The Ritz-Carlton, Berlin

Address: Potsdamer Platz 3, Berlin, 10785, Germany | 5 star hotel
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This 5 star hotel, located in the Tiergarten area of Berlin, is near Potsdam's Gardens, Potsdamer Platz, Filmhaus Berlin, and Spielbank Berlin.
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      Historical Traveler Reviews The Ritz-Carlton, Berlin

      Worth every cent!


      Stayed at The Ritz for the first weekend in July and LOVED IT! Centrally located. Some of the 'wall' remnants are within yards of hotel. Service was exceptional. The hotel bar and restaurants are top notch, with friendly, professional and above-and-beyond staff. We will be back!

      Five-star experience


      We stayed at the Ritz for four nights and enjoyed every night! The hotel is located on Potsdamer Platz... a former no-man's land during the days of the wall. Now it's the bustling center of the new Berlin.

      The lobby was as grand as you'd expect from an urban Ritz. Generous use of marble and brass with rich wooden accents. There is a tea lounge/seating area surrounding the lobby and the Curtain Club bar is off to one side. The front desk, door and bell staffs were all crisp and attentive, exactly the kind of service that you would expect.

      Our room on the ninth floor was spectacular! It had two superstuffed beds with a variety of pillows (you can even order a specialty pillow from the "pillow menu"). We had a view of the other buildings on the Beisheim Center and Leipziger Platz. There was a plate of fresh plums and a bottle of complimentary mineral water on the desk in the room when we checked in. The decor was warm yet luxurious with lots of wooden accents. Lighting, housekeeping and privacy requests were all controlled by neat touch-screen panels located in the foyer and in the nightstand drawer (one neat feature is a nightlight that lights up the floor surrounding the beds, so you can see at night without waking your partner).

      The bathroom was a suite onto itself, with marble flooring (they say it's heated, but I noticed no control for it nor any heat coming from it), double sink, separate toilet and shower compartment and a long, deep bathtub (there's also a bath butler available, who will draw any specialty bath from around 25-105 euro).

      Breakfast at the Desbrosses restaurant was 28 Euro, and the quality was okay, but not the best value. You could get a much better breakfast elsewhere in Berlin. We had drinks at the Curtain Club, which was a swank little evening bar located off of the lobby one night. At 14 euro, the drinks were a little pricy, but the bar made up for it with great ambience.

      The spa and fitness suite downstairs was outstanding. The swimming pool/jacuzzi looked like something out of a magazine, although the jacuzzi was on maintenance during much of our visit. There was complimentary chilled water and fresh fruit available downstairs as well.

      All in all, I'd have to say that this was one of my best hotel experiences of all times. If you have the opportunity to stay at RC Berlin, do it... you will not be dissapointed!

      Wow from start to finish


      Probably the best hotel that I have ever stayed in. Outrageous fitness facilities, extraordinary bedroom and the concierge was world-class. Oh - and the Brazil soccer team was staying there. If it's good enough for Ronaldo, it's good enough for me..

      Almost perfect...


      As noted, the beds were absolutely amazing. So good that it was easy to come home early and sleep. Potsdamer Platz is indeed rather sterile. I was there right before Christmas so there was a Christmas market outdoors, which livened up the area quite a bit. Found it to be in a good location if you are planning to spend much of your time in Mitte and the eastern part of Berlin. The S-Bahn is directly across from the hotel and the U-Bahn just steps away. The concierge was particularly helpful in tracking down a package that was having trouble clearing customs and making reservations. Not quite as up on the hippest places to eat, but it is the Ritz and probably sees more business travelers especially given its location. Despite these few issues, I would rate it excellent. By far the nicest Ritz Carlton property I have stayed at.



      I recently stayed at this hotel and all I can say it that it was perfect. ALL the staff were extremely courteous and friendly from the reception staff to the room attendants. The location is excellent with the Sony Centre (with its shops, restaurants and cinema) opposite and the Arcaden Shopping Mall a couple of minutes walk. An underground station is just metres away from the entrance and the Brandenburg Gate is about 10 minutes walk away. The rooms are beautifully furnished and large and the bathrooms are luxurious with a separate shower and toilet stalls. I would have no hesitation in recommending this hotel to anyone and ranks as one of the best that I have stayed in.

      Sumptuous beds but...


      Just came back from a week at the Ritz. Potsdamer Platz is centrally located and over the U2, a subway line that links to many places a tourist would want to visit. This location is also convenient for visits to the Gemaldegalerie, the Kunstgewerbe, the Philharmonic, and the Sony Center (which is a high-rise office complex with cinemas, etc.). However, it is otherwise in a sterile area of office buildings and away from the life of the main shopping areas and restaurants. For tourists, I would suggest staying either near the Gendarmenmarkt and Friedrichstrasse or off the K'damm. Much more charming and lively than the area around the Ritz. As they are still rebuilding around Potsdamer Platz, perhaps in ten or so years there may be more appealing buildings in this neighborhood, but as of this moment one feels like you are amidst the high-rises of any skyscraper city and not in Berlin.

