A real find!

This was a real find of a hotel, after a tricky drive round the city's one way system. Hotel is right on the beach, which was spotlessly clean and almost 'vacuumed' each evening. It is by no means a tourist hotel, but frequented by Spanish and many other nationalities - we were even treated to watching a local wedding reception there. The roof-top pool is excellent - deep and surrounded by comfortable sun-beds, with good changing rooms at that level. On the top level is also the gym - what a view to distract you from all that pedalling! The locals love their beach - fascinating to watch the family groups from 'on high'. Restaurant had varied, high quality food on offer. With the wedding guests staying, we were upgraded to a suite - so good, we can't wait to go back! For a change from the usual 'package' hotel, book at the Reina Isabel.

Great location

After a tricky drive around Las Palmas trying to find this hotel we were glad we did not give up. It is in a great location, the staff are very polite and helpful, the rooms large and comfortable and the food very good. We will definately be returning.

Nice hotel, great location

Spent a week at this hotel in September 2004, and enjoyed our stay there.

Location is fantastic, right on the beach! The hotel provides comfortable sunbeds (until 5 p.m) and the beach itself is very clean and calm, the water crystal clear.

The room we stayed in was fine, but no more than you expect from a 4 star hotel. Nice bathroom and balcony, TV channels are mostly Spanish and German (4 or 5!), plus BBC World. The breakfast is fine enough, but the smoked salmon doesn't get anywhere near the standard usually found in 4 star hotels in Scandinavia.

Top floor has two pluses; the swimming pool area is nice with great views, and in the restaurant the food is top class (in the upper price range in LP).

Las Palmas as a city is ok without being impressive. The beach is great and the old town is pretty nice.

We visited the south, and found it terrible. It's really nothing more than a "tourist-machine" with no charm. The only place we found beautiful and authentic was the Maspalamos Beach and the adjacent sand dunes.

The villages Teror in the north and Mogán in the south (supposed to both be great) were higly disappointing.

So if you go to Gran Canaria, stay in Las Palmas, enjoy the Las Canteras beach, the good restaurants to be found in many parts of the town, visit the old town and the shopping districts of Vegueta and Santa Catalina. If you head south, go to Maspalomas beach when it's cloudy in the north (generally more stable and sunny weather in the south).

The Reina Las Palmas

This is a lovely hotel with a perfect location and fabulous breakfast buffet. The only serious issue would have been cleanliness. The bathrooms needed better scrubbing or vacuuming of floors. Staff were friendly and helpful.

Fantastic!

We stayed for four days in July 2004 and it was fantastic! The room we stayed in was huge, with a King sized bed, TV (though the channels weren't up to much!) and a bath you could swim in. The swimming pool on the roof was cold but went well with the heat and it is literally RIGHT on the the beach - perfect. Dont be afraid to have a venture into the city, there area some great shops really near.

Overall Fantastic Service Plus Super Clean Rooms

I was in Las Palmas' Reina Isabel Hotel from Sunday, May 15 through Wednesday May 19, 2004. Arriving for business meetings I did not expect the super clean rooms and the great sergice extended to me. I needed my suit pressed as it was a bit mussed in my luggage. The room lady came with it at the hour promised. My large 3rd floor room overlooked the beach and had a large bathroom with jacuzzi bath, a 5 headed shower stall (water from every direction) and marble in all places. The bed had a canopy and the outside patio and chairs were a nice touch. I took advantage of the breakfast area which was copious and delicious. The 8th floor restaurant was most delicious, had unassuming and superb service and the meal was outstanding. Overall, I received great service for my time and investment. I recommend it highly! You will be pleased!

Wonderful Place to Stay

My husband and I spent the first part of our honeymoon at Reina Isabel.

The hotel was excellent and the food and service spectacular! The location is great because on one side you have the beach and on the other side you have the city. We loved being able to relax at the beach all day and then walk into the city for dinner and shopping. I wanted to write this review because there are not many people from the US that visit and we thought what a great place how come we have never heard about it before! Must do's include, paella at the hotel's beach side restaurant, dinner at the restaurant on top of the hotel was excellent and very reasonably priced too and singing karoke at the piano bar across the street. The Reina Isable is a great place to stay I would highly recommend it!

Great place to stay in Las Palmas

Stayed at the Reina Isabel for one week from 6th Oct 2003. Was disappointed when we arrived at the street location, but couldn't have been more wrong! The rear of the hotel is right on the Las Cantaras promenade. It really is spectacular! Make sure you get a sea view or side sea view room as the rooms overlooking the main street are very noisy and sitting on the balcony would be a no no. We only booked bed and breakfast and as it costs 15 euros for the evening meal you would be better off getting a half board deal. They ask if you want the mini bar filling up when you book in. Say no and fill it yourself from the local Spar shop just down from the hotel. Pleasant rooms, loads of toiletries supplied. Lovely pool on rooftop. Pool towels supplied by reception. Staff very nice and friendly but not much English spoken, only by reception staff. The whole resort is very Spanish with few English guests but we absoutely loved it. Great shopping in town and new complex, Las Arenas. Definately going back again.

Great location, great food, great place!

We arrived early in the morning. We were greated and breakfast was ready for us... The food here is exelent. You have to be carreful not to overeat yourself. The rooms are in great condition and the sea is right in front of the door. The fitnessroom is huge. This is worth the money, especialy if you go via charter.

5 star treatment at the Reina Isabel

We have just returned from a one week vacation in Las Palmas where we stayed at the Reina Isabel Hotel. Located overlooking the sea on the las cantaras beach it is the perfect location for a city break. Our room had a city view as this is all that was available at the time. On entering the room there is a small corridor with the bathroom (really spacious!) to the left. On opening another door this takes you to the bedroom and all rooms have a small balcony.

The service is excellent within the hotel although we found the reception staff to be a little unfriendly at times. The dining room is spacious and well laid out providing excellent food.

We spent most of our week on the 8th floor where the swimming pool is located. Around the pool wicker sun lounges are provided along with an excellent poolside bar service.

The ground floor bar area overlooks the cantaras beach and is quite scenic. I would definitely recommend this hotel as excellent 5 star value for money!