Riad El Mansour
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Historical Traveler Reviews Riad El Mansour Marrakech
(((( A Personal Piece of Heaven ))))
On visiting the website and reading reviews on Trip Advisor we knew we were in for a treat. However we weren't aware to what extent the staff would go to, to make our stay so beautiful. Arriving at the airport we were greeted by Mustapha who spoke good English and was more than helpful. After a short horse and carriage ride to the hotel we were greeted by Mo who spoke even better English and could not do enough for us. Seriously we thought "Oh maybe it's like this because we have just arrived". How wrong we were! The hotel was so elegant, the communal areas were immaculate, the food was perfect, all the staff were hospitable even to the point where the maids beavered around day & night then looked troubled if they couldn't turn the beds down. Bless them! I was really skeptical about local wine as we love red wine, but once we sampled a bottle of red recommended by Mo we never looked back. Our Valentine stay was made complete with rose petals, fresh flowers and champagne, plus the massage was to die for. Everything and we mean everything Oooooooozed class with a capital C. The rooms were tastefully decorated like something out of Elle and Homes and Gardens, leaving nothing to want for. A Riyad with all the luxuries, without losing its personal qualities. Robert and Steven have really carved a Niche here that is backed by a good team. Thanks to you all we love you all xx
Perfectly charming for rest & relaxation
Booked direct with the hotel via their website for a long weekend after reading the glowing reviews on Tripadvisor. Had to pay a night's deposit upfront (the rest on departure) but communication via email made this easy.
They didn't have our first choice of room so we took the one with two single beds that could be joined as a king size bed which turned out to be as good if not better. The riad has been beautifully restored with great looking furnishings and art all over the place.
The airport transfers (included in the price) saved a lot of hassle especially with a delay to our plane meaning we arrived at night.
The service was impeccable and instead of trying to shuffle in and out without being disturbed (as we would have in a big hotel) we were happy to stop and interact with the other guests and the staff as it is such a relaxed personal atmosphere.
The facilities were very good. We loved the roof terrace having chosen Marrakech for a bit of winter sun and enjoyed the great breakfast up there every morning. There are several attractive communal rooms (salons) that you can lounge, take snacks, drinks or even eat dinner in. We enjoyed a lovely dinner in one room all to ourselves complete with a wood fire to keep out the evening chill. On arrival we had been told to treat the place as a home not a hotel and it certainly felt that way. The hammam (steam room) was really good too and we had a great value bodyscrub and massage.
Location is good, we didn't have too many problems finding the place in the daytime. You just need to remember a few turns off a main street. It's in a more neighbourhood part of the medina and about 20 mins walk from the main square with the souks on the way.
The staff were superb and whilst it would obviously help to speak a bit of French in Marrakech our lack of language skills were not a problem in the riad. The Morrocan manager lived in the UK and the two owners are English and offered lots of useful advice.
El Mansour is a real find offering luxury combined with good value and we hope to return to in the near future. I would not hesitate to go back to Marrakech for a break again only this time for a bit longer!
Amazing find in midst of medina
Just returned from an amazing weekend in Marrakesh. This riad has only been open since October and I have no doubt will soon be difficult to find a room in once the word gets out.
The staff were incredibly helpful without being at all intrusive. Service was excellent. If you stay here you must eat here at least once as the food is so good, home-cooked traditional food which can be served where you want eg in your room , on the roof terrace.
Hamman recommended as well
Cool el mansour
At last a Guest House where you can actually feel at home rather than feel you're standing on ceremony, where nothing is too much trouble and the advice is always on the mark.
Gorgeous decor, relaxing hammam, great food and service....
