Riad Dar Dialkoum
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How has this hotel rated in the past?
Historical Traveler Reviews Riad Dar Dialkoum Marrakech
Le paradis sur terre par Vivi Belgique
nous avons séjourné 4 nuits/5 jours au Dar Dialkoum et je n'ai que des compliments à émettre à l'égard de ce riad, de son personnel et de ses propriétaires, gentillesse , service impeccable, écoute et attention ont été le quotidien de notre séjour, tout cela dans un cadre magnifique,nous nous sommes sentis comme des rois. Nous ne pouvons que récommander ce riad.
Nothing But Trouble
We booked this riad after reading some online reviews and visiting their website.
Had a few problems booking it which was frustrating but got there eventually...or so I thought!!!
With only a few weeks to go have just received an email cancelling our reservation due to "insurance responsibility problems."
Everywhere else is now fully booked or extremely expensive and its left the 5 of us stranded, literally.
Have never experienced this kind of hassle from any form of accomodation, ever.
Might be a nice place to stay but will never know.
I'd avoid, its been real pain.
Authentic Riad, great value
Dar Dialkoum is a real oasis inside Marrakesh - giving you everything you hope for from a Riad. its great value and feels very authentic. The building and rooms are very well decorated in traditonal style. The only minor complaint is that the beds are real hard - probably the norm for these parts.
Its peaceful at night as its not near any roads. its location at the northern edge of the medina means you will take around 20 minutes by foot to get to the main square. Its quite a challenge to find and I could take half a page to explain it precisely ! but have no fear local boys will only too quickly offer to help you - keep some change ready!
The taxi from the airport (now charging 150 dirham) should drop you off inside the medina wall half way betwee the Bar Doukkala gate and the Bab Moussoufa gate. You then have a relatively short walk down some side streets (150m). You really feel you are mixing with
the locals in this area.
You will find Bernard and Mohammed very attentive and approachable. Breakfasts are a dream and you can get a evening meal (around 20 euros each) there if you pre-order - its quiet atomospheric in the garden. Never summoned up courage to try the plunge pool, but it did look inviting.
Perfect stay in this authentic Riad
We (2 couples) just came back from Marrakech where we stayed 4 nights at the Riad Dar Dialkoum. Our stay in this Riad was fantastic, starting from the hospitality of Jean-Bernard and Mohammed, the fabulous cooking of Kadiayah, the excellent rooms we have had (Yasmina and Leila)and last but not least the cleaness of all the facilities. This Riad is the best place to stay in Marrakech because it is inside the medina and his proximity to the square Jemaa el Fna(about 20 min. walking). But the most important point is, that it is a authentic Riad, only 4 rooms magically decorated, so when you are coming back from the stressing medina you feel like in an oasis. In the morning we had breakfast on the terrace with a great variety of juices, tipical moroccan pastries, eggs, fresh fruit and yoghurts - all equally as delicious.
Jean-Bernard the owner of the Riad showed us a video how was the Riad before he renovated it, and it is unbelievable. On balance we didn´t found any negative point and the price-performance ratio is excellent. Don't miss to stay at this Riad when you are coming to Marrakech.
Gorgeous place to stay
Having read the most recent review on this site (the only negative one) it was with some trepidation that we set off for Marrakech. Admittedly, on arrival, the streets leading to the riad are slightly intimidating but as soon as you reach the big wooden door and step inside, all thoughts of the poverty outside are forgotten. In any case once you have walked those roads a few times you realise that there is absolutely no danger or hostility from the people there.
We stayed in Leila, which is a lovely comfortable room with a great shower. Despite being in the middle of a heat-wave (38 degrees) it was cool and airy. Breakfasts were delicious and varied - bread, pastries, pancakes, yoghurt and freshly squeezed orange juice. Mohammed was a gracious host, helpful when required but not intrusive. He also kindly walked us to and from restaurants in the evening so that we didn't get lost. All in all we had a fabulous time and I would recommend this place to everyone I know. However, if you are the sort of person who likes to stay in large impersonal hotels I wouldn't recommend it.
Do Not Book This Hotel
We booked this hotel through Expedia for a stay of one week beginning April 4, 2006, with the understanding from Expedia website that there the hotel allows cancellation "free three day before arrival". The hotel also requires a deposit. The reservation was cancelled on Expedia on March 14, thus 21 days prior to arrival. My AMEX card has now been charged three times (deposit, booking fee, and full room charge) by a company called Maroc Selection Paris. I am having AMEX try to resolve and get me the appropriate refunds. Do not book with this hotel and do not use Expedia, who refuses to get involved.
Beware, this place is not for all !!
Upon our recent visit to Marrakesh we looked at various hotels in the are and came across the Riad Dar Dialkoum. The trip was to last 5 nigths 6 days and so we booked the Riad Dar Dialkoum through Maroc-Selection (a popular website through which many people book the Riads). We paid a partial deposit on the website and were told to pay the balance at the hotel --- NOTE that the Riad Dar Dialkoum in particular WILL NOT take CREDIT CARDS, although they did say they have applied for the service, so be prepared to pay in Cash. There are many ATMs in the city center which can dispense cash. We also paid the extra £10 for the airport transfer service - this was worth it's weight in gold. Believe me, if you have never been to Marrakesh and are going for the first time do not even bother with the local taxis, you really struggle to find the place as it's tucked away in the allies of the Medina. Although it will only cost you about 100 Dirhams (£6.50) by local taxi you are must better off paying the £10 and not having the headache of finding the place on your own.
