Renaissance Jaragua Hotel and Casino

Address: Av. George Washington 367, Santo Domingo, 10102, Dominican Republic | 4 star hotel
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This 4 star hotel, located in the La Fe area of Santo Domingo, is near Alcazar de Colon.
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      Historical Traveler Reviews Renaissance Jaragua Hotel and Casino Santo Domingo

      Good business hotel


      Spent three nights in late November in Santo Domingo. The hotel is situated on the ocean front (but no beach access here or anywhere else in the city) and is within a few blocks of the Melia and the Intercontinental. A very American friendly hotel - Miami Herald on your door step in the morning, free coffee delivered to your room, USA Today available in the business center, and an English speaking staff. Rooms in the main tower had a nice ocean view. Large outdoor pool also faced the ocean, but the pool side food was mediocre at best (dry sandwiches with french fries). As other reviewers have stated, very littel to do around the hotel, but you were a 5 min. cab ride from the colonial zone. Casino in the lobby did not impact the business like ambiance of the hotel, and acutally offered some live merengue music (after 9pm)

      Very disappointed, given the other very positive reviews


      After reading all the glowing reviews here, I decided to book a 3-night stay at the Jaragua. I arrived at 2 a.m. on a JetBlue flight, and was assigned a room that already had a sleeping occupant who was very unhappy about the intrusion. Apparently, the front desk did not make a very important notation about a last-minute room change. I had to wait half an hour (at 3:30 a.m.) for the one remaining room in the hotel to be cleaned; this happened even though I had specifically called the hotel earlier in the day to let them know that I would be coming in very late and that they should keep a room available for me. The management was apologetic and professional, but it was still very disappointing. I ate at the restaurant every day; one morning, there was a human hair in my fruit, and during dinner on another night, there was human hair on my Chilean sea bass. The location is not great; you need to take a cab to get anywhere because the hotel is located along the coast (so you can see the ocean but there is no beach on which to enjoy it). Perhaps the hotel is good compared to other hotels in Santo Domingo, but I felt that I needed to share my experience so that other readers could weigh it against the highly positive reviews.

      Just Wonderful!!!


      I went to the Jaragua on business and it was great!! I will recommend this hotel to anyone.. the breakfast is amazing, the staff is very friendly and helpful and I got the best massage EVER in their spa!

      which was not expensive. Everything is very clean and well taken care of.

      The Choice in Santo Domingo


      Spent Jan 4 - Jan 7 at the Jaragua. This appears to be the best hotel in town. Location is excellent, and included free parking in the back (with a guard at the gate). The location is excellent, right on the Malecon and nearby the Zona Colonial. The staff is very friendly and helpful in the reception area. Since 4 or 5 stars mean different things to different people, I'll say this about the quality of the hotel: the rooms in the main tower remind me of a Marriott (Jaragua is a Marriott hotel, so no shock) while the layout of the lobby and grounds is fancier than the typical Marriott. The room was very clean, nothing fancy. The pool seems nice enough, we didn't take a dip but some children appeared to enjoy it when we walked by. The gym is top tier as hotels go, including stairmasters, bikes, free weights, cybex-like equipment, locker rooms with showers and tennis courts. The restaurant is basic but good, and service was wonderful, reflecting the beautiful Domincan culture. The Champions sports bar/restaurant is also enjoyable. We don't gamble, so we probably underappreciate the casino, but it didn't seem like anything special when we visited.

      Recommendations: Go on Sunday, when the Malecon is shut down and people spend the day there. This is really great, particularly because it's not meant for tourists in any obvious way. For great food, ask at the front desk and they will direct you to el Conuco, a local Dominican restaurant which caters to tourists, includes merengue and optional dancing (the staff get up there when there's a lull in the action).

      The best in Santo Domingo


      We stayed for business in the Jaragua Hotel from 24th to 29th of september, 2003 and we've found it really very clean and confortable.

      The staff of the reception and business centre is perfect. The breakfast is excellent. The swimming pool and fit centre are clean.

      Also by night it is one of the best place to have fun in Santo Domingo and to lissen live merengue music. Alberto Gazzani.

      Great hotel, great service!!


      We stayed here for two nights at the tail end of our DR vacation, and the hotel is fabulous, the rooms are nice (a bit worn, but not bad), and the staff is fantastic, very friendly. We also stayed one night at the Melia next door when we arrived, at the Jaragua is a much nicer resort. The breakfast that was included with our rate was fantastic.

      The only downside is the location - if you are going for only a few nights for tourism purposes, probably much easier to stay in the Colonial zone, because then wouldn't need a taxi at all. However, this hotel is great and I highly recommend it.

      Loved my honeymoon


      I spent my honeymoon in a luxurious suite with a great view to the ocean. Next morning they took very good care of us by bringing breakfast to our living room and placed it in a table where they decorated our meal with beautiful flowers specially placed for us....that's a nice touch. This hotel is beautiful. They have a big casino where you can enjoy...if you play. If not, next to it there's a bar where you can dance merengue or just enjoy the show where nice singers and a very good band play the night away. This hotel is one of the most luxorious in Santo Domingo. I recomend it to everyone.

      Wonderful place to stay


      From Jan. 1 to Jan. 6 we stayed at "The Jaragua". The room was clean and had a beautiful view. Service was outstanding. Employees very helpful and nice. We had breakfast every day of our stay and it was very good. Loved the fitness room and the pool. Without any doubt, The Jaragua is the best hotel in the city.

      Great Experience


      I just got back from a 17 day mini-tour of the Dominican Republic where I spent my last 4 days at the Renaissance Jaragua. It was like we Dominicans like to say "serrando con broche de oro" which translates to sealing it with a golden brooch because that's exactly what it was. The hotel is beautiful, and the rooms are just as nice. I was traveling with my husband and two kids and we stayed in a room with two standard beds. The room had a small living area with two very comfortable and attractive chairs stationed by the huge windows. There was also a desk equiped with full capability to connect a laptop. The bathroom had shampoo, conditioner, body soap & lotion from Bath & Body Works. When we walked into the room we felt right at home.

      For entertainment you have the Casino, although we didn't do any gambling because my husband doesn't believe on unsure things. What we did instead was watch the show where beautiful male and female performers danced like snakes to the beat of merengue, salsa & bachata. Afterwards we showed off our moves in their disco Jubilee.

      There is no beach near by, but the pool is just absolutely delicious and so well maintained that is a pleasure to just sit around it.

      One last point, our per diem included complimentary breakfast for us 4 every morning, and the food was your typical dominican breakfast (mangu y huevos fritos) as well as pan cakes, cereals and fresh fruits. Hope this helps.

      Paradise found


      hotel is best kept secret in the carribean. no high rise condo/secure prisons as in most locales. of course if youre into high gloss camps i.e all inclusive resorts then be on your merry way JOSE! First of all Entrance to site is Fantastic, Sales Help very good. Rooms Excellent Pool area Enticing. outside of hotel area can be very dicey but you only live Twice. so in conclusion well worth the value and no ripoffs, had a grand stay TRUTH IN TRAVEL

      TripAdvisor Reviews Renaissance Jaragua Hotel and Casino Santo Domingo

      3.50 of 5 stars Very Good

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