Residence Inn Washington, DC/Capitol
How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews Residence Inn Washington, DC/Capitol Washington DC
Pros and cons to our stay!
We were in Washington D.C. for a graduation at Georgetown and stayed at this hotel.
- The hotel is nice and new which is great. The rooms are spacious and we were even able to fit a rollaway bed comfortably in our room.
- The complementary HOT breakfast was wonderful. Our whole family enjoyed this. It was the best free breakfast I have had on vacation.
- It was really nice to have a kitchen in the room. They even supplied free popcorn!
- The hotel is by 2 working train tracks so bring your earplugs if you are afraid of the noise. We were on the 7th floor, so the noise was a bit muffled, but you could still hear the trains every night.
- The parking lot is not made for large SUVs. It's a tight fit. We were driving an Excursion.
- The area is pretty dead at night, so it might be best to have dinner and then return to the hotel.
New hotel needs improving
Our family of six (4 adults and 2 children) stayed here during the Cherry Blossom Festival in a two bedroom unit. Location was fabulous. Hotel experience was negative. Livingroom/kitchen area was large, but bedrooms rather cramped. Our printed reservation said check-in was 3:00 p.m. which is the time we arrived. We were told by the front desk the policy had been changed that week. Even though the room was ready, they wouldn't allow us to check in until 4:00 p.m. We had to wait in the lobby for an hour. I had called the hotel the day before to confirm the reservation and no one bothered to tell me of the change. There was no supervisor around. Later when we were able to complain to a supervisor, he acted like he couldn't understand the problem. He finally placated us by adding a few Marriott points to our account. Breakfast was a nightmare. No tables, empty food trays, and no silverware for a good 15 minutes. Everyone was complaining. Again, no one was managing the area. The workers seemed overwhelmed. One of our bedrooms had no TV remote, so while looking for it behind the dresser and under the bed, we found a very expired TV Guide and lots of candy wrappers. There was garbage under the livingroom desk. The desk itself was broken on the side with big shards of wood sticking out. There was no blanket for the livingroom sofa sleeper where the children slept. We took a list of these things and other problems down to the front desk. They were none too happy to see us, but did send someone to our room to correct some of the problems. When we go on vacation, we don't appreciate a hotel hassle.
Great neighborhood by day, not by night
Our family of four with two grade-school kids stayed here for four nights mid-month. This brand-new hotel gets kudos for cleanliness, friendliness, safety, and convenience--under its own roof, anyway. Coming from NYC, I am used to being in a city where anything you could ever want/need is at your fingertips at any hour of the day or night. I am also used to walking long distances, and to public transportation and taking cabs. Families who are not accustomed to these things will already have a problem with this DC locale. During the day, we loved the easy walk to the mall and major sights and museums. But this is not a neighborhood where you'd want to find yourself after business hours. Not because it's dangerous, but because it's just...vacant. Granted, the hotel's suites have fully stocked kitchens, but I am not a person who wants to send out for groceries and cook dinner on my vacation. There are NO restaurants in easy walking distance, especially after a day of sightseeing. The hotel does serve a complimentary dinner M-T-W nights, which we could have opted for the first night we arrived (a Wednesday), but after a long day we really wanted sit-down service, a menu selection, and a glass of wine. We took the metro or a cab to different neighborhoods every night, which was fine, but by the last night, on the heels of unexpected tragic news we got from home, all we wanted was to mindlessly feed the kids and get to bed. The only way to do this was to get a takeout menu from the lobby, order takeout, and eat in the room. Construction sites around the neighborhood seem to indicate changes in the near future--I only hope they're building some restaurants, drug and convenience stores, delis, cafes. To conclude on an "up" note, our spacious, comfortable top floor room had a fabulous view of the Capitol, and we didn't hear a thing (train noise, street sounds, etc). Would we stay again? Definitely. But probably for a shorter duration, and next time, we'll be prepared for nightly ventures out to far-flung restaurants.
Fabulous location but work ahead
Great location just a block from Metro and two blocks from the Mall,. Hotel needs to crackdown on the families who smuggle extra kids into the property as it clearly is overwhelming the ability of the hard working staff to keep up. We saw mountains of sleeping bags being trucked in on the elevator from the parking garage and those kids all went for free breakfast in the morning...the result no tables for the other paying rooms, no food, no cutlery to even eat with if you got food, no bagels, no kids cereals, no juice and coffee machines broken from over use. This was over four days staying there. The pool had to be closed because too many kids had been using it...30 at at time and the chemicals were way out of wack.
Otherwise this is a perfect place to stay to see the town and the rooms are perfect in every respect. Roomy and beautiful. Yes the trains are noisy at night but you're so tired from sightseeing, they pass quickly. The parking garage is very difficult to squeeze into...very! The staff deserves kudos for managing what clearly is an over burdened building....managment needs to step in a little and then this place rises to certain three and a half star hotel.
Bring your earplugs -- you'll be next to train tracks!
The location of this hotel cannot be beat -- one block from the metro, two blocks from the mall -- as long as you own and bring a pair of earplugs. It's right on the train tracks, and the trains -- both freight and passenger -- continue all night and day!! The rooms are nice, and if you get a corner suite, generously sized. The kitchens are well appointed with stoves, full-sized fridges with ice maker, and the bathrooms have ironing boards, hair dryers, and a great shower head. Unfortately, it is loud at this property, it's a little difficult to drive to, parking is $25/day, and the breakfast food runs out and there's no place to sit and eat. Generally Residence Inn is a great stay, and if you can get a deal at this particular location, ask for a street-side room. Also, the views are of construction and rocks or the train tracks.
