Red Rock Casino Resort & Spa
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TravelPod Member ReviewsRed Rock Casino Resort & Spa Las Vegas
Nice place great pool!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Red Rock Casino Resort & Spa Las Vegas
Best of the Station Casinos Properties
We returned from Red Rock last night & are looking forward to staying at this Property in October again. Because we live in a tourist destination, we were looking forward to our stay off the Strip this time. The atmosphere is more relaxed & the willing staff is eager to share their recommendations.
1. 2 luggage racks!
2. Personal & professional valet service & easy self parking vs. the winding, arduous walk from Venetian's self parking or the Venetian's 20 minute valet wait.
3. Prompt & efficient maid service.
4. Elevators activated w/room key card.
1. Dine off property or on premises at food court only. Mediocre food & abominable service in 24 hour restaurant. Terra Rosa & T Bones require res prior. Salt Licks Barbecue only ok.
2. Expensive drinks ($10 & 12 each) in Lobby Bar.
What a marvelous new hotel and casino. The rooms are simply luxurious. The beds gave me the best nights sleep I've had in years and the view in the morning of Red Rocks, well... (I'm sure someone will build a high-rise across the road to block this view soon). The only down side is the distance from the "Strip" and the slots seemed pretty tight. (Guess they are trying to pay for this place in the first year) Never mind that, just give me one more night in that bed!
When in Vegas, stay here
We stayed at the hotel on April 19, the first fulll day it was open to the public. This is a magnificent property. Unlike other hotels in Las Vegas, it is elegant without being ostentatious. It may very well be the only hotel in Las Vegas that does not try to be "somewhere else." This place is not Venice or Monte Carlo or Egypt; it is Nevada. The red and earth-toned decor throughout the hotel complements the nearby Red Rock Canyon.
1. Beautiful resort, inside and out.
2. The pool area is fantastic, large and well-staffed.
3. T-Bonz is as good as the national steakhouse chains (Morton's, Ruth's Chris, etc.) and has a long and fairly-priced wine list.
4. The casino is user-friendly and comfortable.
5. Distance from the strip is a big-plus, in that you are close enough to get to the strip but far enough from the crowds.
6. The regular hotel rooms (we did not see the suites) are magnificent and are as well-appointed as any in the United States.
7. Excellent spa, but the prices are high.
8. Most of all, the staff was extremely friendly and helpful; they were probably trying hard because the hotel had just opened, but we appreciated the service in any event.
1. Our first room was on the canyon/pool side, which is also where the Cherry night club is located. The music from the club, specifically the bass, was so loud that we could not sleep. The music continued until 4:00 a.m. We called the front desk and were told that a VIP (we later found out it was a famous model with a mole on her lip) was there and that the club was accommodating her. Frankly, even though this is Vegas, the hotel should not play loud music until 4:00 a.m., regardless of who is present. In any event, the hotel switched our rooms to the strip side for the next two nights, and noise was not a problem.
2. Beware of the refrigerator. It is electronic and will charge you for drinks if you simply lift them from the refrigerator, even if you put them back. The hotel graciously removed the charges from our bill, but it was a hassle nonetheless. If you bring your own drinks, the hotel will provide you with a complimentary refrigerator.
3. The hotel is still under construction.
Overall, this is a spectacular hotel. If you want to be away from the strip, this is a great place to stay. We will return.
Good Stay at the Red Rock Resort
I stayed at the Red Rock for three nights from April 30 to May 3. My goal was to hike Red Canyon in the mornings and then relax and eat dinner rather than doing the more typical Vegas trip so I purposely chose the off-the-strip location.
I loved the room and public area decor - leather wall covering in the bathroom, two-story curtain around the lobby bar, etc. The decor was hipper and edgier than the new Wynn Resort, for example. I thought the room was very comfortable - I was upgraded to a Canyon View room when the Strip View room that I booked was not available an hour after the check-in time. The bed was comfortable with high quality linens and plenty of pillows. The bathroom was large with great products and nice robes. While there was visually noticeable construction going on during my stay, I never noticed excessive noise possibly due to my room on the sixth floor, 6108, which was also on the end near the casino versus the end where the construction is occurring.