      Best part of our stay was the bedding. Finest quality linens and phenomenal selection of down pillows on a sumptuous bed. Nightly wax shoeshines, but polish was sprayed on at weekends, when the shoeshine man was presumably off.

      I can't rate the Ritz "excellent" because of the following, but am hopeful that with time those things we can be changed will be:

      1. Lack of drawer space in bedroom. We had to live out of our suitcases for the week. Only two drawers were near floor in closet. Cabinet under TV taken up with food items.

      2. Bathroom poorly designed and treacherous. Shower in same cubicle as toilet and floor didn't drain water away adequately from space by toilet. Bi-fold glass doors to the shower/toilet cubicle didn't prevent water from seeping all over floor after shower. Toilet too high. Anyone under 5'3" won't be able to touch floor with their feet when seated. Loved separate bath tub, but be forewarned that its lip is very high and wide (even for some over six feet) and the grab bar is not on the side wall, but on the far wall, making it unusable for getting in and out of the tub.

      3. Staff was courteous, but concierge was untrained. Staff seemed too ready to provide information when not being fully grounded in the details. Not as familiar with Berlin as one would expect in ahotel of this caliber. On the same day, [a] I was told that a site was open when it was not; [b] that art galleries in a particular area would be open when they were not; [c] that the best early residential architecture in a section of the city was along a particular route circled by the concierge whereas the area turned out to be totally rebuilt in post-war blandness; and [d] that my seat at a show would have an unobstructed view, when it was obstructed (ticket price later refunded by hotel).

      4. Food in breakfast room, which is done up as a French bistro, was over-priced and unappetizing. After two days of greasy omelettes, we chose to eat at a nearby coffee shop.

      First Class all the way!!!


      The hotel is located on Potsdamer Platz. This is a great location - highly centralized for nightlife, restaurants, and public transportation. The room is very nice - modern, yet classy, and even heated bathroom floors! Aside from a few bad apples (gift shop staff), I cannot say enough about the overall service at the Ritz Carlton Berlin. From the chambermaid to the maintanence staff - courtesy is true priority. Concierge was very helpful with everything ranging from reservation arrangements to travel advice. Extras abound - daily water, weather reports, evening turn down services, fruits and other edibles, etc. A true first-class establishment! A return visit is in the works!

      Lovely hotel


      Had a quick overnight stay here this week. I can only comment on the room as I didn't eat there, but it was beautiful. RC has spent a lot of money on the rooms and communal areas, which have to be seen. The bathroom had 2 sinks, a separate bath and shower and - most impressively - an aromatic candle and matches, and a bath pillow. Suffice it so say that you can bathe well here! (You can even call the bath butler if you want an extra special bath with oils, cigars, rose petals etc!) The Potsdamer Platz location is walkable to most of the sights. If you can get a sensible rate here I highly recommend it - I paid E195.

      Perfect place to be


      I have heardt a lot about this hotel- and everything is true. The beds are wonderful, the bathroom is well appointed and one wishes to have one like that at home. The staff is very friendly and accompanying. The only disappointing feature is the spa: the pool, saunas and whirl pool are too small and get crowed real soon. Enjoy

      Suprb Hotel in a Great City


      Stayed at the Ritz-Carlton on their introductory rate of Euro 168 per night which is a steal. Although the hotel is only operating for a month, everything from Cocierge desk, Room Service, Restaurants worked fine. The Reception desk let me down once or twice as they did not find me in the telephone exchange three hours after I had checked in and on some other occasion a message was not forwarded for which they apologized in style I had lunch on the house while I waited formy room to be ready and the other time the offered free access to the marvellous spa area for a friend. The rooms are luxuriously appointed, fabulously comfortable beds, superb bath accessories. Helpful is the internet connection in every room, three telephones, one of the within reach of the toilet. Rooms are well sound-proofed and heated although you can open windows, the bathrooms have floor heating. Night lights are at your fingertips after you have found the touchscreen contacts in the drawer of your night stand. The Desbrosses restaurant serves French and German bistro fare cooked to perfection. The breakfast buffet is outstanding: 5 or six different breads, 4 different danish pastries, great selection of fruit, fish, seafood and cold meats as well as the usual hot dishes. Service is very helpful and goes out of its way to help you. Overall: a memorable experience with a hotel which strives to become the best in Berlin and throughout Germany.

      TripAdvisor Reviews The Ritz-Carlton, Berlin

      4.50 of 5 stars Outstanding

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