Renaissance Worthington Hotel Fort Worth
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Historical Traveler Reviews Renaissance Worthington Hotel Fort Worth
Nice hotel. Great location
My wife, 2 kids and I stayed at the Worthington a few weeks back as part of a spur-of-the-moment trip to Ft Worth. All-in-all it was a nice stay. The lobby was bold yet charming and the rooms were a tad above average. A little worn but well appointed. The bathroom felt like a really nice Motel-6 and not beffiting a Renaissance. (FYI, they are in the midst of renovating all of the rooms, so ask for an updated room. We had an old room but saw a display of what the new elegantly designed rooms looked like, which ended up making ours feel even shabbier.) We did face Sundance Square, the extremely charming epicenter of downtown, so we had a spectacular view that kept our 3-year-old son entertained. The service was okay, nothing exceptional. The bellman failed to help with the bags and the check-in guy and the concierge were not very chatty. We had breakfast in the upscale Greek-themed restaurant. It was very good and not too pricey, around $12. Plus, the kids ate free. The service, on the other hand, was very slow, especially for a buffet. (I just needed drink refills and the check?) The best part of this hotel is the location: in the heart of Sundance square, near tons of restaurants, charming shops and movie theatres. (We had delicious happy-hour margaritas on the rooftop patio of the neighboring Riata restaurant, highly recommended!) Once the Worthington completes their renovations and tells their staff to cheer up, this could easily be a 5-star hotel. Let's hope.
Excellent service, and thoroughly trained staff
Excellent staff! I've stayed at the Renaissance Worthington twice in the past year, for a week each time. I'm always so pleasantly surprised when I need help, information, or just make small talk. Every staff member understands customer service, and knows that the customer's problem is their problem to be solved. The rooms are stylish and tidy. The high speed internet is convenient, if a bit over-priced, and gym and pool are great. But the biggest positive impression is made by the people.
Ruined Valentine's Day
I booked a room for Valentine's Day this year for me and my boyfriend who was flying in to town. I did this on-line a month and a half in advance, and requested a King size bed, so imagine my surprise when I phoned to confirm the day before and found out they had put us in a two double beds. Even though I had confirmation from email, they would not put us in a King bed. Upon arrival, the valet loaded my luggage onto a cart, but then I ended up hauling it up to the 6th floor (boyfriend not there yet, but I did give myself a generous tip). I was disappointed to see how shabby the room was- very worn and dreary carpet and linens...
few towels in the room. The walls are thin and you can see hall lights under the door, so we were able to hear every minute sound on our floor, especially noisy kids. Even the cocktail waitress was grumpy.
Very expensive and disappointing stay at what used to be a well-respected hotel. What happened?
Very Very Disappointed!
I just called to make a reservation for my wedding night. My finace is in the Air Force and has just recently returned from Iraq. We wanted a nice place to stay for our wedding night before taking off on our honeymoon. Their website advertises a military discount, but when I inquired about it, they said they didn't have any rooms available. Apparently, they have a "quota" of rooms they can offer at that rate and when they run out, no dice. I don't know if they have one room or fifty, they would't say and they weren't willing to compromise. As a teacher and a serviceman who are having to pay for their own wedding, we really were excited about being able to stay there. However, after this experience I don't think I will ever stay there. :(
Took a weekend get-a-way to Fort Worth. Greeted as soon as I pulled up by valet gentlemen. They were very polite and happy to park my car for me. Check-In was made easy by the hotel Manager Regina Townshend.
Bellmen were extremely nice and room was beautiful. I mentioned to the Manager that it was my first time staying in Fort Worth and she made sure I had a room with a wonderful view of downtown!
Good hotel but not a good value
Last weeks at the Worthington. The location is excellent (lots of great stuff to explore in Ft Worth within walking distance) The hotel is good. The price is more than the hotel is worth. Our "discounted" rate was one night at apprx $149 and the remaining nights at apprx $190 (and we have several rooms and are our corporate discount is a national discount with Marriott...the Renaissance Worthington is a Marriottproperty). The hotel was not worth $190/nt.
Overall the hotel looks like it could use a little face lift (it was showing some wear). Elevator service was very slow. Housekeeping was good. Bell Service was good. The VIP lounge was below average (crowded, they didn't have much in selection and most of the stuff was gone and not replaced by the person attending the lounge). The coffee was horrible. The cookies were very good.
