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Historical Traveler Reviews Regent Berlin
Fantastisches Hotel und Service!
Mein Ehemann und ich waren vor kurzem im Regent Hotel in Berlin und können nicht genug wundervollen Sachen über dieses Hotel sagen! Wir reisen ziemlich häufig und sind mit der Hotelqualität und den Kosten in Europa nur allzu vertraut. Das Regent ist ein Juwel!
Die Angstellten am Empfang waren so freundlich und hilfsbereit, wie man es von einem Vier Jahreszeiten erwarten würde, aber möglicherweise nicht immer erfährt. Alle sprachen Englisch und waren Experten in Bezug auf ihre großartige Stadt. Abgesehen vom Personal waren die Hotelzimmer sehr groß und schön eingerichtet.
Das Badezimmer hatte sowohl Wanne als auch Dusche und sah nagelneu aus. Dies war solch ein bequemes Hotel und in der besten Lage in Ostberlin, gar nicht weit der Staatsoper, vom Checkpoint Charlie, vom Brandenburger Tor und von vielen anderen Sehenswürdigkeiten entfernt. In die Krönung war, dass wir gerade mal 2 Blöcke von wirklich wahnwitzigen Einkaufensmöglichkeiten entfernt waren.
Wir wählten dieses Hotel aufgrund der Bewertungen hier auf TripAdvisor aus und es hätte nicht schöner sein können. Ich würde dieses Hotel definitiv jedermann empfehlen der nach Berlin reist; es ist klein genug um noch intim zu sein, aber gleichzeitig elegant genug, dem verwöhnten Reisenden zu gefallen. Wir kommen definitiv zurück.
Provided everything you would expect from a 5 star hotel. Staff were very helpful and made sure they had answered your questions. Breakfast was welll over my expecations.
This hotel must rank amongst the very best - just stayed there over the weekend and was incredibly impressed with the property. Location is perfect - on the beautiful Gendarmenmarkt square near Friedrichstrasse. The hotel looks somewhat boring from the outside but inside a world of luxury awaits. The staff at reception are outstanding (thanks, Jana!) - we were escorted to the elevator and given much useful information with a smile.
Room was beautifully appointed and very very large, bed super comfortable and bathroom immaculate - and stocked with L'Occitaine products. Separate shower and tub. Room had great view to the beautiful square. What more could you ask? Oh, wait - perhaps a receptionist that willingly in the middle of the nights runs out onto the street to hail a cab (with a smile). The Regent is truly one of those places that you really remember for its facilities - but it all comes down to service and here lies the real trump of the Berlin Regent. Everyone, from receptionists, concierge, maids and to gym staff was exceptionally kind. I cannot recommend the Berlin Regent highly enough and will certainly make the Regent my place to stay whenever in Berlin.
We stayed over a weekend in Berlin an booked the special weekend rate.
When we arrived we were upgraded in a wonderful romm with a spectual view over the gendarmenmarket.
This hotel is very calm and not so busy than the Adlon. Perfect service from everyone. Don't miss the breakfast !
Made the right choice!
Just returned from a week's stay in Berlin with my wife and two teenage children. I am extremely picky about the hotel I choose to stay in. I found Berlin to be a challenge because The Adlon is supposed to be the number one hotel almost everywhere I read. However, I kept reading about the great history of the Adlon which, in fact, has nothing to do about the present hotel opened in 1997 one year before The Regent (Four Seasons). After seeing The Adlon in person, I realized my hunch was correct. They tried to rebuild a grand hotel (stained glass dome, grand staircase) but in my opinion it looks like they tried way too hard. It's also difficult to remain exclusive when most every tourist visiting the Brandenburg Gate is wandering throught the lobby.
The lobby of The Regent is quiet, elegant and welcoming. The elegance is it's wood, marble, moldings and flowers. It doesn't feel like it's trying to be elegant like The Adlon.
I had a two bedroom suite and was met curbside by the front office manager upon my arrival. She escorted my family to our suite bypassing checking in at the front desk. Although I would think this is rare, what is important to realize is the hotel knows how to do things right.
The rooms and bathrooms were lovely with a view overlooking the Gendarm Markt. Fresh roses were around as well as all the comforts you would expect from a hotel of this caliber.
On the days we placed an order for breakfast in the room delivery was prompt to the minute and the breakfast table was prepared with attention and care. Breakfast served in the Michelin starred restaurant was luxurious and attentive.
The fitness area was well equipped. The locker rooms were well attended although there was no one on site. The facility only has sauna and not a steam room.
The "business center" was a lone computer which you pay for connection (connection in the rooms is free) and it is in a cramped "telephone booth" off the elevator.
