Red Mangrove Isabela Lodge
How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Free High-Speed Internet
- Room service
Photos of Red Mangrove Isabela Lodge
TravelPod Member ReviewsRed Mangrove Isabela Lodge Puerto Villamil
I rarely write a bad review and I consider writing one a big responsibility - it is after all peoples businesses and livelihoods you are dealing with but there is no way I can recommend this group to anyone.
What I didn't realise when I booked is that RedMangrove is a chain with a number of properties. Where you end up appears to be the luck of the draw.
The property we stayed in Red Mangrove Aventura was in Santa Cruz. Our problem was that we paid five star prices for the trip and really the standard of food and accommodation was barely better than a good back packers hostel.
It was on our trip to Isabella that it really all fell apart. There are two properties run by Red Mangrove there. The first is accommodation of a similar standard to Aventura ie good backpacker lodge. The second is called Hotel Cally - a block of rooms unfit for habitation.
We had no running water from 3pm. The loo wouldn't flush and no one came to fix it for six hours. Then the air-conditioning stopped working in both our rooms. Temperature must have been a very humid 40. The whole block appeared to have the same issues and several families were outside - all understandably incendiary.
We found a room where the air con was working but this didn't have a lock that worked. We dragged our mattresses from our other rooms and all slept in the one room. My husband slept in front of the door as the lock didn't work.
Following morning we got ourselves back to Santa Cruz and had a meeting with management. They agreed a sum of 500 U.S. Dollars to contribute towards the cost of rooms at Eco Finch. Once at Eco Finch they reneged on the deal and offered 350 dollars. After some negotiation they put it back to 500 dollars and promised the money would be given to us the following morning. The next day they were not contactable and no money emerged. I was only left to conclude that this company is entirely disreputable.
Certainly Red Mangroves Hotel Cally is a disgrace to the Galapagos.
And after promising compensation, shaking hands on it and then completely failing to deliver, the whole company of RedMangrove is a disgrace to the Galapagos. Damian (senior within the organisation) is not a man of his word and nor is Elizabeth a woman of hers.
This company is a disgrace.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Red Mangrove Isabela Lodge Puerto Villamil
Travel Blogs from Puerto Villamil
We wake up at 5.15am as we are being picked up for the transfer to the morning boat to Isabella.Everyone is delighted by this. No sea lions this morning. Just the drains. I decide I would rather have had the sea lions.
There are three things that we need this morning:
1. Our luggage
2. A taxi
3. The picnic breakfast that …
... part of going with a big group. We came across some white tipped reef sharks who were hiding in an underwater cave. We all took turns at disturbing them from their slumber to look at them. They were small sharks only about a meter long. We saw one cruising around in the open which was cool. They hunt at night mostly and sleep in caves around the rocks during the day.
We went around the corner through some mangroves where there were more turtles and a giant school of ...
... We navigated around the island a bit further so that we would be in a better location for the afternoon activities. The first thing on the schedule at 14:00 was another snorkel. This time we swam around Devil's Crown. Devil's Crown is an almost completely submerged volcano. Erosion has transformed the cone into a series of jagged peaks with the resulting look of a crown. We followed around the outside of one half of the volcano and then were picked up, ...
... jp g" alt="Baby Sea Lion waiting for his mom" class="yui-img"> We started by going to the giant tortoise breeding center. In the past, the giant tortoise population had been so devastated that it was becoming very difficult for the tortoises to find each other and reproduce...so each of the populations was dying off. Since humans caused it (there are records of boats taking 100,000 giant tortoises off the islands) the breeding center was created to help return ...
... are the tiny lizards, ranging in size between 2 and 6 inches. They look like normal lizards, but their faces are usually bright colours, reds or greens. They scurry around as you walk by, usually not too sure where to go and sometimes you nearly walk on them as they dart under your foot in their confusion as to which way to run!
The tide is higher today than when we last visited Concha de Perla. As I get in the water feels fresher. ...