Wonderful location made for a stress-free vacation.
We spent two weekend nights at the Residence Inn during the Cherry Blossom Festival with our daughter and two of her friends, and were lucky to find a parking space on the street opposite the hotel, so our parking was free! Due to the excellent location of this hotel (about 5 short blocks from the Mall and 1 block from the Metro) we did not need to move our car all weekend. The hotel staff was very friendly, the rooms were immaculate and we appreciated the buffet breakfast, which enabled us to hit the ground running each morning. Dining tables are at a premium, so we took our breakfast trays to our rooms to eat - not a big deal. The girls were a little disappointed with the size of the swimming pool, but agreed that the temperature was just right. I would not consider staying anyplace else to see the Mall museums and monuments, especially for a short stay - this location makes the visit so easy.
Residence Inn- A great find for a family- loved the perks
The Residence Inn-Capitol, opened Jan. '05 was a great lodging option for my family of 5. A separate bedroom with 2 queens and a pullout sofa fit the bill perfectly without paying the price for 2 rooms. The room had a full kitchenette, but we didn't really use it except to store the snacks that the hotel brought in from the grocery store for us (no charge), because the hot breakfast buffet and buffet dinners(during the week) were included. The kids (and adults) truly enjoyed the warm cookies that were available at the front desk throughout the day. The pool and hot tub were fine and the fitness center was an added perk. The lobby had 2 free internet computers and there were even books on the shelves that you could borrow during your stay.
Be sure to ask for the weekend rate, if applicable, you can save yourself some dough, but they don't automatically give you that rate.
The only downside was the "south of the mall" location, for lack of night-time activity, but the Metro was just a block away so you could get anywhere you wanted. Wish I took some pictures so you could see the above average guest room and lobby style. Check it out!
Terrific Location for Mall visitors
The Marriott Residence Inn Capitol Hill is a remarkable location for visitors to the national mall in DC. A mere three blocks away from the mall, visitors will enjoy the convenience of major attractions just a short distance away.
The hotel rooms are clean and spacious, and including kitchenettes--virtually unheard of among DC hotels. The hotel offers hot breakfast (included in our rates) and hot dinners (for an additional cost) on weekdays. Being so close to the mall does have some downsides however; things quiet down considerably in the evenings, and one will have to take a cab to get to a wider selection of restaurants. The hotel is comfortingly secure, in that guests must have an electronic key to have access beyond the lobby floor.
Great Place but needs a little attention to details
We really enjoyed our stay! Wonderful location (some sites state 5 blocks to metro, but it is only one very short block). Staff were excellant, housekeeping was wonderful.
Parking is horrible. $25 to park. Entance in and out of parking is not made for large suv's and only one car at a time. Our key to open parking gate never worked but staff always cheerful and opened quickly. Our car was hit in the deck and while damage was minor, it was very disconcerning. Staff immediatly showed us the "not responsible for accident" part of room sale. We were not expecting anything to be done, however if the deck was better designed, this would not have happened. We paid for deck parking so our car would be safe!
Breakfast during the week was fantastic! They even offered an evening meal M-W, and an ice cream sunday on TH night. Sunday breakfast was horrible. We went down to eat about 9:30 and they were out of jelly, syurp, butter; things they should have has plenty of since breakfast is an ongoing thing. We could understand being out of sausage and the waterdowned oatmeal, but not jelly or non-decaf coffee. We felt like they had met their prescribed amount and would not go back and get more coffee to make!
The hotel does not do a good job explaining the property. Our last day there we found out they had an indoor pool and heath room area. The information book in our room was filled with about 3 "xeroxed" copies of pages with some information. As it appeared to be alphabetica once we put it together, we realized several pages were missing. There is basically no information what so-ever.
But the best thing about the hotel is the comfort! It could not have been better. We had a special rate of $130 a night and with tax and parking it came to about $180 and that was very good. The area is quiet (across from the NASA office buildings) and it is easy to get anywhere in DC from here.
We will try to book here again, reconsider bring an automobile and get up earlier for breakfast on Sunday! An almost perfect stay.
A work in progress....
I recently used Marriott Rewards points to take my family to DC for the weekend. This property is basically brand new - which is both the good and bad news. The good first: this place is tastefully decorated in a better-than-generic-Marriott contemporary style and located one block from the Metro and about four blocks from the Mall and Smithsonian museums. The bad news: the front desk staff seemed to be winging it and used my family as a training exercise. When I tried to gain entry to the underground parking before check-in, we were rudely treated like home invaders. This rebuff required a stunt-driving reverse exit with about 1 inch clearance on each side of the car. Once inside and checked-in, the $25 daily fee was described -- but the staff did not enter us into the system. So our second shot at the parking chute required us to beg and plead - even though we had just checked in about 2 minutes earlier ! Breakfast on Saturday morning was fine, but Sunday was a madhouse free-for-all. Staff were overwhelmed, all tables taken, no clean plates or silverware, etc. Upon final checkout, my bill came with full price charged to AMEX -- even though I used Marriott Rewards point to purchase. Bottom line: very good location and decent decor, but don't expect any level of sophisticated service.
TripAdvisor Reviews Residence Inn Washington, DC/Capitol Washington DC
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