What elevates this hotel to greatness is its level of gracious service. Fortunately, this is to be found in every department of the hotel which is what all those stars are about. You feel cared about. I was addressed by name by everyone from the doorman to the front desk to the concierge.
The concierge staff was excellent on the whole, some better than others. They got us last minute great seats to a rare performance by the Berlin Philharmonic and the same for the Nutcracker in the Staatoper. They went out of their way to personally go out and change money for me, as well as drive us to out of the way places.
As is always a challenge with the concierge staff of deluxe hotels, you are insulated by the staff with their "right" choice of restaurants. In one instance, they couldn't quite understand what an American means by a light lunch and then sent us to restaurant which was quite formal which we left after sitting down and viewing the menu. Also, we were sent to this restaurant given the wrong street by the concierge. This is not good.
I know I go into a lot of detail but clearly I am not a traveller who thinks that a hotel is just a place to sleep. I can best say that The Regent is where I would recommend my friend to stay at in Berlin.
Fantastic Hotel and Service!
My husband and I recently stayed at the Regent Hotel in Berlin and cannot say enough wonderful things about this hotel! We travel quite frequently and are all too familiar with the hotel quality and costs in Europe. The Regent is a jewel! The reception staff were so friendly and helpful, like you would expect at a Four Seasons but perhaps do not always experience. They all spoke English very well and were experts on their great City. Apart from the staff, the hotel rooms were very large and beautifully furnished. The bathrooms had both tub and shower and looked like they were brand new. This was such a comfortable hotel and in the best location in East Berlin, just a short distance from the State Opera House, Checkpoint Charlie, the Brandenberg Gate, and many other sites. In addition, just 2 blocks from the Hotel was really great shopping.
We chose this hotel from the trip advisor ratings and could not have been more delighted. I would definitely recommend this hotel to anyone traveling to Berlin, it's small enough to be intimate but elegant enough to appeal to the sophisticated traveler. We will definitely return.
Definitely, one of the best hotels in Europe, not just Germany.
This hotel is a must see. Don't get hung up on the utilitarian look of the hotel, the inside is pure luxury. From the doorman, lobby, front desk, everything is top notch. Now to the rooms...all of the rooms are the same size except for suites. The rooms are either done in a muted green/gold or peach. Very good size rooms, king bed, regency chair and ottoman, desk with two chairs, armoire, huge closet, and a giant marble bathroom, great view on higher floors. Love this place. The employees are very gracious and happy to help, and the food is excellent. Within walking distance of the Berliner dome & Museum Island, as well as lots of other sites. Would stay here again in a heartbeat, and now know the Regent name will mean an excellent hotel. Worth every euro!
Exceptional service, great location
I've stayed in five star hotels in almost all European capitals but this is one of the top three I've ever been to. I've been to hotels with grander rooms (not that there's anything wrong with rooms in the Regent, and the average rooms are e.g. way better than in any London or Paris five-star hotel) but as far as the service is concerned, this is definitely the best.
The decoration of (relatively intimate) public areas is classic no-expenses-spared (marble lobby, stunning flower centerpiece in main lobby), and rooms are spacious with large and luxurious marble bathrooms, power showers and exquisite Egyptian cotton bed linen. This is the only hotel I've ever been to where the "soundproof" windows really ARE soundproof - you don't even hear a whisper from the street outside.
The room decoration is classic but don't expect any fancy design - more what a fifty-five year old CEO would expect. Unlike in most luxury chain hotels, the room isn't clustered with "special offer" and pay-TV plastic displays.
What makes this hotel indeed exceptional is the service - friendly but not slimy, everyone knows what they are talking about (not the "I know only the bit they taught me in the five-minute training" you often get in American hotels), no request seems to be any trouble and everything is dealt with immediately and efficiently. The entire staff knows every hotel guest by name. Laundry service is any time within four hours, and you get your shirt back beautifully wrapped.
For Berlin luxury hotels (which are cheaper than in any other European capital) rooms don't come cheaply (and the breakfast is a bit on the expensive side) but you feel it's worth every cent.
Location is also great - just off beautiful and calm Gendarmenmarkt in the heart of Berlin, with some of the capital's best bars and restaurants within walking distance.
Our room at the Four Seasons Hotel Berlin was large, beautiful and included a walk-in closet but what made me never want to leave was the service. Everyone on the staff could not have been more pleasant or helpful.
GREAT HOTEL! We had come to Berlin for a couple of days, not at all intending to stay at the four seasons. The junior suite is spacious and exceedingly comfortable. very helpful staff and great food. The amenities are excellent, the service impeccable, and everything either meets ore exceeds the standards one would expect for a five-star European hotel.
TripAdvisor Reviews Regent Berlin
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