Room service was moderately priced and good. The Front Desk service was disappointing (they royally screwed up our checkin....which should have been express as we are all Marriott Platinum guests (most of us spend close to 200+ nights/year in Marriott properties around the world). The rooms were fairly large and well appointed. The beds were very comfortable. I neve got my wake-up call (thank goodness for the alarm clock). Taxis's when needed, were easy to come by.
When travelling to/from DFW....make sure you try to avoid rush hour.....the ride into Ft Worth can be horrible.
Overall...base on the fact that I prett much live in Marriott propeties...I'd give this one a B to B- rating....and I'd give it a C- to D rating on value. It's easily worth $99-$129/nt...but not $190+
My son (age 5) and I went on vacation in Fort Worth and stayed here for 4 days. I received wonderful service. When we arrived, our room was not ready, and they said that it would not be ready for about 2 hours. Needless to say I was furrious! To make things right, management upgraded us to a suite on the conceigre floor. The first night, I noticed that there was not child safe locks on the sliding glass door (we were on the 10th floor, and the balcony railing was really short). I called down to the front desk, and spoke with a manager. She had someone up to my room within 10 minutes to help me figure a way to get the door child safe. It took an hour to complete, but they were wonderful the whole time. The hotel restaurant was a bit pricey, for medioacre food. But the service and atmosphere more than made up for it. On Saturday night, there was a live jazz band, and when they asked for requests, my son yelled out "Do you know Jesus Loves Me?" It got a few giggles, but the muscians were wonderful, and played it for him while he danced in the aisle... I would recommend thiis hotel to everyone!!!!
The view of Downtoen Fort Worth at night was wonderful.
The view of Downtoen Fort Worth at night was wonderful. The Worthington was clean but it was not worth it. It took forever to get an elevator. The was no hosptality, we were nickeled and dimed we could even get a cup of coffe in the lobby with out paying way more than it was worth much less complimentary as it is at Motel 6. No one on staff even acknowledged us, we were registered guests. we were not greeted. I am a Texan as is my spouse, if we were from out of state and expereinced the stay we had, they would want to leave Texas and never come back. It was worth it. We have had a nicer room w/ a jaquazzi, free breakfast, free parking, and a two room suite for less $ in the past at Best Western Inn's and suites less than 5 miles away.
A wonderful stay!
We recently spent four nights at the Worthington and thought the hotel facilities and service were excellent. My husband and I took our two kids (age 17 and 5) for a long weekend, and the room was certainly spacious enough for us. We were given a room on the concierge floor, and that provided a continental breakfast; hors d'ouerves in the late afternoon and cookies and beverages at bedtime. We made use of a particularly impressive athletic club- a full set of Cybex weight machines, free weights, an aerobics room, cardio machines, a nice indoor pool and hot tub.
We had dinner one night at the Chisholm Club which is off the hotel lobby. It is Grady Spear's new restaurant and while expensive was well worth the cost for the best steak we ever ate.
Valet parking is reasonable ($14 a day). The lobby is modern and attractive with a beautiful waterfall-like fountain.
What set The Worthington apart for me is the friendliness and helpfulness of the staff. I have stayed at more expensive hotels, but I think this one can't be beat for Texas friendliness and courtesy. From the athletic club attendants to the concierge to the front desk personnel we were treated like welcome guests, and we had two kids in tow. The same is true of the Chisholm Club. We had made reservations for two but our childcare fell through and we ended up surprising them with our five year-old. They couldn't have been nicer about it.
We booked our trip through the Marriott home page and got a special which included airfare and a rental car. The location in downtown Fort Worth is ideal- a short walk to many great restaurants, Bass Hall, St Patrick's Cathedral, movie theaters and nightclubs. We wish we could have stayed longer!
Not "WORTH"ington the money
The Worthington is located perfectly for anyone desiring to be directly in the center of the FT Worth nightime scene. However, for approx. $200 per night (weekend rate package,) the service and condition of the hotel leaves something to be desired.
The mezzanine lounge area couches are in need of replacement. Coffee tables had pieces missing.
The brunch service left much to be desired: We sat at our table for 15 minutes before being offered coffe. Then, when the waitress did come by, the carafe was empty. As we returned from the buffet, at least ten minutes due to the line, the coffee had still not been served. The buffet was delicious and well displayed. In short, a 45 minute brunch with one, 10 ounce cup of coffee provided. Only after I left my seat to obtain a thermos for my wife our neighboring table, who were suffering through it all as well, did the hostess offer to serve us.
This hotel does not compare with other upscale establishments such as The Westin, Anatole, etc.
I doubt if I will stay there in the future. A disappointing Anniversary weekend.
TripAdvisor Reviews Renaissance Worthington Hotel Fort Worth
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