The Ritz-Carlton New York, Central Park
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TravelPod Member ReviewsThe Ritz-Carlton New York, Central Park New York City
Loved this hotel
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Ritz-Carlton New York, Central Park New York City
Expected a little more
For a five star hotel I was a little disappointed in its appearance.
Being from the DC metro area, I am used to hotels with spectacular lobbies, something this hotel did not have. While the room was attractive and comfortable it lacked pizzaz! The bathroom however was impressive. Service was good and I found the staff polite and friendly.
One thing that I really found quite wonderful and unexpected was that Santa dropped off a present for my daughter after she turned in her Christmas letter at the front desk. That really was a very special and appreciated surprise. The stay was fine but I guess I was overhyped and expected more. The last five star I stayed at was the White Swan in Guanzhou, China -- now that blew my socks off!!!
Could do better....
I have stayed here on a number of occassions and had a comfortable and enjoyable stay. I have just returned after an 8 day stay, and I have to report that standards appear to have dropped.
The rooms are fine, if a little on the small side, the bathrooms are good, and generally the comfort and condition of the hotel is great. I had a room on the 22nd floor, and I am very sensative to niose at night, but I slept like a baby every night.
The problem is the service. Its hard to put your finger on it, as its attentive and reliable(ish), its just grown to be rather inpersonel. I was there 8 days, yet I was never recognised by any staff. The service is brisk to the point of rude at times, and if you dont drop out of a Rolls Royce under a mountain of Tiffany boxes, the doorman rarly notices you.
Its a shame, all the ingrediants for a great place, perfect location, good rooms, well maintained, nice ambiance, so please guys, just remember you have guests occassionaly staying in the rooms, and you are onto a winner!
Great and quiet place
Having stayed just before at the Mandarin in Miami and at little palm island, having enjoyed many nice places (Some Four seasons, some Palaces in Europe) i have to say i really loved this hotel for its "old world" atmosphere. We had a room with central park view and the room was gorgeous. Service above the top, with a few exceptions. Doormens tend to be a bit too talk-active and forget the first part of their function, but overall a great place to relax from the cities pace.
When I was a little girl, my dad and mom had to come to New York City at least once a month and we always stayed at the St. Moritz on the Park, in a beautiful suite overlooking Central Park.......Those were the days when mom could watch us from the hotel while we walked around the park always keeping within her watchful eye. I also remember the ice cream shop where we had chocolate malt drinks.I have not been back to NYC in over 30 years but would love to show this beautiful hotel to my husband, and share the excitement of such a beautiful place in the middle of the city. Perhaps stay here so many goooooooood memories.Sincerely, LJM, Rhode Island
It ain't what it used to be.
I have stayed at this hotel several times and have historically thought it was terrific. I just returned yesterday from a five night stay and was disappointed. Mildew in the shower, "odd brown" fingerprints in the toilet area, no ice tongs. Waited more than an hour for a pot of coffee. The service also was not that friendly. In the past, I was always greeted with a "welcome back" at the front desk, a similar note in my room with some sort of personal touch like chocolate almonds, and the staff aware of my comings and goings to Lincoln Center. The doormen stood by talking as guests went in and out of the building. The Ritz justifies its rates with the type of attention I have described. I am inclined to go back the Four Seasons....
We went to the Ritz for our 10th wedding anniversary and let me tell you it was absolutely amazing. My husband and I have been to some great hotels (ex...Grand Wailea..Maui) and the Ritz was as good as it gets. Now mind you, we aren't millionaires, but we wanted to treat ourselves and this was above and beyond our expectations. The service was amazing. We were brought to our room by a charming gentleman named Grant who turned out to be a fellow Brooklynite which we liked. And it was wonderful to see him throughout our stay. Anyway, the room was 17th floor park view and refreshing is the only way to describe it...bright, airy and beautifully decorated. And the view of the park was to die for. I was a little reluctant to spend the money on the view but let me tell you it was worth it. It was a lifetime experience. We ordered breakfast to the room and although expensive, $75.00, it was amazing. My husband and I felt so pampered. Well, all in all, an amazing place to stay at. Small, cozy and luxurious. Loved it. I would go back again in a heartbeat.
Thank you so much to the Ritz Carlton, Central Park. We went into the city for the night for business and came home the next day feeling rejuvinated. To be frank, we are big nobodies who happen to enjoy extreme comfort during travel. From the moment we walked in (walking near some well known individuals) it felt like we were royalty. A gentleman in the, I can't call it a lobby without doing the establishment disservice.... I'll call it the elegant entry, said hello to us by name. We have frequented other Ritz Carltons, never this one, we do not know this person, yet he knows who we are? After checking in we took care of business, then came back to the hotel and ordered in from the restaurant. It was like a dream. The chef created a perfect meal for our room, delivered in courses, and we went to bed happy. If you do not stay at this hotel, please try the restaurant. The following day I enjoyed the spa while my husband worked out. Anything negative? YES! I wish I could tell the time in the dark. There is an elegant clock on the bedside, it does not have glowing numbers. I am laughing while I write this. That is a problem? There is a clock in the bathroom, a DVD player, Dean and Deluca munchies... I suppose I could have asked the concierge to bring one up. Live and learn.We will return, many many times.
Spent alot of time researching hotels in NYC before deciding on this one. I have to say it didnt disappoint. I had booked a suite but was upgraded to a park view suite with incredible views of central park. It was very luxurious with two tv's, dvd player, cd system, wonderful marble bathroom and huge bed. The service was exemplary with nothing too much trouble. Will definitely return.
Wonderful European style hotel that seemed very intimate and luxurious. Superior personal service. Great location. Room was extremely comfortable and quiet with marble baths, silk walls, Frette linens, down comforters. Restaurant, Atelier, was just the best. Decor classic and never 'overdone'. Only concern was that our bath was cold (it was January and there was a window in there!).
St. Mortiz on the Park
Hotel is a 3 star but the location is 5 star mid way on central park south. View of Park is excellent on the upper floors (I stayed on 21). Hotel is next to Plaza Hotel and 5th Avenue. Need more info on hotel would like to stay there again.
TripAdvisor Reviews The Ritz-Carlton New York, Central Park New York City
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