Attention to detail
Recently returned from a fantastic weekend break at Riad el Mansour in Marrakech. Recently opened, the riad located in the heart of the city's Medina, is absolutely gorgeous. Beautifully designed, the three-storey building is centered around a delightful courtyard complete with a small heated pool. There is also a gym, hamman and a spacious roof terrace. Bedrooms are superb, each has its own colour scheme and is furnished with delightful Moroccan furniture and traditional antiques. Wooden bowls of fresh and dried fruits are laid out in each bedroom, along with freshly cut roses. Bathrooms are very comfortable, complete with plenty of fluffy white towels, bath robes and lots of lovely products such as jasmine body lotion and Morrocan rose soaps.
The attention to detail throughout the riad is exceptional, from the freshly squeezed orange juice served with breakfast on the roof terrace, to the stunning highly scented flower arrangements throughout the house. Wonderful antiquities can be found throughout the building, including a bronze sculpture once owned by Elton John. The staff are incredibly friendly and nothing is too much trouble. El Mansour's manager Mohammed is delightful. He arranged a fabulous masseur to vist us upon our arrival, booked restaurants and even sourced locally produced soaps and bath oils for us to return home with. On our first evening, he rustled up a great supper of homemade lamb burgers, breads, locally produced cheese and fruit, which he served with a good local chilled white wine on the candle lit roof terrace. Run by Robert and Stephan, both absolutely charming, this boutique style hotel is a beauty and has to be seen to be believed.
Oasis of Calm tucked away in the medina
Oasis of Calm hidden in the bustling streets of the Old Town
I have long wanted to visit Marrakech and I was not disappointed, it is probably one of the most exciting and different places I have visited and our stay at Road El Mansour made it a truly memorable experience.
Riad El Mansour is tucked away in the heart of the medina and is like stepping into an oasis of calm. The rooms are set around a central courtyard with a Jacuzzi that is lit by candle light in the evenings, with a wonderful chandelier and even a canopy that can be closed should it rain. The Riad is stunning, a clever mix of traditional Moroccan and modern with great attention to detail. The rooms are very comfortable and each has its own unique décor. Every comfort has been considered, from fluffy towels, mineral water to a very useful map of the city. On the roof there is a charming terrace with sun loungers and view over the city with glimpses of the Atlas Mountains, the perfect place to reflect on the days events with a chilled glass of wine. There is also a further lounge and a very lovely lounge / dinning room on the ground floor. It is a very different experience from staying in a large hotel, all the best bits in terms of comfort and service but much more personal and welcoming.
Nothing was too much trouble, Mohamed the manager is both charming and knowledgeable. He organised our dinner reservations and a guide for our tour of the city and gave us some lovely insights to Moroccan life. In fact all the staff are very friendly and helpful. We ate in the Riad the first night and the food was the best we tasted during our stay, we enjoyed it so much that we tracked back across the city on our final day so we could have lunch on the terrace.
We went with friends and that worked well but it would also be perfect for a romantic break. I love to travel and visit new places, but will make an exception for Marrakech and Riad El Mansour.
Loved the Riad
Our stay at Riad El Mansour was the most memorable short break we had in a long time.
It started well, being met at the airport by the Riad's driver, Mustapha, who spoke perfect English and was the perfect Gentleman! (I hasten to add that the pick up and drop off to and from the airport were included in the price of our stay)
We were then taken straight to the Riad. Mustapha carried all our luggage for us.
When we entered the Riad we were taken aback by the interior of Riad El Mansour, it was beautifully decorated and had a very relaxing feel.
It was a little daunting being a first time visitor coming to Marrakech, not knowing what to expect, but after we were greeted by the Managers, Mo and Abdess, who both spoke perfect English and were very charming, we were made to feel at home.
Our room, again, was beautifully decorated, and felt very luxurious. We were treated so well, it seems that everything was thought of and nothing was too much trouble.
That evening we didn't want to go out and eat, and we had a small dinner at the Riad along with a bottle of wine. Even though it was December, it was beautiful to sit on the terrace outside and still feel warm!
In the morning we decided to venture out, and Abdess gave us tips and also arranged for an English speaking guide to get us orientated and show us some of the tourist attractions.
