Awesome Hotel!

My family stayed at the Residence Inn Alamo Plaza this past week and had a wonderful experience. The hotel was recently built and very clean. The suites are awesome--full kitchen with fridge, microwave, stove, dishwasher; separate bedroom with full closet and bathroom. The staff was EXTREMELY nice and friendly and the housekeeping even washes your dishes for you when they clean the room. The kitchen has everything you could possibly need from dishes to silverware to dishwashing detergent. They also have people on staff who will buy your groceries for no additional charge if you leave a list at the front desk by 9 am. There is a full buffet style breakfast in the morning with everything from cold cereal and oatmeal to sausage and eggs to making your own waffles. We have two children age 2 years and 10 months, and this hotel was perfect for them. It is very "kid-friendly" with an animal safari theme--each floor has a different stuffed animal in a little cage. Our daughter Annie loved seeing all the different animals. The waitresses in the morning also passed out animal stickers. If you have a two year old, you will know how exciting a little sticker can be! They also have new pack-and-plays (cribs) that you can use for no additional charge. The pool is pretty small but it was never that crowded so it wasn't a problem for us. There is also a hot tub next to the pool. There are three laundry rooms with washers and dryers (cost is .75). There is detergent and bounce in the laundry room that you can buy if you don't want to bring your own (cost is also .75). The hotel is only a few blocks from the Alamo and Rivercenter Mall. There is also a trolley stop nearby where you can catch a trolley to just about anywhere downtown. It is in a GREAT location. We were able to walk everywhere we wanted to go and rode the trolley a few times. We did drive to Seaworld and it only took us 15 to 20 minutes. Also, on Monday through Thursday the hotel has a hospitality hour from 5 to 7 where they serve appetizers and wine and beer. We paid $90 a night for the one bedroom suite b/c my husband is a doctor at the Veterans Hospital in Little Rock and we get a government rate. Parking in their garage is $10 a day. I don't think there is a better deal out there for a suite room with a kitchen this close to the Riverwalk area. Especially when you include the buffet breakfast. I would highly recommend this hotel--especially for families. Oh, and if you have a pet who will be traveling with you, they are allowed. There are also two bedroom suites if you have a bigger family. You really can't go wrong if you choose the Residence Inn Alamo Plaza!

I would stay again

We stayed Memorial weekend, 2005 for 3 nights. Our group was 2 adults and 2 young children. We reserved and paid for a 1 bedroom but ended up in a studio because I erroneously booked a smoking room. My fault, but I would have loved to have been in a 1 bedroom.

The room was large comfortable and quiet! Well equipped.

The staff was GREAT! Very friendly, expedient and helpful. They know what they are doing! The maid brought a crib for us and set it up.

The location was very good, close to the Riverwalk, Alamo, bus stops and restaurants. Don't get a car, you will have to pay to park and you don't need it.

The breakfast was good, a lot of variety. My 3 yr old loved the waffles. We ate in the lobby next to the pool but many guests brought breakfast to their room.

Convenient location and great service

This hotel is literally one block to the Alamo and 2 blocks to the Riverwalk. Great family stay due to the kitchen and living room. The staff at this hotel were all excellent. The front desk was always available for suggestions on restaurants and tourist locations. It is located by a bar, but it didn't interrupt our sleep at all. The location is immediately off of I35 and very easily accessed. The breakfast buffet had great variety and stocked well. The value is just great at this hotel. The beds were comfortable but not luxurious. The pool is small, but adequate for small children. The hotel was incredibly clean. Just great service!!! Would stay again.

The Basics plus Friendly Service

I stayed here with a friend during a very busy convention. We were pleased with the Marriott Residence Inn. First, the service was VERY friendly. I was greeted daily in the halls and elevator by housekeepers. George, the night bellman was especially kind along with the front desk staff.

The front desk reccomended Boudros restaurant for excellent steak.

Totally worth it. Also you should try their pink cactus margarita and the quacamole that they prepare at your table!!! YUM! The best on the Riverwalk!

Our room wasn't a double, so it was kind of crowded for 2. It was a drag sleeping on the convertible sofa. The pool is teeny tiny and the hot tub is miniature. Also-- if you want room service -- there is none! The hotel is in a good location, and very close to the Alamo. It is less convenient if you are walking back and forth to the convention center and mall areas, but it is good exercise!

HOWEVER, they have a terrific free happy hour and a daily free breakfast that made up for the lack of room service.

I would stay here again. It is less romantic than the Riverwalk hotels, but it is the BASICS plus FRIENDLY SERVICE.

