Residence Inn Portland Downtown / RiverPlace
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Historical Traveler Reviews Residence Inn Portland Downtown / RiverPlace
We were coming across the country into Portland, arriving friday at about 8, and planning to head to the coast the next day. So we took a chance on Priceline and ended up with this lovely hotel for $45 (regular rate at least $150). Not only was it comfortably luxurious, the staff was more than helpful when I called to say I had booked through Priceline (which only accommodates two adults, and you're on your own to get the hotel to give you extra beds if you have kids, and I was bringing one) and needed someplace beside the one king bed for my daughter (13) to sleep. The reservationist assured me that the sofa in the "suite'' would accommodate her perfectly, and they would have extra bedding sent up at no charge. otherwise for $15 I could have had a rollaway, but she said she knew we'd be happy with the couch, and we were. The breakfast buffet the next morning was very generous (probably worth the $45 for three right there), with even a few Japanese offerings. Location seemed excellent too.
I stayed overnight at this hotel this week for business and it was just wonderful. It took about 2 minutes to check-in with a front desk agent who was just lovely and polite. The room was a mini-suite with a stove, full size refrigerator and microwave. Everything was just spotless and was so comfortable. The bed was comfortable and there wasn't one blemish on the white comforter, white sheets or white pillows. The pool and jacuzzi were both large and the fitness center was also very big. My family enjoyed the complimentary breakfast. The location was excellent and while there is some construction going on, its located adjacent to a quaint, new townhome complex which also houses small businesses and restaurants. I felt very safe walking the few blocks to my office in the morning. There was also easy access to all of the freeways and highways. The only things were that eventhough I was with my children and spouse, we were given a room with a king sized bed, which I found a little perplexing and parking is expensive at $18/day. But based on the location, service, and convenience, its worth the price.
5 star hotel at 2 star pricing
Residence Inn River Place is an excellent choice for a visit to Portland Oregon. They run a free shuttle bus to downtown, but if you have a rental car you are 3 minutes from the center of town driving.
The Breakfast buffet is an award winner, You bake your own hot waffles in 2 minutes, hot oatmeal, eggs, toast, sausage all in all a fantastice buffet spread!
The suite was very very clean, comfortable, and everything worked perfectly. The bathroom even had beautiful granite in the shower, and sink top.
Room rate was $119.00, and I would stay at this location without hesitation again. It was better than many 5 star locations I have stayed at in different citites.
Nice weekend stay
My husband and I recently stayed at the Residence Inn Riverplace on Sept 3-6, in a studio suite. First of all transportation to the hotel from the airport is so convenient. You can hop on the Max Red Line and it will take you downtown and then hop on a free streetcar to the hotel. It will drop you off 1/2 block. Let me start by saying that the area where the hotel is, is called Riverplace. It is not downtown, but its actually better than downtown. As nice as Portland was, I found a lot of homeless and junkies roaming downtown and it didnt look safe. This area is a 15min walk or 5min trolley to downtown. The lobby was well taken care of, and staff was great. My room had a view of the hills. The breakfast was the highlight, its like a smorgaboard, endless options of food.. It was the best breakfast I had. I can't believe the hotel can afford to do is so lavishly. They have eggs, oatmeal, bacon, waffles, bagels, toast, yogurt, fruit, coffee, tea, juice, hash brown, and granola to name a few. The pool area was nice, not to big but it was quiet considering the vast amount of children in the hotel. They have a complimentary shuttle that will take you within 5mile radius of the hotel, which comes in handy. The drive Robert was real nice. Ask for him if you can. Also the Riverplace is really developing, it seems like NY's Battery Park Area. You have quaint shops and restaurants, a marina, art gallery, bike rentals, and a path that leads from behind the hotel all the way to downtown. Its so amazing. I would definetely recommend this place.
Good downtown stay
This was a good stay - clean, professionally managed, excellent free breakfast. The location was good for us - easy access to the transport system and the freeways. You can also walk to the riverfront with some restaurants, small shops, etc..
Things to know - this is at the South end of the downtown next to the freeway interchange. If you want to walk out your door and be smack downtown - well, you have to get on the streetcar which goes right by. Also, they do charge 18 a night for parking which seemed a bit exorbitant.
But overall good.
