Renaissance Hamburg

Have just returned from at succesful weekend of shopping in Hamburg. The hotel has a great location in the centre of the main shopping area. Very friendly and efficient service from the people at the front desk. Nice breakfast buffet with good quality produce and made to order omelets etc. Our room had a good bed, the necessary amenities and plenty of space. The ambience of the propety itself is your typical non-descript corporate chain hotel. It could be anywhere...

Right in the heart of the shopping district. Close to subway. Walking distance to the harbor. Restaurant food was good, but not enough tables, had to wait for breakfast 15 minutes two consecutive mornings. No executive level or lounge. Room was very large and fitness center had all the machines and a view.

We have a block of rooms reserved for our wedding and are very disappointed with how many mistakes have been made with our reservations (they gave us the wrong phone number for making reservations, they can't find our group when guests call to make reservations, they lost reservations, gave guests the wrong rates, etc.). I hope I can change this review to something positive after we actually stay there, but so far I am disappointed with this hotel.

I have stayed at this hotel on many occasions and have always found it to be excellent. The hotel is well located and the main shopping areas are easily accessible on foot (Jungfernstieg etc.) as well as being located only five minutes from the nearest S-Bahn station (underground). The hotel lobby is lavishly appointed in dark woods and the staff are friendly, courteous and very efficient and all speak excellent English. The concierge are able to book theatre tickets, arrange trips as well as transportation to and from the airport as well as around the city. (A taxi from the airport is approx 20Euros). The hotel rooms are themed in mainly red/beige/gold colours and are well appointed with either 1 king or 2 double beds. TV is provided with a range of international television channels as well as pay per view movies. The room features ample room for belongings including a large wardrobe. The rooms also feature work desk, seating area and mini bar. There is no in-room safe although valuables can be stored at the reception.

The hotel features the restaurant Esprit which combines international as well as regional specialities and is reasonably priced although I feel that there are better (and more reasonable) restaurants locally. The bar area is comfortable and relaxing is very seldom occupied by more than a few guests. The range of snack food offered in the bar is very good value, quick and efficient if you need to eat quickly or late in the hotel.

The Marriott Hotel is the Renaissance sister hotel and you should also try the bar there which is more lively and also offers live music several evenings a week.

There is a full gym at the Renaissance and you can use the swimming pool at the Marriott.

Breakfast is included in many deals and if not, costs approx 17Euros and features a wide range of hot and cold dishes including breads, regional chesses etc as well as champagne! The breakfast is great if it is included in your room rate, but if not then you can eat locally much cheaper and the new restaurant in the Alsterhaus store offers excellent value for money and offers wonderful views over the river Alster.

Overall, the Renaissance is wonderful hotel that I stay at almost every time I visit Hamburg. The location is fantastic and the hotel is very peaceful and relaxing. The rooms are also very spacious and comfortable and you can pick up some great rooms rates booking via Marriott's own site (around 110Euros for a double room!)

Very good experience as a weekend party of four adults and four kids. Great city centre situation, pool in nearby sister hotel, very good shopping nearby, quiet large rooms and very helpful staff.

We stayed for three nights last winter in this hotel. Hamburg's city is a mere business district and getting empty at night. Nevertheless, this centrally located hotel is well connected by public transport (underground and s-bahn) and beautiful sights are within walking distance. We found the staff being very curteous. Since we checked in early (10.30 am) they provided us with a room. This room did not prove to be cleaned yet and they showed very concerned about this. We ended up with an upgrade. The rooms are beautifully decorated in an old-fashioned style. Breakfust buffet was very good. We ate in the restaurant once. It was ok, but not the best choice we think. I would chose this hotel again and would try to get accomodated in the historic brick wing again.

Excellent location, close to shopping malls and city centre amenities. Comfortable and welcoming lobby, spacious rooms, which are quiet despite the city-centre location. Tip: room-service continental breakfast is better value for money. Friendly service and staff. We have stayed there many times - usually in winter - and enjoyed it tremendously. Can be highly recommended.

This hotel is centrally located in a downtown shopping district. It's a relatively quiet area. There's not a lot of traffic on the narrow streets, and the back of the hotel faces a shopping mall. The closest subway station is a 2-block walk. Service by the hotel staff was excellent. The breakfast didn't seem worth the price of 17 euros, but the Marriott has a great breakfast for 17.50 euros, and is about 1 1/2 blocks away.

We certainly enjoyed our stay. Large and comfy room with nice bathroom. Centrally located though calm. Friendly staff. Agree that the atmosphere could be a bit less on the business traveller side, but the central location compensates for that. Breakfast was excellent.

Well located for shopping and culture and attached to a top-notch shopping mall, but still removed from traffic and noise. About 10 minutes by taxi to the harbor and a 25 minute-drive to the airport. Historic building (red bricks) with a nicely decorated lobby. A hotel that attracts more weekend gataways and tourists than travellers, due to its non-coroporate-flair (but still with all the amenities of a top corporate hotel). Only negative issue: Their fitness area is not state of the art and does not offer a pool (as the nearby more complete but more sterile Marriott does). Overall: A very good choice with competitive weekend rates in the middle of the city.