Renaissance Brussels Hotel

Rue du Parnasse 19, Ixelles, Brussels-Capital Region, 1050, Belgium | 5 star hotel
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    Historical Traveler Reviews Renaissance Brussels Hotel Ixelles

    Terrible staff

    from

    The staff at this hotel are totally rude as well as not being very smart. At check-in, the lady was not even paying attention. It took me 25 minutes to check-in. I requested for an upgrade (usually free for Marriott Gold card holders) and she said there would be a charge. After a further 10mins of discussions and excuses from her, I settled for a standard room....what a mistake! The carpet had burn marks. The mirror had marks and stains all over. The room (non-smoking) stunk of cigarettes and coffee. Yuk! Was too tired to change rooms. Anyway, took pictures to send to Marriott customer services. At checkout, I was again treated rudely. I politely, said "thank-you!" three times to the lady, and she did not reply even once!!

    Best of europe

    from

    The Renaissance Brussels is a superb hotel, completely renovated. A few minutes walk to the Royal palace and shops. Great breakfast, what a selection!!!! and friendly staff. The fitness is the biggest I've ever seen in a hotel, with a pool, sauna, and large workout area. The concierge (Ben?) best in town. Yes, I'll be back and oh great rates.

    Baileys & Champagne for Breakfast!

    from

    Although we (my wife and I) thought the hotel very good, was extremely surprised to find how quiet Brussels is....Even for the first weekend in the New Year. We travelled on the Friday via First Class Eurostar and the taxi to the hotel proved to be simple enough. The room was nice, with a queen-size bed and all the usual facilities. The pay channels on the TV proved somewhat interesting as my wife pressed a few buttons and hey presto 13euros lighter for pure sex! Still what the hell, you only paid the once for all-day entertainment. We found a nice restaurant very close in situ called Le Sel et Poivre, but for some reason this is closed on Saturday and Sunday. Is this a Belgium thing? Got hopelessly lost on the Brussels Metro the following day, but had a laugh anyway, especially when we discovered that everywhere is only about 20 minutes walk anyway. Enjoyed the Sablon area and Avenue Louisa and found the Fisherman's alley quite by accident..Great weekend, including the train, but next time I will hit Lille as I found Belgium a tad too dull for my liking...

    Very nice hotel

    from

    Stayed in the Renaissance past weekend and quite liked it. The best feature was the rate - Euro 69 including breakfast. And breakfast was very good with excellent service. Restaurant is expensive, but food is good ,and business lunch on weekdays is a very good value.

    It was a leisure trip for me and I liked the fact that the hotel is in a quiet area, and it is not that far from the center. One can always take a taxi for 5-7 Euro.

    The added benefit was the fact that the hotel is a 1-minute walk from the Gare Luxemburg train station with regular services to Gare du Midi - excellent for our Eurostar deperture.

    The only disappointment was the consierge - he was not able to recommend any good restaurants and kept sending us to the well-known tourist traps around Grand Place.

    This was not my first visit to Brussels and I must say that Renaissance compared very favourably with other hotels in the city I stayed in (namely Sofitel, 2 Sheratons and Conrad)

    4 star American Hotel

    from

    This is a 4 star American Style hotel. Location is not particularly good for tourists. There are few nearby restaurants, no shops, no close markets or bakeries and not particularly close to a metro stop. It is a business hotel and does have a large number of tours staying here. Hotel restaurant is costly, but rooms over Christmas were a great deal at $82. It is in the EU Quarter (formerly called the Leopold Quarter) which is no where near the tourist destinations.

    It's OK.....

    from

    Recently spent a weekend there because we got a good rate of Euros 89 with breakfast per night. The hotel is located in a quiet and quite pleasant part of town just around from the European Parliament, but is in no way in the center of things. The neighborhood is pretty much dead during the weekend.

    The Grand Place is a Euro 8 taxi ride away, the Avenue Louise shopping district is a 10 minute walk away.

    The Hotel itself is new and in good physical shape. The rooms are large, nicely decorated and quiet. Unfortunately the bed was terrible, both my wife and myself woke up with backaches.

    The hotel is heavily frequented by tour busses over the weekend. We had the same breakfast experience as another reviewer. The staff and kitchen were in no way able to keep up with the demand. Service was distracted and surly.

    The breakfast buffet itself offered a good and tasty selection. The Hotel bar was obscenely expensive.

    Great Value for the Money!

    from

    My sister and I stayed at the Renaissance Hotel in Brussels. The hotel is a great value for the money. The staff was helpful and couteous to us. The location is ok. You can take a bus to locations in the city.

    There is a train station about one block away. You can book all tours from the hotel. I would reccommend this hotel if you don't want to be located in city centre. I would stay there again!

    Good value for money

    from

    Stayed at the Renaissance for a weekend in August 2003. Parts of their restaurant currently under renovation/refurbishment, therefore breakfast took place in a conference room (work should be finished in a few days).

    Located close to the E.U. in a pleasant, quiet neighborhood. 10 minute walk to Avenue Louise. Multiple bus lines right in front of the hotel take you in 10 minutes to Grand Place.

    We had a junior suite on the 6th floor. Room was in very good condition.

    Good overall quality of food and drinks (remember, you're eating in a hotel, not in a gourmet restaurant). Reasonably priced.

    Staff was very helpful. Minor issues (e.g. missing bathrobe) were resolved immediately.

    If chain hotels are o.k. for you, I can recommend the Renaissance Brussels.

    Let down by poor service

    from

    Have recently stayed at this hotel for four nights and was disapointed. The location near the European Parliament is good, and the health club and pool were a bonus, but this hotel was let down by poor service. Sunday breakfast was chaotic - guests waiting for half an hour. Tables weren't cleared and we had to eat amongst the previous diners left overs - not a five star experience!

    Great quality, good location

    from

    I paid $75.00 in June on Priceline.Com, and got what was one of the most highly ranked hotels of my guidebook. Renaissance is owned by the same chain as Marriott (where I also stayed in Brussels) and I can highly recommend them both--and have.

    I've already written a review of the Marriott Brussels, so I will review this one, but with an eye toward comparing the two together.

    As for price, I got them for equal value on Priceline.

    The Renaissance is in a good, safe location--it's not as near to most of the tourist attractions as the Marriott, but it's near some of it's own. Nearby are some of the EU buildings (I understand--I just stayed on the weekend), but the Royal Palace, nice parks, and the art museums.

    If you've ever been to London, it's a bit like staying in the Kensington area--It's not the MAIN tourist area, but it's got alot of attractions and a charm of its own.

    The rooms and room service were very nice, although my room might have been a bit smaller than in the Marriott.

    The workout facilities/spa were superb--which may be a small feature to many, but is very important to my wife and myself.

    If you want to be closer to everything, you might want the Marriott.

    If you want to be close, but not in the highest tourist area, this might be for you.

    Overall, I'd choose the Marriott again, all things being equal, but this would be my second choice!

    TripAdvisor Reviews Renaissance Brussels Hotel Ixelles

    4.00 of 5 stars Excellent
     

    Travel Blogs from Ixelles

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