Relais Hotel Centrale
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Travel Blogs from Florence
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How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
- Pets allowed
Historical Traveler Reviews Relais Hotel Centrale Florence
What a Gem
This was our favorite hotel of the four hotels we stayed throughout Italy. The room was very clean and more spacious than others. It was also bright with a nice view. It was very quiet and sleeping was pleasant. The common areas were clean and inviting. The breakfast was standard hotel breakfast but with a better selection than the other hotels in which we stayed. The location was perfect and right around the corner from the Duomo. The staff were wonderful and even helped us with reservations to a museum and tuscan tour. The only downside was that we were only in Florence for only three days and wished our stay was longer. Hat's off to this wonderful little hotel!
Great place to unwind
This is a nice little hotel that is the perfect location close to the Duomo with a nice breakfast in the morning. It was quite easy to find and we even left our address behind and walked to it about ten minutes from the train station. Very friendly staff as well. They do not accept US$ travelers checks, so make sure they are in Euro's. Would definatley stay there again. There is also an internet cafe' two doors down that will burn CD's of your digital images for a minimal cost ($5 Euro when we were there).
my recent four night stay at the Hotel Centrale left a bit to be desired. My small single room opened up to the exhaust fans from the downstairs trattoria, so the smell of cooking oil was ever present. My room was next door to the communal toilet that, every time it was used emitted a lovely odour of sewerage into the room. The smell in the mornings got so bad I had to sleep at the other end of the bed with a pillow over my head. The staff were very helpful and the position pretty good but the rooms leave a bit to be desired.
We stayed in Hotel Centrale for three nights in June 2005.
I have to say that, considering the location and the price, we didn't
expect such kind of comfort.
The room was excellent and the breakfast was good. The staff was
friendly and the rooms didn't let you hear any noise from the
street, so we could spend a peaceful stay. The only problem we had was a
strange noise sometimes coming from water pipes when we were using the
sink or the shower.
Anyway, when you have walked all day in the center of Firenze or in the Uffizi, it is good to know that your hotel is just few steps from you.
If I should return in Firenze I would take into consideration to book
again Hotel Centrale.
Bargain, Great Location
We stayed three nights and the Centrale exceeded our expectations, especially given some of the previous reviews. Our group occupied four rooms, which were not noisy internally or externally. Considering the great location, it was one of our best bargains in Italy with summer rates.
A couple of big problems...'eh'
I'm rating this as "Okay, but some problems". Its true that the location and price are good. As for the rooms, you can't expect a beautiful hotel when you aren't paying for one. The rooms were adequate. We had a few problems that you might want to be aware of that may or may not happen to others. Our first room was fine, but it turned out that when you took a shower, the water would flood into the room, as it was one of those shower head on top of the toilet kind of things (weird) so it soaked our luggage. So we had to change rooms after the first night, and this involved carrying our bags up a steep set of stairs. The rest of our stay was uneventful and I enjoyed the breakfasts that they serve there. Once I got home though, a month later they charged me for "not showing up for my reservation", which is a penalty charge of one night's stay. Upon sending them the credit card receipt and reservation detail that we had in fact showed up and actually stayed there, they still refused to clear the charge. So I ended up having to take this to my credit card company, and after disputing the charges, I ended up getting the charge removed, but it was still quite a hassle. I guess if you have to stay there, I would advise keeping detailed records like I did in case a similar situation occurs. I wouldn't stay there again, just because there are so many cheap hotels to stay at in Florence. After visiting there, I saw a number of similar hotels in that area that were just as reasonable.
Il Centrale Hotel was hard to find, since the actual door is set back in a corridor off the street, and the hotel is on the 2nd (actually 3rd) floor. However, we were in Florence the day before we actually stayed there, so we had checked the location on foot.
The hotel was charming and clean. (Elavator to the hotel, but a very narrow one flight climb to our room). The staff was helpful and the breakfast was fabulous. It is about a five minute walk to the train station (SMN) so it was extremely convenient.
Our room had a view of the Medici Chapel.
Great location and price but very noisy
We decided to stay at the Pensione Centrale partially because it got a good review in a few guidebooks, but mostly because of the price and the location. Both were great. As a previous reviewer stated, you can walk anywhere in Florence in 20 minutes or less from this hotel. The breakfasts were great and the owners were very pleasant.
The problem we had with the pension was how noisy it was at times. The rooms were anything but soundproof. I expected this to an extent because European hotel standards generally aren't as good as those in the US, but this was really terrible. We stayed for three nights and had problems most nights. If anyone walked down the hallway having a conversation at a moderate tone, we could hear the whole conversation.
We could also hear any phone calls made to the reception desk from our room, and it was one of the farthest rooms from the lobby area. The keys for the rooms were old skeleton-styled keys that made it difficult and noisy to get the doors to open, and we heard those all night as well.
My only other complaint, although small, is the entrance. The hotel is on the third floor of a building that locks at 8:00. There is an intercom but sometimes it took a few minutes for someone to answer and the door to open. The hotel is on a road that is almost like an alley and I didn't always feel comfortable waiting outside the door late at night.
Overrated to say the least
We stayed for one sleepless night at the Centrale in November, 2003.
Our large group was placed on the upper floor of rooms and one was worse than the next. Old and depressing. The rooms on the same floor and the hotel desk looked more inviting than the ones we had and might have been okay. The beds were poor, with mattresses that sagged terribly in the middle, and two of the rooms had showers in the tiny bathrooms with no divider from the toilets. The entry area for the hotel was scary and we were locked out for a time at around 8pm. They did have a nice breakfast, however. All in all, we were thrilled to move to the warm and welcoming Hotel Belletini next door the following day.
Staying at the PC
We like staying at the Pensione Centrale for three reasons: price, location, and the management.
You can't beat the prices. Rooms average about $110 a night, which is pretty good considering the rooms are clean, there's a sitting room / bar area, and breakfast is served. Quite frankly, a stay at the Pensione Centrale is how I offset the high costs of visiting Venice whenever we're in Italy.
The location is great! You can walk to the Termini (train station), the Medici Chapel is just up the street, and nowhere in Florence is more than a 20 minute walk - and walking around in Florence is where it's at! Within three blocks is the Duomo and the fashion shopping centers around the P. Republicca, and in the other direction near the Medici Chapel is the Mercado, the open air market.
But the best thing about Pensione Centrale is the management. Marie-Therese and Franco are fluent in English (and a couple other languages, too) and are really an asset if you've never been to Floorence before. They take good care of their guests, going the "extra mile" when it's needed - like getting bus reservations for guests when the railroad strikes hit. Plus, Franco is a pretty funny guy anyway.
We've been there twice, for four nights each time, and I'm planning on going back.