Red Lion Inn

Address: 3366 Douglas Street, Victoria, Vancouver Island, British Columbia, VBZ 3L3, Canada | 3 star hotel
 
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Location

This 3 star hotel, located on 3366 Douglas Street, Victoria, is near Discover the Past Ghost Tours, Point Ellice House, Classic Car Tours, and Vancouver Island Brewery.
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Amenities

       

    Historical Traveler Reviews Red Lion Inn Victoria

    Loved it!

    from

    I stayed at the red lion inn in victoria and was completely satisfied with my stay! The staff was friendly and courteous. The rooms and all the amenities met all needs. They have a wonderful outdoor pool and provide you with complimentary passes to the Fitness World just across the street. The location may not be right down town but is central to everything. The staff were very busy, but handled any questions or concerns I had. I am sorry to hear that anyone had a bad experience here.

    HATED IT!!!

    from

    This was the worst nightmare of a hotel I can imagine. They messed up my reservation, then decided while I was out for the day at a wedding, they would change my room for me without letting me know, or even trying to contact me. I returned to the hotel to find my key would not work in the middle of the night. They had gone into my room, packed my suitcase for me, which is revolting that someone touched my things, and to top it all off, my portable DVD player was missing. I'm not saying they took it, the people that got my room may have found it and taken it, but the staff there were awful at handling the situation, and the service was undescribable. The manager was impossible to get ahold of, and they have still done nothing to fix this situation, not even apologise!!

    negative feed back from your customers. We

    appreciate the job that Tripadvisor does. We do however feel compelled to reply to this review ,since it brings in question the integrity of our staff. The guest in question made a reservation for a non smoking room. Upon arrival this indivdual requested a smoking room. We were full that day and could not accomodate the change. We

    advised the guest if they really would like a smoking room, we could move them tomorrow. The

    guest said they would like to move. The Front Desk

    clerk recorded this on the registration card and also

    made the change in the Front Desk system. The next morning we started callling the guest' s room

    to advise that their smoking room was available and they could move, no response. We tried several times but no one answered. We again were

    a full house and had some one moving in to the

    guest's non- smoking room. We had no alternative

    but to move the guests items to the other room knowing they were advised of the change and had really wanted a smoking room. Our housekeeping Manager moved the guest's belongings. This indivdual has been with us for many years and is completely trustworthy. If he said everything was moved then nothing was left behind. The DVD was neither taken or left behind for another guest. Subsequently the undersigned and Hotel owner have tried to resolve the issue in the interest of good guest relations but the indivdual in question chose to proceed by writing a rather negative review about our Hotel and our staff.

    Great Place to Stay

    from

    Red Lion sure worths every penny I've spent there! The rooms were very clean, the stuff were quite friendly and always responded to our requests as fast as possible. The hotel itself was not far from downtown, we enjoyed our walks very much along the evening Vicotoria streets.

    Disappointment

    from

    We visited Victoria in April 2004 and were very disappointed by our stay at Red Lion Inn. The room we were assigned was not one of the ones I understand had recently undergone renovation and while it was clean it was very dated. The location of our room directly above the night club entrance was noisy. The night club is open until 1:30am so I was happy to have taken ear plugs. We also experienced a problem with the TV remote control that took two days to be resolved. Parking for hotel guests is another issue that needs to be addressed at this location.

    Excellent place to stay!!

    from

    As a first time traveller to Victoria, I spent a quite bit of time to search a right place to stay. Red Lion Inn was a place which attracted me. After one week of my stay, I think it's worth every penny I paid. The staff were very nice and the room was very clean. They tried their best to meet all of my expectation. Although the renovation is under way, it did not bother me at all. I enjoyed my stay and highly recommend it. I will stay here again if I come back. keep the good work.

    Very pleasant stay

    from

    Stayed at the hotel on three occasions - the first time for 2 weeks.

    The rooms were clean, quiet and the staff very friendly and helpful.

    The shower could get much colder at once for few seconds, but it isn't a huge problem. And if you order cooking utensils & china - these are quite beat up, but get the job done. I definitely wasn't there to party (I am in my 50's) and have travelled quite a bit. All in all I found it to be a pleasant place to stay and a good deal for the money.

    Get's the Job Done!

    from

    The Red Lion Inn although newly renovated after being torched is much nicer than before. The management is shotty, but the staff is very kind. It is very entertaining with it's two clubs and liquor store (never a shortage in alcohol), the rooms are still ghetto but you stay there for the experience not the luxury. I'd recomend it if you are looking for a party, families I would strongly suggest staying elsewhere! I would also suggest the management take some reality courses on how to run a hotel business in CANADA!!!!

    Strange But True

    from

    This little place was everything one could hope for in British Columbia, and more. The strip bar is still up and running (...). If you like BC Bud, you'll like this place, because you can buy BC Bud anywhere and everywhere. The beds are a little springy, but hey, at under $50 bucks a night, you cannot complain. As for the showers...well, let's just put it this way: it is an adventure. Definately worth a couple nights stay. If you have the right attitude, you will love the place. If you are a pretentious snob, you'll hate it. It really is that simple.

    Not a whole lot has changed since it was a strip club

    from

    We stayed in the Red Lion for one night and were quite disappointed.

    The place used to be a notorious Victoria strip club and had burnt down the year before. We figured that after being renovated it would probably be OK. The lobby looked good and the staff seemed professional. Sadly it all ended there. We got to our room which was supposed to be equipped with a kitchen and was not. We were told that our booking agent had made a mistake and should have called them to confirm (even though it was marked on our reservation). Well, whatever, it was late and we didn't want to keep looking. The room itself was small and cramped with obviously the same furniture from the past glory days. We took a shower which alternated from burning hot (scalding) to cold. Taps constantly dripped. The place was clean but could really use a reno. All in all it was not worth the price, but probably wouldn't be too bad if the reno had continued past the lobby.

    Horrible, had to leave!

    from

    We stayed here for one night in Aug, 2003. We booked this hotel online after much research. We booked a one bedroom "suite" as we were a family of four. On arrival, the small parking lot was full and we had to park our car in an alley behind the hotel. The hotel is several miles from the harbour, and the website was misleading. We checked in and went to our room. The room was small, and there was this weird L shaped credenza thing that blocked the middle of the living room. A small, 20" TV was sitting on top of it. An old air conditioner was hanging out of a hole in the wall. No air conditioning in the bedroom at all. We called the desk and the clerk told us to leave the window, (with no screen on it) open to get a breeze. I declined so he said he'd bring a fan, if he could find one, which he did but it did little to cool the room. The kids complained that the pool had so much chemicals in it they didn't even want to swim! In the morning, I opened the cupboards to make breakfast, but they were empty. I was told by the desk clerk that I should've RESERVED my dishes!!! I was incredulous!

    Why would you reserve a suite with kitchen and no dishes! Then, to top it all off, I got in the shower, and the water first turned cold, the very hot, scalding me! We checked out within the hour. I strongly urge anyone considering this hotel to stay elsewhere.

    TripAdvisor Reviews Red Lion Inn Victoria

    3.50 of 5 stars Very Good
     

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