The hotel is actually situated in the Bab Doukalla district, but it's NOT off Rue Bab Doukalla, going north on the main road, it's actually the second street on the right AFTER Bab Doukalla. You might want to make a note of this this in case you want to take a taxi back to the hotel. Directions are you go down this street, take the 2nd right onto Rue Bab Nakala then the second left and Riad Dar Dialkoum is at the end of that street on the cornor jsut after you turn right.
Note that the Riad does not work like a normal hotel, it's basically a house with a few rooms facing a courtyard with a shared space for the TV. It also got a common dining area and a terrace. Note that you are NOT given a key the front the door, there is a doorbell that you have to ring to get into the place, although we did not have any problems with someone being there to let us in.
The Riad is owned by a Frenchman (Bernard) who is nice enough guy, but his English is not that great although you can get by. He has a helper whose name is Mohammad who is also a really helpful chap, Mohamaads English is actually a bit better than Bernards. Both are very helpful in catering to your needs both within the Riad and as a concierge.
The room we had at the Riad was on the ground floor just next to the Kitchen, and although functional there were several issues. Firstly the rooms do not get cleaned everyday. Although they come in to make the bed, they did NOT clean the shower, toilet and sinks. In fact on the third day when we confirmed our suspictions and pointed it out to Mohammed, he came in with some paper towels and cleaned it himself. My wife and I were grossed out on several occasions as there is nothing more than coming home after a hard day to an uncleaned toilet. Moreover the rug/carpet on the floor does not get vaacumed and in general rubbish such as emtpty water bottles were not removed from the room. It's a bit annoying to come home and still find bits and bobs on the rug when your walking around barefoot.
The second problem with the toilet is the shower, get ready for varied water pressure and temperature. The temperature fluctuates from really hot to cold and if someone is using the sink then the water pressure will decrease and the temperature will go cold on the shower. Also on one of the days we came back to the hotel around 11am and found that the water had been completely divereted to towards the cleaning of the hotel so when we had to ask Mohamaad to divert water back to our room to allow us to flush the toilet & use sink!
Breakfast consists everyday of a few differnt kinds of breads, jams, butter, Orange Juice, yoghurt & Coffee. Whilst its fine for 2-3 days it gets old very quickly.
The crux of the room is that there is a climate control unit in the room, but beware that if you travel in the rainy season there that the room gets EXTREMELY DAMP (as it's not in a fully enclosed space ). The dampness ended up making both me and my wife ill on the last two days.
The Final Verdict - if your staying there for 1-2 nights it's probably bearable, but if your staying here any longer I recommend going to one of the normal hotels in the Ville Nouvo (new city) on the outskirts. On our final night we ended up moving out of the Riad Dar Dialkoum and moving to the Royal Mirage Oasis (former Sheraton).
A fabulous Riad!!
We stayed at Dar Dialkoum in early December 2005 for three nights and we had an amazing stay. The riad is truly a peaceful haven from the busy streets of the medina. The entire riad and particularly the rooms are beautiful decorated with traditional Moroccan furniture and artwork with a modern flavour. We actually stayed in three rooms (due to a reservation mistake on our part) during our stay and all three were excellent (Leila, Soraya, and Yasmina). Bernard and Mohammed went above and beyond in terms of making our stay a memorable one. They ensured that every aspect of our stay was to our liking and were very accomodating. Dinner at the riad was excellent and well worth 20 euros -- one of the top two meals we had in Morocco. We would highly recommend this riad and we will definitely return!!
A real find
This place is a pain to find but once you are there you feel as if you have steeped into a film set. From the charming courtyard with a petal filled pool to the huge terrace with amazing views across the city this place oozes atmosphere. The owner (Bernard) is lovely and although his English is not fluent we muddled our way through. We stayed in the Soraya suite which was magnificent - the most comfortable bed ever and full of lovely finishing touches. We had breakfast on the terrace every morning and had a great variety of juices, smoothies, bread, eggs, fresh fruit and yoghurts - all equally as delicious.
The Riad was perfect for what we were looking for - an oasis to retreat to where we could relax undisturbed. Marrakech is completely crazy so having somewhere so tranquil to stay gives you the best of both worlds. Comes highly recommended and great value for money! The only negative was the slightly temperamental hot water but in a strange way it adds to the charm of the place - can't wait to come back!
Peace and Calm in the Medina
We have just stayed at the Riad Dar Dialkoum in Marrakech. It is situated in the Medina of the old city and close to everything - souks, markets, Jemma El-Fna and major monuments. As you can imagine all of these can be crazy and the Riad is like an oasis of calm inside this incredible city´s walls. The best is there are only 4 rooms and the service is so personal. It is managed by Mr Mohammed who ensured every part of stay was taken care of and even though we spoke little French and he spoke little English he managed without any difficulty to make sure no-one ripped us off or charged too much. Breakfast every morning is in the courtyard of the Riad and it was here we got to talk to the other house guests and find out what there were up to for the day (they were French too but spoke excellent English). Other highlights included the incredible Moroccan home cooked meals by Kadiayah and joining in with the other house guests in an impromptu lesson on how to cook a tajine. Excellent and cant wait to come back.