Rock Hotel Gibraltar

I have to come clean and say that Gibraltar really isn't our sort of place - we had to be there for 2 days but certainly wouldn't go back. I'm not sure if this explains why we had such a different impression of this hotel from most other reviewers but here goes. Service was poor from the moment we arrived - only one person at the front desk who was on the telephone and saw no need to cut short his call to check us in. Exactly the same thing later when we wanted to ask a question at reception except this time it was a different staff member on the phone! We went to sit in the lounge to order a light lunch but gave up after 15 mins as there was no sign of anyone serving (and the place stank of cigarettes). The room itself was very small and badly equipped, with the bathroom looking particularly dated. The bed and the pillows were both very hard. There was a small balcony overlooking the bay but this is basically a major ship repair and refuelling yard - not exactly a relaxing Mediterranean vista! We didn't dine in the restaurant (in fact we escaped to Spain for dinner!) but we did try the tapas through room service and were very disappointed with the quality. All in all not a good experience.

Beautiful hotel with exceptionally friendly and efficient service. The staff really go out of their way to help guests with any query, no matter how big or small - nothing is too much trouble. The rooms are modern and comfortable with beautiful views. The rest of the hotel's facilities are good too. This is definitely the kind of hotel you will fall in love with and want to return to time and again. Make sure you get a chance to visit the many interesting places around Gibraltar while you're there (that's if you can bear to tear yourself away from the "Rock Hotel!")

My daughter recently married in Gibraltar. Although the wedding took place in the Registry Office - a lovely, sensitive ceremony - we regret that we did not have this at The Rock Hotel where our party stayed. The gentle rhythm of the hotel combined with very efficient, friendly service and excellent food will calm the nerves of the most nervous bride and the most fraught bride's mother. The rooms were all of a high quality and the overall experience was such that many in our party intend return visits both to celebrate special occasions and simply to enjoy the atmosphere. I should add that the staff showed endless patience in advising us with local knowledge in the run-up to our visit and we cannot commend this hotel too highly.

We recently held our wedding lunch at the Rock Hotel. The staff were extremely courteous and pleasant - the service was very efficient and the food was excellent. Try the Assiette belle Vue as a

desert - you won't be disappointed.

We also stayed two nights in the hotel- our room

was very well equipped (even down to the rubber ducks in the bathroom) had a great view of the bay with the added bonus of a large balcony.

We are looking forward to a trip back to Gibraltar and would certainly stay at the Rock again.

Always courteous and attentive reception staff.

Comfortable rooms and great facilities. Excellent value for business and vacation trips.

IT WAS DIRTY THE FOOD WAS AWFUL

The Rock Hotel lives on its past THE ROOMS WERE DIRTY, the place was falling apart the sad thing is that the people there can not see what a dump it is

From the the Rock Hotel, you wake up to views of Africa from your generously sized terrace (even in a standard room). A short walk down the hill takes you to the downtown area and Casemaker Sqaure, where you can have a drink at a local cafe or pick up some duty-free. Going back up the hill at night is a longer walk, but still very scenic. The Rock Hotel is most certainly the nicest place to stay in Gibraltar and the people working there are genuinely nice. The hotel is decidedly British and takes you back to a time once forgot, but with the modern amenities that one would expect in a modern hotel. The monkey keyring and ducks in the tub are nice touches and make this a very memorable place to stay.

It may have been a great hotel once but its day has passed. Our carpet was faded, our drapes were off their hooks,and our pillowcases were too small for our dirty, torn pillows. Too make matters worse our mini bar contained left over food and medicine from the last occupant. We were given only one towel-very sloppy house keeping in a shabby environment. Expensive and a big disappointment. Avoid at all costs.

the taxi driver taking us from the airport to the rock hotel declared it was the best hotel in gibralta. it's location was stunning. below was the botanical gardens then the sea, above the top of the rock where the monkeys live. from our room we could see morocco quite clearly to the left and spain infront and to the right, and in between the vast array of ships and boats. these views could also be seen from the restaurant where a beautiful sunset could be enjoyed during the evening meal. the rooms themselves were okay but of dated decor.there were complimentary bathrobes, toiletries, sherry and brandy in small decanters next to the coffee making facilities, which included filter coffee and a cafetiere, free mints near the bed and the famous rubber ducks in the bathroom. all things to help you enjoy your stay. the staff were all friendly and very helpful, particularly the pool staff. the only improvement needed would be the removal of the bidet from the bathrooms to create more space and a redecoration to freshen up the rooms. we really enjoyed our relaxing stay!

a magnificent english colonial style hotel with a choice of dinner venues and an excellent leisure facility.