Great Stay at the Residence Inn

My boyfriend and I just returned from a wonderful trip to San Antonio. We stayed at the Residence Inn Downtown/Alamo Plaza. Overall the hotel was great and we were very pleased.

The positives are that the suites have full kitchens in them, a relatively comfortable bed (although for a queen it was quite small) lots of water pressure in the shower and it was VERY clean. The staff was very helpful and friendly. Whenever I called the front desk and needed something, they were at our door within 5 minutes! Although the hotel was not on the Riverwalk, it was only about a 5-10 minute walk max. It was literally a block from the Alamo, so it was very convenient. The breakfast was quite good for a buffet. It was mostly the same every day, but it was good food. Check in and check out was quick and painless (except for one detail which I will describe below.)

There really aren't any negatives about this hotel, I would prefer to call them things I hope the hotel can improve on someday. And some things are outside of the hotel's control, such as the noisy trains that seem to run all night and day. Even with the window closed, we could still hear the trains. It took some time to get used to and I don't think I slept through the night once while we were there because the trains were so loud. Other than that, it was only loud on Friday night because there is a very popular gay bar right next to the hotel. At 3am, it was like a party outside. But other than that, we didn't have any problems with the noise. Another thing that bothered me is that the hotel didn't have a common computer with internet access to use. They did have a laptop hookup in the room, but I don't have a laptop, yet I still needed to use the internet but wasn't able to.

Another downfall was the pool. It was tiny and surrounded by cement walls. I took one look at it and decided that we were not going to be spending time laying beside it. The surrounding cement walls were so high that the pool was in constant shade all day long.

Lastly, something I did find to be slightly negative, is that they wouldn't give me a AAA discount on the cost of the room. They stated that the price that I booked at ($124 per night) was lower than normal and that a 10% discount on the regular room price would have cost more than the promotional rate of $124 that they were currently charging me. I personally think that was a crock. I believe their room rate is always $124 per night and they have just found a way to avoid giving AAA members a 10% discount. That did not impress me at all.

So that is all I have to say about this hotel. San Antonio is a fabulous place to visit. If we return, we would most likely stay at this hotel again.

What a treat

We could not have been more pleased with this facility. The suite was exceptionally clean, service outstanding and breakfast buffet scrumptious and varied. This one is a real value and I would recommend it to anyone.

Great experience near the alamo

We were extremely pleased with every facet of this hotel. The furnishings have recently been updated, so the rooms, hallways and lobby are bright and cheery. Breakfast is wonderful, complete with make-your-own waffles, fruit and meats. The staff is very friendly, courteous and helpful-- they have printed directions on just about anywhere you want to go. There is also a happy hour with munchies during the week. The location is only a block from the Alamo, and within walking distance to the Riverwalk. The pool is a bit small, and be sure to budget in $10 a day for parking. Overall, our experience here was wonderful and we will definitely be back!

Excellent!

After seeing websites for some of the more upscale hotels in the area, I was a bit concerned about what quality and service at the Residence Inn. However, we visited the Residence Inn in March 2004 and were thrilled with the hotel's location, staff, cleanliness, and value.

The Residence Inn is conveniently located near the Alamo and Riverwalk.

We rented a car, but really didn't need it since the hotel is just a few blocks from both. (For anything further, there was a trolley that runs through town that charges 50 cents a person.)

The room, lobby, exercise room, dining area were always clean. Although we saw the outdoor pool, we weren't able to use it during our visit as it was under construction. The exercise room was better than most hotel gyms that I've seen. It had two step machines, stationary bike, treadmill, dumbbells (10lbs up to at least 50lbs - I can't remember exactly), and one of those multi gym machines. The dining area where breakfast was served was always well-staffed and had plenty of food.

During our stay, everyone on the staff was friendly, helpful, and courteous. I would definitely stay at this hotel again!

Great place just off the river

Stayed at the Menger for 2 nights and hated it. Tiny, Tiny, Tiny rooms that smelled bad. Moved over to the Residence Inn and loved it. Great staff (extremely friendly), nice breakfast buffet, and a short walk to the river.

Great Hotel

The Residence inn is about a block from the Alamo and just a few blocks from the River Walk and River Center Mall. There were four of us. Three adults and my 16 year old son in a two bedroom suite. The suite was very clean and the bedrooms both had doors for privacy. We had a TV in both bedrooms and the liveing room. The staff is very friendly and they know there jobs very well. The free breakfast was awesome. In my opinion, this place runs a class act as far as being clean and catering to the people who stay there. For the Money you can't beat it. i'am saving my marriott rewards also.