A major negative on the room is that my room was never cleaned during my three-day stay and I spent substantial time out of the room each day AND turned on the "please clean room" light every time I went out, so there is really no excuse at this level.
As another reviewer mentioned, the reservationist did not advise me of the $19.99 daily resort fee when I booked (which they are required by law to do, several large hotel companies have paid millions to settle class action lawsuits on this very thing). One positive on the fee is that it "covers" your use of the fitness center, indoor pool and spa locker room facilities like jacuzzi, steam and sauna. Some Strip hotels, the Venetian for example, charge up to double that amount to use these kinds of facilities (if you don't purchase a spa treatment), and they charge it per day of use instead of per nightly stay like the Red Rock fee, i.e., if you stayed one night and wanted to use the facilties that night and the next morning, you would be charged for two days.
As mentioned, there is a free shuttle to the Strip. When I was there, the shuttle left the hotel at 11:00 AM, 3:00 PM and 7:00 PM and returned at 12:00 noon, 4:00 PM and 8:00 PM so if you take the shuttle in to the Strip at 7:00 for dinner, you'll need to take a taxi back to the hotel.
Self parking was easy, close to the hotel entrance and FREE, a great value when compared to a Strip hotel's valet parking. They also have valet parking, of course. Since I was in and out every day to go hiking in the morning, this was a great value and convenience for me.
The pool is a real centerpiece. There were always plenty of chairs when I was there but remember the hotel is half-built and newly opened so it could get really crowded in the future. Again, the chairs were not set up for reading which was a real disappointment. I saw some women sitting on the steps in shallow water reading but when I went to try it myself, it was impossible to accomplish with a drink as you are sitting in water and there is nowhere to set a drink. A note on the prices - the drinks aren't inexpensive at $10 plus tip BUT last spring I paid $14 plus tip for a drink that was literally half the size at the Wynn Resort pool so I did not think it was necessarily a poor value.
The one area of this hotel that really lags the nicer Strip hotels is dining. There are really only two options for a nice dinner - the chophouse and the Italian restaurant (Terra Rossa). I tried both and found them to be fine and even very pleasant experiences overall but not the caliber of the meals that I've had at Bartolotta, Daniel Bistro, Postrio, etc., etc. On the other hand, prices at the Italian restauarnt were very moderate so it is not as if there is a value disconnect. The staff were all extremely friendly but appeared to be somewhat inexperienced. The bartender at Terra Rossa decanted my sparkling wine into a "quartino" decanter and then poured it into a red wine glass! They were also light on knowledge of menu items - both food and wine, hadn't tried them, couldn't describe them, etc. Time will likely take care of this. Again, they couldn't have been nicer or more willing to help, just inexeprienced. There are a number of food court venues - beware that they do not accept room charges so bring cash.
Check your bill carefully as they work out the opening kinks. My room rate ran wrong on two of the three nights - $385 versus the $179 (!) I booked, and I was charged for mini-bar items that I did not take - apparently they are on a sensor system so small movements result in automatic charges.
Red Canyon National Conservation Area is fabulous - well worth a visit since you are so close. Cost is $5 per car per day or $20 for an annual pass (if you are going to be there for more than four days). Go early except in the dead of winter as it gets extremely hot. It opens at 6:00 AM from April to October or so.
Rather stay at the JW Marriott
I can't quite put my finger on what I didn't like about the Red Rocks, but in the future, I plan on staying at the JW Marriott. I was there for work, so my company paid for the trip, and I didn't get to see the pool, etc. But, they did charge a $19.95 "Resert Fee" which seems shady. I'd rather have you charge me $20 more per night than bury the charge in some random item. The decor is very modern, rooms are neat, dark wood, walls, with some highlights of color. 42" plasma TV's in each room. They are still under construction, so there is some noise. Also, it is no where near the strip, so if that is what you are going for, don't stay here. Lines for most restaurants were out the door and long, so I only ate at the food court (Baja Fresh). There was 'security' to make sure non-guests didn't go up the elevators, although they weren't there when I came back from dinner at 11pm every night. Apparently, the need for 'security' ends when it gets dark out. Maybe the place seemed 'cold' or something, but I probably won't go back. Don't get me wrong - it's everything it promises to be, but just not my style.
