Red Mangrove Isabela Lodge

Address: Ave. Conocarpus, Puerto Villamil, Isabela, Galapagos Islands, 00000, Ecuador | 3 star hotel
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This 3 star hotel is located on Ave. Conocarpus, Puerto Villamil.
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Photos of Red Mangrove Isabela Lodge




          • Restaurant
          • Beach
          • Bar/lounge


          • Free High-Speed Internet
          • Wheelchair accessibility
          • Free parking


          • Suites


          • Shuttle bus service
          • Room service
          • Continental Breakfast
          • Kids activities or Babysitting

          TravelPod Member ReviewsRed Mangrove Isabela Lodge Puerto Villamil

          Reviewed by louisatroy

          Do not book under ANY circumstances.

          Reviewed Dec 24, 2015
          by (2 reviews) , United Kingdom Flag of United Kingdom

          I rarely write a bad review and I consider writing one a big responsibility - it is after all peoples businesses and livelihoods you are dealing with but there is no way I can recommend this group to anyone.

          What I didn't realise when I booked is that RedMangrove is a chain with a number of properties. Where you end up appears to be the luck of the draw.

          The property we stayed in Red Mangrove Aventura was in Santa Cruz. Our problem was that we paid five star prices for the trip and really the standard of food and accommodation was barely better than a good back packers hostel.

          It was on our trip to Isabella that it really all fell apart. There are two properties run by Red Mangrove there. The first is accommodation of a similar standard to Aventura ie good backpacker lodge. The second is called Hotel Cally - a block of rooms unfit for habitation.

          We had no running water from 3pm. The loo wouldn't flush and no one came to fix it for six hours. Then the air-conditioning stopped working in both our rooms. Temperature must have been a very humid 40. The whole block appeared to have the same issues and several families were outside - all understandably incendiary.

          We found a room where the air con was working but this didn't have a lock that worked. We dragged our mattresses from our other rooms and all slept in the one room. My husband slept in front of the door as the lock didn't work.

          Following morning we got ourselves back to Santa Cruz and had a meeting with management. They agreed a sum of 500 U.S. Dollars to contribute towards the cost of rooms at Eco Finch. Once at Eco Finch they reneged on the deal and offered 350 dollars. After some negotiation they put it back to 500 dollars and promised the money would be given to us the following morning. The next day they were not contactable and no money emerged. I was only left to conclude that this company is entirely disreputable.

          Certainly Red Mangroves Hotel Cally is a disgrace to the Galapagos.

          And after promising compensation, shaking hands on it and then completely failing to deliver, the whole company of RedMangrove is a disgrace to the Galapagos. Damian (senior within the organisation) is not a man of his word and nor is Elizabeth a woman of hers.

          This company is a disgrace.

          This review is the subjective opinion of a TravelPod member and not of

          TripAdvisor Reviews Red Mangrove Isabela Lodge Puerto Villamil

          4.00 of 5 stars Excellent

          Travel Blogs from Puerto Villamil

          Black Thursday

          A travel blog entry by louisatroy on Dec 24, 2015

          2 photos

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          A travel blog entry by jessenreb on Sep 14, 2015

          22 photos

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          A travel blog entry by lisakresky on Jun 30, 2015

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          A travel blog entry by kendrasworld on May 20, 2015

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          In search of the elusive Flamingo

          A travel blog entry by wattsy on May 12, 2015

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          ... are the tiny lizards, ranging in size between 2 and 6 inches. They look like normal lizards, but their faces are usually bright colours, reds or greens. They scurry around as you walk by, usually not too sure where to go and sometimes you nearly walk on them as they dart under your foot in their confusion as to which way to run!

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