. I just assume stay elsewhere if it were not for the convenient location... the meetings were in the hotel. It is located near Pointe Orlando (shoipping center) which has a few good restaurants, stores and some happening night life.
My family had a celebration at Rosen Plaza. My stay was very relaxing
in a beautiful clean and well furnished room. The staff was
exceptionally helpful as I made several demanding requests. I had
shipped my clothes ahead of me and everything was in my room at
check-in. Room service was fast and the restaurants were all first
rate. The food was marvelous. I loved the key lime pie.
I gave the housekeeping staff a hard time, refusing to let them in to clean as I was relaxing. They were exceptionally responsive. I didn't use the pool but it is exceptonal.
Just stayed for 4 nights and it was superb value
Excellent value after seeing a sister Hotel Quality inn there is no comparison I would rate it 5 star
Filthy and noisy
Went for one week to Rosen Plaza Hotel Orlando.On arrival at our 4th floor room rubblish along corridor, including dirty Q tips, dirty hankies and rubblish all along corridor. Food and dishes regularly left outside room doors. Noise at night terrible pool open unitl 12 mn. Noise going on unitl all hours . Have been at this hotel 4 other times but no cause for complaint. Standards deteriorating (whats the reason).Complained to management received a meal voucher for dining option BIG DEAL!
Gone Down Hill!
I have stayed at the Rosen Plaza many times since it opened and regret that on my last three trips I have encountered problems. On arrival each time despite having a valid pr-paid voucher there has been no sign of my reservation. I have had to leave a credit card running for them to charge to until they have sorted out the mess. I have used three different UK travel companies for my bookings and the problem has still occurred so I think the problem is the hotel. The standard of service, particularly in the bar since Kendall the long time barman left, has plumetted. On my last trip in October with friends and their children we had items stolen from one of our rooms and my friends' room was not cleaned for 4 days! Imagine what it was like with five people in one of their standard rooms and overflowing wastepaper bins etc.! The manager was informed of our problems but did little to assist us. Sadly we will not be staying with the hotel again, unless of course standards go back to what they were under the old Clarion Plaza name!
TripAdvisor Reviews Rosen Plaza Hotel Orlando
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