Renaissance Westchester Hotel
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Historical Traveler Reviews Renaissance Westchester Hotel White Plains
I was here on business, so that may cloud my review. I was looking for a nice hotel that I could return to in the evening and go for a nice walk and pop into a restaurant/bar/bookstore/etc.
After spending a cramped couple of nights in an overpriced New York city hotel, it was a luxury to stay in our large luxurious room at the Renaissance. We had two king beds (upgraded from two queens) with lots of pillows and great linens. View of the grounds, which is mostly trees. We even saw rabbits hopping around. The hotel was busy that weekend with weddings, but the hotel staff was great. I had a great rate of $114 a night, which was a steal.
My wife and I stayed here for three nights during May. This place was thoroughly outstanding in terms of service. First, it gave us a discounted weekend rate, even though we got one of the last reservations available for that weekend. It honored our request for a top floor room away from the elevator, even though it was booked solid and we are only Silver Mariott members. The room was big and clean, although I don't know if they needed two queen size beds, it made things a little crowded. The items provided during turndown service, such as Badger relaxation cream added a touch of class. They provide a complimentary shoe shine service, which I have experienced only at Four Seasons hotels (at four times the room rate). The Friday night seafood buffet was good, too good. You definitely need self control if you wish to partake in this experience, or accept the fact that you will need to workout every day for the next four weeks to work off the calories. One problem is the location. It is in a nice wooded area, but it is hard to get to. If you want to get to the hotel from downtown White Plains, you have to take the Hutchinson River Parkway for 0.2 miles so that you can reverse direction on Westchester Avenue. That's a little weird. And yes, they are undergoing renovation. However, that's what a hotel needs to do, if it wants to stay competitive. We have family in Westchester, and we will DEFINITELY stay at the Reinessance whenever we are in town.
My boyfriend and I stayed 2 nights in April at the Renaissance Westchester. Depending on traffic, it's about an hour and fifteen minute car trip from Newark Airport. Though trip advisor reviews were good, no one has posted one for 9 months. We thought the photo of the staircase seen online was lovely, and in real life, it's a bit different (part of a rather tiny lobby). Staff were friendly and helpful. We got a very good rate (under $100) and should have been a bit curious about that. They were doing some renovations in the rooms; in fact the room next to ours was a shell: no rug, wall, no bathroom fixtures. We couldn't figure out why our room was so cold; the gutted room next door had the window open all night, and as there was a door between our room and the gutted room (to make a large suite), the cold air came right into our room. We had to ask the maid for a space heater. Our room was comfortable and spacious, with a window sitting area; pretty view of the grounds. Had to wait 10 minutes for water hot enough to take a bath around 11:00 pm; was told by front desk that they were "clearing the tanks". That seemed a minor inconvenience compared to the Sponge Bob incident. The hotel had apparently rented out their pool area for a CHILDREN's birthday party, complete with Sponge Bob party favors, big inflatable pool toys and a dozen or so noisy kids. It was not possible, therefore, to use the pool or jacuzzi for 3 hours (though I was told by the hotel front desk that I was allowed to be in the pool area, there really was no room to navigate around the kids and the big plastic dolphins). My boyfriend used the jacuzzi and found himself sharing it with a few nine-year olds. I was quite grumpy about the pool nonsense; gosh, if they need to bring in some more money, maybe they should charge a bit more for the rooms. I heard another guest complain that he had wanted to use the pool but didn't want to try to share it with the kids. On-site restaurant was good; buffet breakfast had some nice things, including smoked salmon, and a made to order omelette station. For $94 dollars, I would stay again. Not so sure about $250.
A decent stay
Pleasant, spotless room that one expects of a Renaissance hotel. The hotel is in a lovely wooded setting. Nice dining areas. Mistake: when we checked in, I asked for a wake-up call, but I got the sense that the desk staff was a little overloaded with other details. It was good that I checked back later that evening: there was no record about my request for the wake-up call. Verify wake-up calls!
The hotel is located off the Cross-Westchester Expressway, i.e. may be convenient for your travel needs, but there is little to walk to from the hotel. However, it is set back a ways from any busy roads, i.e. the property is quiet, and the pools and walking trail are appreciated.
A bunch of us stayed at the Renaissance for my Brother's wedding (the wedding was not at the Renaissance).
My husband and I had a regular room which was quite lovely. My Brother and his wife had the Presidential Suite, which was fantastic!
The hotel itself was very nice, and the staff quite pleasent. The hotel is large, so there is a bit of walking to do from the rooms to the elevelor to the main lobby. I don't mind walking, but if I had any difficulty walking I would request a room near the elevator.
Superb Hotel as Always
This Hotel is simply wonderful. We have stayed here many times, in the last year, and nothing ever changes. The rooms are spacious, sparkling clean, and beautifully appointed. The Staff are exceptional, polite, friendly, and professional. The Pool is beautiful, as is the recently built patio area. As for the food!! well it is OUTSTANDING ! The Friday night Seafood Feast is incredible, as is the Sunday Champagne Brunch..My Boyfriend now has an apartment in Westchester, but we ALWAYS go back for the wonderful food, and memories we have of this FIRST CLASS HOTEL...Thank you Renaissance.
One of a kind
This is a one of a kind place, in its essence the staff is one of many high class qualifications that this beutifully set up hotel posesses.. My stay was wonderful and very comforting as home would be.. thanks to the staff and the reservations deptartment .. known customer
We live in upstate NY and sometimes simply need to return to civilization so we often drive (3 hours)to this hotel for a nice break.
Great breakfast and pool!
The room here was adequate but nothing special. The big strengths of this hotel are the (expensive but excellent) buffet breakfast in a large sunny room overlooking greenery, the cheerful indoor pool, the little nature trail, and the well-equipped exercise room. We enjoyed this hotel very much!