Would stay again

Would stay there again if had to attend an event in downtown Dallas. Reasonable price and very nice staff. Food is a little pricey, but very good. Must have a car if want to eat elsewhere or get snacks for the room. No restaurants, convenience or grocery stores close by.

Disappointed

I did not enjoy staying at this hotel. There are no restaurants anywhere near by. The furniture in my room was shabby. The phone had to be replaced and continued to quit working periodically. The night stand was completely broken. The staff was pleasant and helpful. The food was decent, but not to the quality of the price. THe climate control was awful.

Not Impressed!

My husband and I stayed at this hotel the weekend before Valentine's Day (Feb. 12-13). We booked the romance package.

Although the hotel was nice and the staff were relatively friendly we were not impressed. Breakfast was included with our package, yet they ended up charging us for it anyways (we found this out when it appeared on our bank statement after we left). We had made arrangements that evening for breakfast to be delivered at 8:15am. After calling and calling we did not receive our breakfast until almost 10am. We also did not receive our complimentary newspaper. We have had much better service at other hotels in the DFW area. We will not be returning anytime soon.

Really good hotel

Although there is nothing to do and nowhere to eat except the hotel restaurant unless you want to drive, the hotel itself could not be faulted. From the moment we booked in we were made to feel welcome by all the staff and they were full of information about where to go and where to eat. The hotel was immaculate our room really good with all you could ever need in it. The room service menu was extensive and very prompt arrived long before they said it would, with all the thoughtful extras. Dinner in the restaurant on New Year's eve was excellent and the waitress very informative and helpful about the size of the portions and what we should order as although there was a set menu you could also order a la carte as well. After seeing some of the hotels in the centre of Dallas, i was very glad we had booked our hotel even with the drive. Would thoroughly recommend this hotel.

Wonderful service

We stayed at the Renaissance this weekend while attending market; had not stayed in a few years. Can't remember why we changed hotels, but the service was impeccable and the accomodations very spacious. I received a great rate online for a king suite and it was much more than we expected. The furnishings are a bit worn and outdated for a 4 star, but clean and tastefully decorated. Again, the service was Very first class and the room service meals were good and reasonable priced. We will definitely return.

Great hotel with great service

Just stayed at this hotel for the first time. The service was great. Front desk, Concierge, Valet,and Restaurant personnel were very friendly and interested in helping us however they could. Room was good size and clean. Entire facility was very clean and well appointed. Room and food prices were very good. We had a great weekend special with breakfast. Even the vending machines were reasonable at $1. The location is really convenient to downtown. Only downside to the hotel is there is nothing else around it to do or eat at. But at these prices I can drive a little ways.

Nice hotel, disappointing location

This is a nice business class hotel with fine views, friendly and helpful staff, and a pool on the roof (though it was drained for my stay -- always ask!). It suffers only from its location. There is no walking to or from the place and the access is complicated when arriving from the North (which you almost always will do). A big plus for a big city hotel: no required valet parking.

Very nice...

We recently stayed at the Renaissance Hotel in the Market Center in one of the executive suites. The staff was wonderful. We were given a complimentary bottle of wine and a snack (chips and salsa). Room service was delicious for both dinner and breakfast. The suite was roomy and well taken care of. The only cons to this hotel were the tiny bathrooms, no turndown service, and our A/C wasn't quite right in the living room, but these were minor and we never even mentioned it.

Beautiful Hotel

I highly recommend this hotel. It is beautiful. The rooms are large and the service was 1st rate. We also enjoyed the pool and health club on the 30th floor of the hotel.

Excellent Hotel

From the moment my wife and I entered the hotel we were greeted by friendly and helpful staff around every corner. Hotel ittself was beautiful and nicely appointed. Bath and Body works amenities were a nice touch. We stayed on the 29th floor and had a downtown view-fabuluos. The pool and hot tub on the open roof were also very nice (observation deck too) Room service was prompt and the food was served hot and delicious. I would invite anyone who likes great service and a comfortable room to this hotel.