We did feel slightly intimitated in the souks, bartering we learnt very quickly, was a must, and as the day drew on, we actually started to enjoy it!
Later in the day I had a full body massage at the Riad which was fantastic, and I floated back up to my room, so relaxed!
After getting ready, we went downstairs and had a couple of drinks before going out to a lovely restaurant that Mohammed had booked for us.
Upon our return after dinner, we were so surprised to find that our room had been refreshed and cleaned again. It looked quite different when we had left it earlier that evening. We have stayed at many 5 star hotels and can honestly say that the service we received at Riad El Mansour was far better and very personal, being treated as individuals and not just as a booking reference.
I would highly recommend a stay at the Riad and will be going back.
Top service and Top quality
I stayed for 4 days in Riad El Mansour after being messed about by another riad, I called them directly via email after seeing the reviews on trip advisor and my email was answered within minutes.
The manager then called me directly and was very professional.
We were met at the airport by the driver who spoke English and was extremely polite, he drove us directly to the riad and then helped us with all our luggage.
Upon entering Riad El Mansour we were amazed at the stunning decoration and attention to detail.
Mohammed the Manager was extremely helpful and booked us guides and recommended us restaurants to eat at, however to be honest, the best meal we ate was actually at the riad itself.
Our room was superb, we stayed in the suite, and it was well worth the extra few dollars.
In the suite, there was a welcome card with a gift bag. All so wonderful and thoughtful. The owners thought of every detail. We had complimentary water and fruits in our rooms and fresh flowers. It really was 5 star service.
The riad has wonderful works of art throughout, and all by local artists.
After we returned to our suite from a night out, we were so surprised to find our room had been virtually transformed after the maid had prepared the room for night service.
The sun terrace was beautiful with many flowers, and so peaceful, it was a haven. We also had lunch, again, superb.
I really could not fault the Riad, and we are returning next year for our 20th wedding anniversary.
Loved this tranquil palace
I stayed in this delightful riad with my daughter, and it is quite possibly one of the nicest places we have ever visited (and we travel allover the world)
The attention to detail in the finishes of the rooms and common areas are second to none, quite exquisite. On enterring the riad, you feel as if you have been transported to a tranquil palace, and the little details on the walls etc make you realize you are staying in a truly special place.
The owners, Robert and Stephen, are always on hand to offer all sorts of useful advice, and the service is fabulously discreet. As for the food.........out of this world!
Simply a 'must visit'!!
Luxury to Die For
The Riad El Mansour is perhaps the most beautiful hotels we have ever visited. It is located in the heart of the the old town within easy walking distance of all of Marrakech's attractions and fabulous restaurants.
The management's aim (which they more than accomplish) is to make every visitor feel like a house guest in a traditional Moroccan house. The attentive staff can arrange everything from the best of food and drink to shopping trips, beauty treatments, sightseeing and restaurant bookings.
The hotel combines the best of traditional Moroccan architecture with modern luxuxury. Built around an original Moroccan courtyard with a central pool with spectular waterfalls, the hotel's seven bedrooms are indivudally designed with the best of local design and the highest levels of western luxury
The staff are incredibly helpful, friendly and welcoming. An amazing nighttime welcome was arranged for us with the hotel bedecked in candles and flower petals. A wonderful fresh reakfast is served every morning on the hotel's rooftop terrace and full service is available all day for sun lovers wishing to spend the day there. Dinner with freshly made local dishes featuring the best of ingredients and some astonishing fresh, light and occasionaly spicy cooking can be arranged on request either under the stars on the terrace or in the sumptous dining room.
The hotel has as modern gym, a haman (steam room) and can provide a full range of massages and beauty treatments. The hotel's driver (who also looks after airport pick up for all guests) can be booked for day trips to the Atlas mountains and other out of town trips at a reasonable cost.
The hotel is perfect for travellers wishing to see the "real Morocco" and really is a must for anyone visiting Marrakech.
TripAdvisor Reviews Riad El Mansour Marrakech
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