Manhattan Centre Hotel
How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Manhattan Centre Hotel New York City
Location! Location! Location!
Our visit to New York was wonderful. Due to having an all night flight, we were exhausted coming into town. This hotel was able to give us our room right away so that we could rest up and see the sights. The service was excellent, rooms were small but very clean, and the location was awesome. We were able to walk to 5th avenue to shop, Central Park for a carriage ride and ice skating, and Time Square just to be in awe!. After seeing the Radio City Music Hall's Christmas Spectacular, we only had to
cross the street to return to our hotel. Walk out the front door and go see the Rockefeller Center Christmas Tree. IT WAS GREAT!!!!!
Just returned this morning from New York. Arrived on Friday evening very tired after a very long and delayed flight. Staff on the front desk (desk was a bit off putting, we thought we were paying over the odds for an express style hotel) were very pleasant and helpful, check in was fast and efficent. Check out is electronic which is ideal when rushing to the airport! Room was comfortable and clean, well serviced each day.
Location is fantastic have stayed previously on Lexington Avenue - no comparrison location wise! The hotel is around the corner from Times Square, opposite the ice skating rink, radio city music hall and is close to all shopping areas, etc (never needed to take a taxi other than to and from the airport).
Only downside was that the lounge on the 7th floor has a very limited menu and does not sell wine or any alcoholic beverage.
Would strongly recommend this hotel.
Great New Hotel & Location
The Good: Great midtown location, nice clean, new rooms and bathrooms. Great beds, soft sheets, adequate-sized rooms (even get a desk!) Very helpful staff. Our room had a nice view of the Rockefeller Center Plaza Park and the Christmas Tree. Overall a wonderful place for my wife and I to stay during our first trip to NYC. Relative to the other hotels in the price range we paid ($330), we were supremely satisfied with the hotel. The exercise room is suprisinlgy well equipped. Loved the bottled water on every floor.
The Bad: Funky check-in system, but the clerk was very helpful navigating us through the process. When we inquired about calling a taxi to take us to the airport (1 day in advance), they suggested a car service for only $15 more. We agreed and set a time - but the car never showed!! We waited 30 minutes and then hailed a cab and left. Obviously, we weren't charged, but still - it was nerve racking! So, when you go to the airport, don't rely on the hotel to get a car for you - it is actually easier to just walk outside and hail a cab.
Bottom Line: Great hotel, this is where I will stay next time I go to NYC.
Might be questionable.
I just checked into the hotel an hour ago. I researched it online through Trip Advisor. I was sold on the rave reviews of the hotel; however, when I got here, I found out that they had overbooked. As a result, they downgraded me to a smaller room. I had to find out about it online. When I contacted the manager, he said he would move me into the correct size room tomorrow; but made no mention about the fact that I was paying more for a smaller room or apologized for being overbooked and having to downgrade me. I'm not impressed yet. Hopefully, everything will work out. But I'm a little worried right now that I won't get this resolved.
Location, location, location
You cannot go wrong with this hotel. The service was excellent, the rooms were clean, and the location was wonderful. No matter what we needed (recommendations for a place to eat, transportation arranged, or directions to attractions), the front desk staff was knowledgeable and helpful. The rooms were clean and very modern. I felt like I was staying in a hotel of high class. As far as the location, I walked out the door of the hotel and could turn to the left and be a block from Rockefeller Center and St. Patrick's Cathedral or turn to the right and be less than block from Radio City Music Hall. Times Square was also very convenient as well. I have already recommended this hotel to family and friends and would definitely stay here again. The only thing I can say against this hotel is in regards to the restaurant. My family and I went there our first morning in NYC. If all of us had chosen the continental breakfast, we would have been fine. Unfortunately, some people chose to order off of the menu. After two hours in the restaurant, we were finally on our way. If you want a slow, relaxed atmosphere, the restaurant is fine. However, we were in the city for a short period of time would rather have been sightseeing.
Would Definitely Recommend This Hotel!
My boyfriend and I stayed at the Rockefeller Center Hotel from October 12, 2006 - October 16, 2006. We had a wonderful time in New York City, and this hotel helped to make our vacation a very positive and fun experience.
The location is excellent. You are right by Rockefeller Center and about a one minute walk from the skating rink and the plaza where the Today Show films. Times Square and the Theatre District are short walks away. You are also close to subway stations which are very convenient for visiting other areas of the city.
Check-in and check-out were very easy. You have to option of checking in or out yourself at the self service kiosks. We checked in with a hotel employee, who was very nice. The process took only a minute or two. We used to kiosk to check ourselves out at the end of our stay - it was very simple and your statement prints out at the kiosk for you.
The lobby is small as people have mentioned, but it does exactly what it's supposed to do. It is nicely decorated, as is the rest of this brand new hotel. The elevators require you to swipe your room card before accessing any floors - I found this to be a reassuring security measure. One downside is that the staff and guests use the same elevators, which I didn't find to be a big deal but some people may not enjoy sharing the ride with towels or cleaning supplies.
Our room (509) was fairly large by NYC standards and had a LCD TV (small but nice, and mounted above the desk, which had ample space to work if desired), two nightstands and an open closet area with two drawers. I had to use a nightstand drawer for the rest of my clothes but we ended up having plenty of space. Noise level was very minimal and we found the full size bed to be pretty comfortable.
