Renaissance Long Beach Hotel
How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Renaissance Long Beach Hotel
Great for Business Travelers
Great location for those who want to enjoy more than the hotel. Very convienently located near the downtown hot spots on Pine Ave. Plenty of great restuarants and night life. Easy self parking ($10/day). Rooms were large and roomy. Very friendly staff.
Does Not Live Up to Renaissance Standards
Having stayed at various Marriott properties, including quite a few Renaissance hotels, I know what to expect in service. I am used to the plain old idiosyncracies that can be easily ignored, and I know when the service is just plain bad. Unfortunately, this hotel walks that fine line.
My first impression of the hotel was when I pulled up to find no valet. Since I was arriving at 2 p.m. (a bit early for check-in), I just chalked it up to bad timing. Upon entering the lobby, I was impressed by the airy open spaces and contemporary, fresh furnishings. The check-in clerk was new and very gracious. She did, however, have to go into the back to ask her manager how to deal with the computer. She offered us an oceanview room on the 10th floor. She also got a bellhop for us, and our bags arrived within 5 minutes of being in our room.
Upon arriving in our room, we were a bit disappointed. The furnishings were worn and wallpaper was peeling in places. We opened our curtains to see a very nice view of the Morgan Stanley builiding across the street. If you cocked your head just right, you got a fairly decent view of the harbor and port operations. The bathroom was spacious and was probably luxurious at one time. Unfortunately, the floor tile was cracked in places. The granite vanity was not lovingly cared for as it lost must of its shine in random places. The bed was perhaps the most disappointing part of the room. With upscale properties, I have become accustomed to pillowtop beds. When pillowtop beds are not available, you generally get plush bedspreads. Unfortunately, this hotel had neither. To make matters worse, the bed was just uncomfortable. It was reminiscent to my stays at Motel 6.
We ate breakfast for two morinings and opted for the buffet. The waitstaff was very friendly, but extemely sporadic. We often had to wait for drink refills and for our check.
Check-out was a breeze with no surprises. The bellhop and valet were quite helpful.
In all, this hotel is really not worth the extra money I spent. The "Renaissance" name is not appropriate for this hotel.
Good hotel, good price, great location
This is a great hotel for a great price. Perfectly located on Pine Ave where there are good bars and restaurants. Also the bus to take you to the Queen Mary leaves just outside the hotel, and it takes just a few minutes. Recommended and I would stay here again.
Very good hotel near convention center
Stayed here last week for a conference and it was the most convenient place to stay near the convention center (aside from the Hyatt). Just across the street. I got a room on Concierge level and it was spacious, clean and quiet. The amenities on that level are a continental breakfast in the morning and a cocktail hour at night. You still have to pay for your alcoholic beverages though. The appetizers were okay and so was the breakfast but not expansive. The hotel itself isn't bad and the food at the restaurant was quite good. Service all across the board was excellent. Needed to Fedex something and they had mailers (ask Bellman) and took care of getting the package delivered. Overall the hotel is not plush but it is definitely clean, efficient and I would stay here again if I had to go to Long Beach. As for Long Beach, homeless and/or vagrant situation that has been mentioned before was not that bad (I guess it depends on what you are used to). Hotel is convenient to free shuttle service around town and near some excellent restaurants.
Nothing to write home about
I had to stay here for a conference and was kinda disappointed with the hotel. It is great that it is located across the street from the convention center.
Upon entering my room, it was like a time warp to the 80's. All the furniture was scratched up and beaten up. The bed was like sleeping on concrete and the sheets smelled funny.
The bathroom was in DESPARATE need of help. There was no pressure in the shower and the sink had a problem when it came to getting hot water.
The lobby is very nice, the staff is very friendly and the gift shop is VERY overpriced (btw bring your own snacks there or give up a kidney for a bag of Doritos and a Coke)
Also, best thing to do is get your dinner EARLY so you dont have to leave your room. Long Beach has some VERY scary street and a lot of homeless people asking you for change. Take a cab and go to the Queen Mary, it was nice (dont eat on board it is $31 just for CHICKEN!)
I told my boss not to send me back there EVER!
Just returned from a stay at this hotel and a visit to the Long Beach Aquarium with the family. Nice place. Rated a 3 1/2 star at one web site, I would say it is closer to a 3 than a 4 star. Nice, friendly service. Business oriented but still fine for the family. I agree that the property is showing its age. Loose or missing masonry with missing grout was apparent around the property and caulking could use some help. Yes...Long Beach is "homeless friendly" so it is a bit of a freak show but no reflection on the property. While different, I didn't feel threatened. I certainly would not pay $160 of my money to stay there but at the low Priceline price we got, it was well worth it!
It's ok, but no great destination hotel.
I travel for business, so I stay at many hotels. This time, I thought, since I'm new in Long Beach, I'd stay at a more upscale establishment. Great location, but an average place to stay. The staff was friendly and received the concierge level, so I got access to a happy hour and free breakfast. I liked the breakfast. I did not go to the happy hour. The room was nicely decorated, but you can tell it's an older hotel. The walls were thin and, unfortunately, I could hear TOO MUCH, if you know what I mean. Not the best place for a quiet sleep. In addition, I felt like I was on the first floor, with all the traffic noise on Beach Blvd. Excuse me, but this is the 11th floor. What's up? Parking is nine bucks, so that doesn't help, but I guess it's typical in that area. I ate at a seafood restaurant down the street. Very average. I also found the area to be dirty with many strange homeless types walking around. It's just a wacky area. Similar to San Fran. I'd look at another hotel in the area to stay. At $160, this place is not worth it.
I loved the hotel it was great the services were great. very clean and very elegant. my six yearold enjoyed the pool. My family and I got to eat breakfast there and the food was good. I can't wait to plan our next visit.
Businesslike facilities, good food, fine pool
The Renaissance Hotel in Long Beach is clean, well-appointed, with a cheerful and responsive staff. Room service always comes on time, and rooms are well-organized for doing business at the desk: easy computer plug-ins, phone nearby. The Renaissance has an elegant lobby, good food at the lobby restaurant, and a fine swimming pool and hot tub open to the southern California sunlight. For this business traveler, the Renaissance is a respite and a pleasure.
I won't rush back to this hotel. The mattresses and sheets in our room were poor quality Staff was pleasant.
TripAdvisor Reviews Renaissance Long Beach Hotel
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