Riviera Hotel And Casino Las Vegas

Just got back after a 4 night 5 day stay at the Rivera. It was great. The room was fine - the only thing is that more light is needed in the rooms - a little dark for my preference. The staff was courteous. Overall great stay. We ate breakfast one day at the buffet there and it was good. Ate one day at Kady's - wouldn't really recommend that. My only true complaint was that I booked my stay there because it has a fitness center - but was never told that the fitness center costs extra!! $10 dollars a visit is outrageous!! The fitness center use should just go with the room. This was my second stay at the Rivera - the first was 10 years ago. I definatly plan on staying here again.

Stayed at Riviera from April 16th-20th, 2003. There was a competition that was going on at the same hotel, so made reservations for a NON-SMOKING room with King bed in January. When checking in, there were no non-smoking rooms available. Took a room with two full size beds, and when getting there the room was not made up (at 4:30pm, half an hour after check-in time). Talked with others in our group, and it seems that about 70% of the rooms were not ready at 4pm when they are supposed to be. It was the first time I've ever gone in a room that was not made up in my life.Went back to the front desk and told them it was completely unacceptable (the room was most definately smoking), and told them I wanted to "upgrade" to something non-smoking. (showing my credit card willingly at this point.). After about 20-30 minutes, they found a room that was about $50 per night more, and I took it. The room was nice, but the way we were treated upon checkin was downright something I will never forget. The fact that the rooms don't get made up in time is amazing for a hotel with 2000+ rooms. You would think the housekeeping staff would be able to handle the load (which on the days after we checked in, I noticed them sitting around a lot and talking with each other, not very attentive to making up the rooms quickly.)Lots of extra charges on the bills, be sure you are ready to pay high tax rates and "energy charge". In short, don't stay here unless you are ready for surprises.

My Husband and I stay at the Riviera for a week every year for the past 6 years, and have never had a problem. Checking in is fast and the staff is wonderful. One year I had left my reading glasses in the room and didn't realize until we where at the airport, I called the hotel they told me that they would send housekeeping up to the room to check, they mailed my glasses to me. I give the Riviera a A+++, wouldn't stay anywhere else.

I accidentally left my garment bag in my room when I checked out. After I arrived home I realized it was missing and immediately called Housekeeping. They had me call back 3 separate times to check back with them giving me the run around. I was finally transferred to Security. Security told me talk to Housekeeping! Housekeeping told me it was Housekeeping's policy NOT to remove bags from a room...but apparently they can allow someone to occupy an un-cleaned room with your bag still in it! I lost over $600 worth of clothing, shoes, etc. If you want an honest place to stay, don't expect to find it here. If Housekeeping doesn't steal your things, then apparently the next guest will be allowed to. Spend a few extra dollars a night at another more reputable hotel and keep your things from disappearing.

Not a bad place to stay...went on a package plan thru America West, during the first week of April....nice size room (North Tower)..pool was great although partly shady and the 40mph winds didn't help......very, very small bathroom..had to call each day to get the room made up...but, no big deal..water was shut off one afternoon for repairs, but no big deal as we were by the pool...check-in only took about 20 minutes and we were allowed in the room by noon, which we appreciated.....nice food court, although a short walk to the Sahara for their 5.99 lunch or 6.99 dinner was even better...plus, the Westward Ho is just across the street with their loose slots...avoid the Circus nearby unless you like a million little kids on the floor waiting for their gambling parents.....plus, the mall is just a short walk away, which allowed me 4 hours of playing slots, while my sweetie was shopping..had a great time at the Riveria.

Go to this hotel for cheap rooms on the strip. We went because it put us right across the street from Slots of Fun.The rooms were very old and unkept. The iron did not work and all the lights are very dim. However, it was the easiest room to get to that I've every stayed in on the trip. Took me less than 60 seconds from the casino to my room. Ask to stay in the north tower. Service was also quick when we asked for an iron and hair dryer. Dealers friendly enough.

What a waste of money this place is, We had a really bad confrontation with a person selling tickets in the casino entrance,the person threatened my wife and I ,and the casino nor the company that employed this person did anything to help us. After we sent a letter to the manager they offered us a upgrade at our next stay, this was one of the negative events that happened here, the room was absolutly filthy, is wasn't cleaned from the previous person, the toilet was never flushed and the room smelled AWFUL!,after they "cleaned it we found the sheets were not changed as they were, lets say, "soiled",crowded pool,although the waitress at the pool was very nice,she was the only thing that place has going for it. Do yourself a big favor and stay somewhere else.

For people being from a backwoods country, we just loved the treatment we recieved at the Riveria, we was treated like kings and wueens, an am going back there this time.

Forget booking a non-smoking room, when we

got there with our reservation in hand, they just

laughed and said we could have a smoking room

or nothing. btw. take something to read for the

30 minutes you'll stand in line waiting to check-in

on a Friday night.

This was my first time in LV, so had no idea what to expect in way of hotels. Heard good and bad about most of them. Picked Riviera with a vacation package, not the cheapest but not the most expensive. Check-in took about 25-30 minutes, most of it standing in line. Like most older LV hotels trying to compete, this one was sprawling due to expansion. It was a hike to the room. Room was clean. Big enough for a king bed, table, chairs, TV. Small bathroom, time to change the tile on the walls, otherwise clean. Lots of towels. Casino was big enough to get lost in, lots of slots. If you hit a big win, they didn't waste time paying you. Good cocktail service. Dealers were friendly and very tolerant of first time players like me, as long as you weren't at a high roller game. Buffet was OK, a little pricey for what you get. Maids should wait a minute after knocking before coming in the room. (Only happened once). If you use the phone, you will get charged, even with a calling card. Lots of surcharges on the bill, but that is at every hotel there. Check-out was OK, bellman was a good guy and made sure my shuttle service knew I was there. Want to check out other hotels just for the expierence, but would stay at the Riviera again with no problem.