Romantik Hotel Schwarzer Adler
How has this hotel rated in the past?
- Shuttle bus service
- Airport Transportation
- Free High-Speed Internet
- Room service
Historical Traveler Reviews Romantik Hotel Schwarzer Adler Innsbruck
Innsbruck war die letzte Station auf meiner Europareise und ich hatte mir wirklich das Beste bis zum Schluss aufgespart, denn ich kann das Hotel Schwarzer Adler wirklich nur loben. Wenn Sie mit einem schweren Koffer unterwegs sind, dann kann die Treppe rauf zur Rezeption recht anstrengend sein. An der Rezeption erfuhr ich dann aber eine Begrüßung, die nicht herzlicher und freundlicher hätte sein können.
Es ist ein typisches Tiroler Hotel mit einem Hauch von Glamour. Das Zimmer war geräumig und makellos sauber, schön eingerichtet und mit sehr komfortablen Betten ausgestattet. Das Bad war luxuriös und modern und nach den Erfahrungen in anderen Hotels die reinste Wonne.
Mein Zimmer befand sich im dritten Stock nach vorne raus, die doppelverglasten Fenster ließen aber keinen Lärm von der Straße zu. Es liegt genau gegenüber einem modernen Bürogebäude, die Hofburg, das Rathaus und die Alpen konnte man aber dennoch sehen! Ich war nicht im Restaurant, aber das Frühstück war sehr gut und die Auswahl sehr groß, wenn auch ein wenig zu teuer.
Das Personal war die ganze Zeit über sehr höflich und hilfsbereit. Exzellente Lage, nur ein paar Schritte vom Zentrum und, in der anderen Richtung, vom Bahnhof entfernt.
Freue mich schon auf den nächsten Aufenthalt dort.
Innsbruck era l'ultima fermata del mio giro d'Europa e sicuramente mi sono lasciato la parte migliore per la fine, non ho che complimenti per lo Schwarzer Adler. Se avete una valigia pesante è un po' una fatica arrampicarsi su per le scale fino alla reception, ma poi ci ho trovato uno dei benvenuti più calorosi e gentili che mi sia mai stato esteso in un albergo. L'albergo è tipicamente tirolese, la camera era spaziosa e impeccabilmente pulita, ben arredata e con letti molto comodi. Il bagno era molto lussuoso e moderno e un vero piacere dopo essere stato in certi altri alberghi. La mia camera era al terzo piano e sul davanti dell'albergo, le finestre doppie isolavano dai rumori del traffico. È dal lato opposto della strada rispetto a un edificio commerciale moderno, ma oltre quello di vedevano Hofburg, il municipio, e le Alpi! Evitate pure il ristorante, ma la colazione al piano terra era molto buona, con una scelta ampia, anche se un po' cara. Il personale è stato sempre molto cortese e disponibile. Posizione eccellente a pochi passi dal centro e, nella direzione opposta, dalla stazione ferroviaria. Non vedo l'ora di tornarci.
Innsbruck was my last stop on a tour of europe and I definetly saved the best to last as I have nothing but praise for the Schwarzer Adler. If you have a heavy case it is a bit of a chore climbing up the stairs to the reception, but here I received one of the warmest and friendliest welcome's I have ever recieved at a hotel.
Hotel is typically Tyrolean with a bit of glamour, room was spacious and impeccably clean, well decorated and with very comfortable beds. Bathroom very luxurious and modern and a real treat after some prevoius hotels. My room was on the third floor and at the front of the hotel, double glazing blocked out any traffic noise. Directly opposite a modern office block but beyond could see the Hofburg, Town Hall and the Alps !
Gave the restaurant a miss, but breakfast downstairs was a treat with a wide selection, but a bit over priced. Staff thoroughly polite and helpful at all times.
Excellent location just a short walk to the city centre or in the other direction the train station. Looking forward to my next visit.
Check-in a nightmare! Good location
It is unfortunate, but the treatment of one of the desk staff and problems at check in really affected my perception of this hotel. The check in lady refused to honour a rate the hotel provided (in writing)to our travel agent meaning we had to pay 60 more euros a night for our room for a total of 6 nights (everywhere else in Innsbruck was fully booked at the time!). It was a nightmare, especially as we were waved away, told to wait (as she was busy on the phone) and then watched in frustration as a couple arriving after us were checked in first, and we had to wait even longer while more phone calls were answered. The other desk staff we encountered during our trip were nice, but this one person made us feel as though we were were the ones who had made the blunder and therefore were an inconvenience.
