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Historical Traveler Reviews Riverside Hotel Kendal
Very Nice Hotel
We found the hotel staff very friendly and willing to please. The hotel it self was very nice and our room was clean and comfortable, only downside was that the bed was very hard. The Dining area needed abit of tendering loving care, new decor required, and some seats needed to be replaced (wonky and broken). food was excellent. The leisure complex was excellent and kept very clean. Only downside to the hotel was the lack of parking near the hotel, otherwise we had super break.
Just stayed at the Riverside Hotel to celebrate wife's birthday - a big one but I'm not allowed to divulge which one. It was a great weekend, we really enjoyed the Christmas party night(won a bottle of wine). The pool was a real treat - immaculate. The staff were very helpful and polite - what a delightful change. The room had a superb view over the river and was very comfortable - everything we needed.
Breakfast was good.
OK - there were one or two things which I could 'nit-pick' - but overall a very good choice.
Good value for money
Booked the special offer of 2 nights DB&B advertised on their website. Booked it direct with hotel and receptionist was very helpful & even offered a room with 4 poster bed at no extra charge. Arrived on the Friday afternoon but room was not available, but this was not a problem. Had a look at hotel pool & gym. Pool was small but as expected. Hotel provide towels if needed. Given a room on 4th floor which was larger than expected and looked over the river. Decor in dark wood but in keeping with the hotel. You have to book a table for dinner, but you can reserve the time you want with no problems. Impressed with presentation of food on offer. You can pay extra for a steak if you want. Restaurant staff always very pleasant. Breakfast was also nice & not as previous reviews had said. It was self service and could find no faults with choice on offer. Hotel bar is been refurbished & the temporary bar was a bit small, but overall extremely nice weekend at a lovely hotel. Well Done the Riverside. Would definitely recommend.
What a let down
We phoned from Edinburgh to book this hotel as a stop off on way to Birmingham (6.5 hour journey). We booked and left credit card details on Friday and arrived about 8pm on Saturday night but couldn't find hotel so phoned for directions. We were told that we weren't booked in at all! There was no record of the booking - we were Mr and Mrs Invisible. My wife was so upset as this was a sorry end to a really great holiday in Scotland. We asked for any other recommendations and they recommended their sister hotel The Damson Dene near Windermere - who stopped serving food at 9pm on a Saturday night and were another 30 minutes away. What can we say except - get a reservation number.....
Great value..among other things!
After having read some recent reviews, we were beginning to doubt our choice of hotel for our one night stay on our way up to Scotland. But we were pleasantly surprised when we arrived on Easter Monday afternoon. Rooms were clean and large, plenty of hot water, view of the river fantastic, friendly staff, our dogs were welcome, and best of all, the price was fantastic. We felt very pleased with ourselves for having chosen this hotel after all. Bear in mind, we were just passing through, and had no great expectations, but still, our stay here was quite pleasant. Breakfast in the morning was just fine-no better or worse than any other B&B we've stayed in. (How can you mess up an egg?) The only possible drawback is the lack of sufficient parking-we found a space in the lot when we first arrived in the afternoon, but after a jaunt to a pub up the road to eat, we returned to find the parking lot full. Thankfully, we were allowed to park right outside the front door on the street so that ended up just fine. I hope this hotel is successful-they really did a good job.
Couldn't believe the previous reviews! Was this the same hotel?
Having stayed at the Riverside Hotel for one night on the way home to Edinburgh last summer, and having had a great time, my wife and I were heading down again this Easter, but having read the previous two reviews I was beginning to fear the worst. Had the place changed dramatically!
No way! Having spent Easter Sunday through to Tuesday, 29 March 2005, my wife and I once again enjoyed ourselves thoroughly.
Really friendly local female staff at reception, nothing too much trouble. Had a different room this time, but once again above-average size with well-designed bathroom giving lots of privacy. No problems with hot water or television - but we weren't in Kendal to watch tv! Yes, the decoration is dark wood, but this is in keeping with this listed building, which was I believe was an old tannery, and anyway is prevalent in this part of the country!
O.K. the breakfasts weren't the best I've tasted - my tip is to get down early when the food is freshly cooked - or stick to the fruit juices, cereals and grapefruit, etc, of which there is a plentiful supply. Or, better still, ask one of the friendly waitresses for a poached or boiled egg and have it prepared especially for you. The breakfast room is again bright and airy with great views across the river if you get a good window table!
Charming location at the side of the riverbank with with old stone bridge adjoining - I believe every room has a view across the river.
This hotel has one of the best, if not the best location in Kendal, just five to ten minutes walk into the centre of town, with plenty restaurants, pubs and shops nearby.
Overall, the cost for us was under £30 per person per night including breakfast, and all things considered, excellent value for money.
Dont expect too much!
Arrived midweek February for a two night break. Not too disappointed as we had read reviews before leaving home! Just an average hotel - staff very pleasant though. Breakfast really poor. OK if you are on a diet. Plonked in front of you (already on plate) first day. Buffet style second day, but arrived 9.00 & b/fast should have finished at 9.30. Two solitary sausages and three pieces of bacon awaited anyone coming down for the last half hour - supplies were not replenished. Quite a lot of 'part clean' crockery. Room OK; hotel boasted cable TV in all rooms but only channels 1-4 available. Upon enquiring, were informed that cable had been installed but none of the TV sets they had were capable of recieving it!! Oh, and the car park was virtually impossible to use - had been taken over by contractors working on leisure facilities nearby.
We arrived, 23 Dec 2004, there was no sign of Xmas happening at all except a tree still in its wrapper lying in the hallway. We tried to contact the hotel to announce our arrival the phones were out of action. They remained so, internally, for the length of our stay. No emergency contact number was posted at the desk until the last day of our stay after a very serious incident had occured, talk about closing the stable door! There is no night staff, the hotel was not secured at night.
Ther was no entertainment offered to our large group of elderly people except bingo and a Quiz. The food was good quality well cooked but the breakfast was served cold because of understaffing and no facility for hot plates. The staff were excellent and manfully tried to serve their clientel but were overwhelmed by their workload.
There is no residents' lounge, only a public bar with gaming machine and smoky atmosphere.
The bedrooms all overlook the river and are comfortable spacious and well appointed.
It is not suitable for group bookings who want to socialise and celebrate particular events i.e. Xmas and New year
The atmosphere is uncaring unwelcoming and Xmas did not happen at the Riverside Hotel, and this did not come cheap!!
Wonderful Location, shame about the facilities
Stayed at the Hotel over the August weekend. Was really looking forward to some time in the Leisure Facilities, and needed the room service due to having a 2 year old boy.
Boy, was I in for a shock. Leisure facilities being built, so currently non-existent.
Room Service menu non-existent, and when ordering you can only have a selection of what is being served in the restaurant. Restaurant closes at 9pm, so I am not too sure where that puts the 24 hour room service !!!!
Television channel choices less varied than most private residences.
Very noisy lift, need I go on....?
My wife and I have stayed at many hotels, and if this is all that Kendal has to offer, perhaps it is best to consider other locations.
A safe night with a normal hotel
Not a romantic lakeland hotel more like a nights sleep type place but it worked fine and everything "normal" for an English hotel, handy off street parking and in the center of Kendal made things easier, this is in the McDonalds chain of UK hotels but never stayed at any of these before, like a reasnoble cheaper US chain except the cost, room furniture very dark wood and a little depressing but one night was fine and the eastern europeans serving breakfast were pleasant even if they spoke no english, no sign of Basil Fawltyso a comfortable night without any surprises
TripAdvisor Reviews Riverside Hotel Kendal
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