Red Rock Relaxing, Inviting and Elegant
Hello all. Just returned from Las Vegas. Here's my report on the new Red Rock Casino Resort & Spa.
This was our first trip to the Red Rock Resort & Casino which just opened 4/18/06. This is a part of the Station Casino group, who have Green Valley Ranch in Henderson (Las Vegas). It is located northwest of the strip, out at 215 & Charleston, overlooking Red Rock Canyon. We drove to the strip a few times, and it never took more than 12 minutes. It's an easy drive, and it NOT that far off the strip as others have noted. But it IS off the strip ... which was a benefit to us.
The entire hotel and casino are just spectacular. The service was excellent as they professed. They have a "A3" button on the phones that stands for "anything, any time, anywhere" and that in general is their motto.
The hotel room was beautiful, posh and elegant, but not pretentious at all, nor are the employees. You can feel comfy there in jeans & t-shirt, or a suit & tie. They don't care. Our bathroom walls were covered in chocolate brown leather, and the 15" plasma over the bathtub was a nice addition to the 42" one in the bedroom! As someone mentioned in another review, there is still construction going on, but our room was not near it. Request a room closer to the elevators and you will be farther away from it.
The lobby bar has a 32' long swarovski crystal chandelier, it's contains some of the 3.1 million cystal pieces in their chandeliers. It's a nice repose from the casino on your way back to you room or for just hanging out.
The restaurants we visited were all spectacular as well. T-bones, the steakhouse, served gigantic portions of food (at prices on the high end as well) with over the top service (3 attendants/servers for our table for 2). My husband had a 28 oz. bone in rib eye that was more like a roast. The sides are ala carte and should be shared by two or more. The wine choices in the hotel are substantial also. We also had dinner at Terra Rossa (italian) which also surpassed all measures of excellence. Terra Rossa has two sommeliers (if you are into wine), one of them, Larry is a Master Sommelier and is worth the dinner just to chat with him! We were served a lovely antipasto platter and breads for dipping prior to our meals. It was divine.
The entire hotel is very feng shui for anyone who is interested. You are aware of the intended interplay of fire, water, etc. and it's affect. The hotel has a Frank Lloyd Wright design style from the outside.
Pool area (The Backyard as they call it) is large, roomy and was never crowded. A nice feature is the chairs that sit in the edge of the pool in a few inches of water, very refreshing in the desert sun. A table gaming area is avaialable there as well near the bar for those who want to be outside.
A visit to the Spa is very highly recommended. I had a few services performed, but without a doubt the most wonderful of all was The Dance of the Red Rock. At $180 for the 80 minute treatment, it's well worth it. My attendant was Emily, who I truly believe has healing hands. Request her if you can. The entire spa and fitness area are comparable, if not exceeding, the world's best spas and certainly Las Vegas ones.
We highly recommend this hotel which just opened in April.
Great resort but......