Our room was a handicapped room, which may have accounted for its larger size. Our bathroom was large to accommodate a wheelchair. The only downside of this was that the shower area was just a curtained off area of the floor, with no ledge to separate the rest of the bathroom. The result was a lot of water on the floor but a few towels solved this problem.
Housekeeping was excellent and cleaned our room everyday after we left, often in the afternoon. They were very respectful of the "Privacy Please" sign we hung outside the door and never disturbed us. On our last night, our maid left a note thanking us for her tips. I found this to be a nice touch - you often don't see these people but it reminded us that they are always working hard to make sure your stay is as comfortable as possible.
The staff was helpful when we asked for restaurant and store suggestions or locations. When I requested two extra pillows, they were brought up within 5 minutes.
We did not use room service but did order from one of the local deli's in the area that deliver to the hotel (there are menus in the room listing restaurants in the area that deliver to the hotel - the hotel charges an additional $2.50 service fee for this). The hotel staff brought the meal up to our room and just charged our room account. It was very convenient. The food was tasty and warm (soup, a hamburger, a grilled chicken sandwich and fries, our total bill was $34.55 with the hotel service charge. Pricey but worth it for good food if you don't want to go out).
All rooms have free high-speed internet. You will be able to hook up a laptop to the TV monitor, although this was not yet available when we stayed. There is also a small gym - which we did not use but did walk by. There are all new machines and weights. The hotel will also bring you an "in-room" gym for your convenience.
This hotel is in an excellent location but it does get quite quiet at night since there are many businesses in the area that close. We never felt unsafe walking in the area at night and there are plenty of restaurants and bars just a short distance from the hotel.
I highly recommend this hotel. Although it just recently opened and is not quite near completion (we noticed some stairwells are still unpainted and the restaurant is not yet open) this hotel offers stylish, comfortable rooms in a great location.
Great stay in a great location!
I stayed at this hotel 10/5-10/8 and will most definitely be back. If you need to be pampered then look elsewhere but this hotel is perfect for anyone who just wants a quiet, comfortable place to go back to after a long day of sightseeing, shopping or business meetings. Location was fantastic - right across from Rockefeller Center and Radio City Music Hall, subway around the corner and one block to the 1,2,4,5 and 6 bus. Nicely furnished room, size was more than expected for NYC, water pressure in shower is great (but no tub), and couldn't possibly beat the price at any decent hotel on a holiday weekend! One of my colleagues stayed somewhere else, paid $10 more a night and had to share a bathroom!
New,fresh,a little different
stayed 2 nights,sept.2006. 2 ladies on n.y.weekend. make sure you know address,tiny discreet sign showing name. wasn't sure at first if we had the right place!! location is wonderful.odd,there is no lobby! a small podium type desk , a couple of small couches/chairs. young ,very,very helpful staff. hey,realized you don't REALLY need a fancy lobby. i go to las vegas for that.ha ha.. we arrived in town early 11 a.m. and we got our room immediately. room was 485$/night. new fresh spotless,but the size of a very small cruise ship room,teeny bathroom with shower. perhaps with my husband i could have made do but two ladies shopping needn't more room. the closet was literally 2 feet wide. very litle drawer space. called down to front desk, asked for a larger room. immediately given another. but also paid 525$ per night. but was much better. small kitchenette/micro/refrig./sink. double bed. sofa/bed table/chairs. bath very tiny with only a shower and had a very odd sliding door that didn't completely close. the bath was exactly like a tiny cruise bathroom. cleaning/maid service very good. staff , great. didn't order any food. if you want a perfect location in ny, this is it. only took taxi to/from airport. walked everywhere.
A Great Stay
We booked last minute for a week long stay and we loved it. Room was bigger than usual for New York and as the hotel was new, was in great condition. Great TV and movies system. A lot of business people staying and an odd lobby set up, but all in all very good. Only thing that drove us crazy was the need for swipe cards in the lift to access your floors. Seriously central for 5th Ave, Rockefeller Centre, Radio City etc.
A little gem!
Stayed at the Rockefeller Center Hotel for my husbands 40th (between June 23 - June 28) so was a bit apprehensive about the hotel as it was fairly new and no reviews at the time of booking, however, I needn't of worried! We arrived quite late at night due to a horrendous shuttle journey from Newark Airport (took 2 hours!) but the staff were still friendly for checking in and were helpful.
Our room was on the 21st floor overlooking the Rockefeller Plaza so was a real bonus, the room itself isn't huge (but what is in New York) but the decor is cool (very like my own bedroom) and the bed and pillows were really comfy and for the first time in a long while actually slept on the first night. The room and bathroom were very clean but I did miss a bath though! There were chocolates in the room for our first night which was a nice touch.
There was a complimentary breakfast which made up for the fact that the hotel was only partially open at the time of opening - I was looking forward to eating at Johnny Utah's as well!
The location was absolutely fab - a very short walk to 5th Avenue and Central Park and Times Square/Macy's were all in walking distance too. It is very safe to walk about at night and the starbucks at Times Square is open 24hrs!
All in all I would definitely recommend this hotel and would love to return as it made our second trip to New York even more enjoyable so thank you all at Rockefeller Center Hotel!
TripAdvisor Reviews Manhattan Centre Hotel New York City
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