We booked into what we were told by central reservation was to be a suite with a bedroom, (meaning separation between bedroom and living area by way of a privacy wall), and a pull out couch for 2, as there were four of us staying in the suite, 2 families. When we checked in at the Registration Desk we were given a Studio, meaning a bedroom with no privacy wall and a pull out couch. We asked why we were given this room, and was told - it was what we booked, when asked if we could upgrade to a 2 bedroom suite - we were told there were none left. We went to view the room and found out the room was definately set-up to accomodate 2 people - bedding, towels, and a table for 2. Upon seeing this set-up we contacted 1-800 client relations and asked for an additional Studio at no cost to accomodate the 2 families as an error in booking had indeed occurred - the operator at the other end was empathetic - she went away from the phone line to contact the hotel manager to allow us another room at no cost, he denied our request. Needless to say we did not stay at the Residence Inn. Despite our issue, I found the hotel staff unfriendly, unaccomodating, the property itself is cold and uninviting and you are provided with no hotel services.
Loved the Riverplace
I spent a weekend at the Residence Inn Riverplace in downtown Portland, OR at the end of Oct 2004 and was very pleased with the experience. I would recommend this hotel to anyone looking for a good bargain yet not sacrificing any ammenities. I was a little concerned with another review mentioning a pinging noise but I never heard a thing.
We enjoyed a clean, well kept 2 bedroom suite that slept all 6 of us very nicely and the 2 bathrooms were a BIG plus. Comfortable beds, not too fluffy pillows, and extra blankets made the sleeping arrangement very nice. The free breakfast was great and not cramped and crowded like most.
It was a little difficult finding this hotel due to construction in the area so you might want to call ahead and get directions from the staff. My only negative comment would be that there was no shuttle to the airport although it is available to local downtown sites. It may not be in the heart of Portland but is convenient enough to make it a very acceptable alternative.
Plus and minus issues
Grandkids and I stayed there for a weekend in July 2004. The breakfast included in room rate is great. The indoor pool clean and user friendly. The maid actually put the dirty dishs in the dish washer and washed them! The shuttle they provide is very handy. We had a problem on a taxi ride that the front desk was to arrange-by the time we got back to room we already had a message on room tele that they were sorry for the problem and gave me several credits on my room bill. When i got home they followed up with amother tele call to make sure i was satisfied.
The HVAC makes a ping noise at night that totally keeps you awake if you are sleeping in the living room area-if in the bedroom with door closed-no problem. We stayed in two bedroom suite..
There is no resturant in building nor close by so bring your snacks with you.
The front desk was very helpful giving us directions on places we wanted to go and even did mapquest for us and printed the info for us and went over it with us. Not once when i went to front desk was there a wait to get help.
Best Value in Portland
The Residence Inn @ RiverPlace is by far the best value in Portland. All rooms are suites with full kitchens and a sitting area. We were able as a family of four to all eat the full hot breakfast buffet every morning, swim in the indoor pool and spa and the FREE hotel shuttle even took us to the Rose Garden. I would highly recommend this hotel to anyone traveling to Portland because you can run along the Riverwalk and the customer service is the best I have ever seen. The front desk even called us by name when we walked in and out of the hotel. Thank you for such a great stay!
Great hotel except for LOUD HVAC systems in rooms
We have stayed here three times with our kids. It's a very kid-friendly hotel. The best feature is the all-out breakfast in the morning that comes with the room price (plus the free drinks in the evening :). It is a good sized spread and you can go down at any time in the morning to get food. We also liked the heated indoor pool and hot tub, because the kids could play and swim while it was freezing cold outside. It's a very clean hotel. What was disappointing is that the HVAC systems in the rooms are noisy and ping *loudly* all night long, leaving us with no sleep. Not good with infants and young children. They were not so nice in accomodating our request to be moved either, one any occasion, which proved futile anyway since all their rooms are noisy. It was pretty disappointing all three times that this happened, so we decided not to stay there anymore. I think that when they built this hotel recently, they skimped on the mechanical/operational side of things.
Plus they make you pay $15 per day to park in their garage, or risk getting a ticket on the street. That was a big disappointment as well.
You'd think for the price they charge that they'd at least let you park your car for free. It's a little out of the way as well and transit does not serve the area. On one trip, it rained a lot and flooded the street down into the hotel, so we had to drive all the way down to southwest Portland to get on I-5 north to approach that way, which was a huge pain. Since downtown Portland is so pretty, walkable and more easily accessible than this hotel's location, we now opt to stay at a hotel more centrally located in that area.