Just got back from 5 days at the New Red Rock. The decor of the hotel is very cutting edge NYC ish. As a former NY'r I thought this was great. Very well done with blacks and reds and sleek styles. If you want to go to the strip and you rent a car the fastest way is to take 215 to Flamingo Rd exit. It will take you right to the middle of the strip. It took about 25 min as there are lights. The area is very built up. If you take Charleston ave there is mega shopping there. I was slightly annoyed that they charge a $19.95 per day "resort fee". There is no golf there etc so I asked what it is for. They informed me it was not included in the package rate because it isnt a hotel fee, it is a resort fee. Kindly explain the difference to me! Anyhoo, it is for the free USA today newspaper they provide, use of the gym, transfers to and from the strip/airport and also included is pressing of your clothes should you need it. As far as I am concerned, the only thing of all these I used was I read the newspaper which last time I looked cost a $1. So it cost me an extra $100. I think this is important to mention to all future visitors, especially those on a budget. The buffet was average. I do no eat sushi or exotic food like that, so I cannot judge how that was. Another small gripe was the hotel was still being built, so there was banging and cranes working directly above where the pool was. At first it was interesting to watch it operate, but that got stale after about 1/2 hour. Also, the chaises, while very comfortable if you are lying down, do not adjust at all, so if you want to eat or read, you have to sit up on the edge. I saw people holding their books up in the air to read. Hardly comfortable for more than 5 minutes. I ordered a strawberry daquiri by the pool. It was $10. I would not have blinked if it was $5 but for $10 plus the tip, it was too much. This is my first review on trip advisor and I hope others find this info helpful. Although I have been to vegas at least a dozen times, this time I read many reviews on this site regarding restaurants, shows etc and it was really very informative. Good luck to all.
RED ROCK ROOMS BEWARE
I just want anyone who is going to be staying at the BEAUTIFUL new Red Rock Resort and Spa to be aware that the hotel is sitll growing which means construction overhead. We were in room 12129 and I would not advise staying in that room or anyone that is close by. The construction started early morning and lasted until 7pm. The rooms are wonderful, not that you spend that much time in them, but if you wanted to sleep in or take a nap.....it won't happen. When we complained, we were offered, ear plugs!!!!! Can you believe it. I am in the process of writing a letter to Station Casino's corporate office. In spite of that, a visit to Red Rock is a must. It is located about 17 miles from the airport and if you are staying at another Station property, they will shuttle you. Red Rock is on Charleston and an easy drive by car into the exclusive Summerlin area. Enjoy!!!
Red Rock Hotel & Casino - Very Nice!
Visited the Red Rock Hotel April 27th to 29th. First of all, I have to say that it is even nicer than the pictures, very elegant. Our room was spectacular, with a strip view from the 16th floor. Loved the bathroom and the bed was very comfortable. Super comfy robes, and the bath products were great. The TV was quite large, but we were surprised that it was not high definition since the hotel has clearly spent a lot of money on tecnology. Since the hotel had only been open a little more than a week the restaurants were all very busy on Thursday and Friday night. We did not feel like waiting and so we went across the street to find something to eat for dinner. We did have breakfast at the Grand Cafe and the Turf Grill, both breakfasts were quick, quite tasty and a good value. We did have to wait about 15 mins. to obtain a non-smoking room, but it was before the 3 pm check in time. Overall everyone working there was very polite and thanked us profusely. We did feel a bit underdressed for the hotel, as we spent our days at Red Rock Canyon and Death Valley we were not dressed up at all. The pool looked very nice, but we did not use it. Check out was very simple, you are able to do the quick checkout throught the TV and keyboard in your room, with an option to email yourself a copy of the bill. I would not reccomend this hotel if you want to go to the strip, as the drive was about 20 minutes. If you are interested in going to Red Rock Canyon however it is great. I would go back again when it is not so busy.
Den of theives
My friend took me to this resort way off the strip (like 20 miles) to celebrate my birthday. She booked us in at the spa for massages for my birthday present. Someone (I suspect a spa attendant) broke into my locker and stole all of my money, a diamond watch, and a credit card. The hotel is "investigating", but I was sent back to Arizona with the director of security saying, "We'll call you." Is this the way a wanna be 5 star resort treats its guests? What a great resort to hire theives!!! Won't stay here if it was the only hotel in Las Vegas.
TripAdvisor Reviews Red Rock Casino Resort & Spa Las Vegas
Travel Blogs from Las Vegas
Hot hot day here in Vegas until the storm clouds rolled in during the late afternoon. Hit the pool when we finally got into our rooms here at Red Rock Casino. Pool was beautiful; Joe and I snagged chairs in the water and watched the boys frolicking in the pool while enjoying a beverage. We played some arcade games and I had my first Fatburger here …
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