Apart from all that and all we got for our patience was a book about the hotel. The rooms are quite nice, and there is a cosy little bar at the front that's a good place for respite from the cold.
It's not far from the Golden Roof and location is good. However,in my opinion, wonderful service and better value for money to be found at the Hotel Weisses Kreuz.
Great atmosphere, great staff
My wife and I loved this hotel. All the rooms are different, but ours was snug, cosy and slightly old-fashioned - just right for three very chilly days in January. The maid service, cleanliness etc., were impeccable, as you'd expect (although not always get) from a hotel of this standard. But what really struck us was the atmosphere. We didn't eat at the hotel so can't vouch for the restaurant, but I can report that the two upstairs dining rooms were doing good business with both locals and guests when we were there. The breakfast buffet was excellent, with little treats such as smoked salmon and sparkling wine; cooked breakfast was available for no extra charge. The hotel bar was welcoming, with a very friendly barman. The result of all this attention to detail was that the hotel felt like a warm, family-run establishment, not some anonymous chain hotel.
Regarding staff: I stay in around thirty hotels a year on business, and I've never come across a more friendly or efficient reception desk. One small example: when we arrived our bags were whisked away while we filled in the paperwork. The receptionist then walked us to our room to help us settle in. A very friendly, gracious gesture which cost nothing but generated a lot of goodwill. For the rest of our visit we called in at reception around once a day for information, and must have passed by perhaps a dozen times on the way to and from the room, and not once did we see the staff being anything but smiling and professional to whoever they were dealing with. I can think of hotels that cost twice or even three times as much that don't get anywhere close to these standards. In short we would recommend this hotel to anyone, not just as a 'safe option', but as a highly pleasant experience in itself.
We stayed in this hotel for just one night but would have loved to have stayed longer. The location is close to the train station, tourist area,etc. The staff was wonderful, very friendly, helpful--we came up from an Italy trip to watch Team Canada-Sweden in hockey, got in at 2:30pm hustled over the the arena and realized by the time we would get back to the hotel we would not have had anything substantial to eat most of the day. I called the hotel and the front desk personnel arranged to have sandwiches, fruit, etc in the room when we got back. Wonderful service. The room was great, large bathroom, king bed with individual down comforters--heavenly.
I was there for my honeymoon. The room is nice although, like most of Austria, they give you two comforters for the double bed. Everything was quite nice excpet the restaurant which was expensive and terrible. The worst meal I've had in years. I was disappointed that they would still charge us full price (78 euros!) for that awful meal despite complaining several times.
on first business trip by car to europe, so parking was a big headache, but atmospehere was good, dinner was lonely, breakfast was good.
Rate was $100 US in 1995. Town is dead on Sunday in Februrary. Would have liked info about Casino and rules.
What a fabulous hotel
What a wonderful hotel! My room had a stunning view of the mountains with a balcony from which to enjoy it. The room itself was spacious and spotless. The bathroom was bright and airy. The staff were both friendly and efficient. As a single female traveller I am used to being offered the worst room available and being patronised by hotel staff but there was absolutely no hint of that at the Schwarzer Adler. I'd stay there again in a heartbeat. One travel guide described it as off the beaten track but it is less than 5 minutes walk from the famous Golden Roof and the other sites of the "old town" and the walk is along a perfectly nice street.
I stayed here a few years back now but I have the most amazing memories of this beautiful and intimate European hotel! The staff were wonderful, the rooms small but modern and clean and each different! We started and ended our visit to Austria at this hotel and our second stay included a room with hard wood floors and a four poster bed. The main suite is stunning with crystals everywhere!The staff were very friendly and when we asked for a wake-up call at 4:00am so we could catch our very early flight out they said they would arrange some breakfast for us since we would miss it!My one regret was not being able to try the restaurant! Most of our evenings were planned and on our one free night the restaurant was booked solid - the food smelled wonderful and I was so jealous we couldn't eat there.When in Innsbruck - DO stay at Romantikhote - the name says it all!
TripAdvisor Reviews Romantik Hotel Schwarzer Adler Innsbruck
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