Okay, little run down

I let the name behind Radisson make my choice to stay at this hotel. The price was good, but would have paid more for a nicer updated hotel. The rooms were run down, the air conditioner was so loud we just turned it off and suffered with the heat. There were surprises under the bed (previous guest trash) and of course the kids always find those. Pool is small for such a large hotel. Not very close to downtown, but freeway is very close (I knew this when I booked it). Cherry Creek State Park is across the street. I called the front desk to see what the park offered they had no idea. I think the front desk should have some knowledge about what their surroundings offer. Or at the least direct you to someone who does. The Aspen Restaurant had okay food, well priced but if you're in a hurry I would not suggest it. We were one of about 4 tables it took about 45 min to get our food (salads came out with our meal) and our order was all messed up, $47.00 Lunch-, not what we ordered-, 1.5 hr vacation wasted- PRICELESS~~~~. Make sure you ask for extra towels, when the maid came she left the dirty towels and two clean ones. Not bad, but there was three of us. The best thing the hotel offered was tickets to Six Flags for $22.50. Don't think that's good enough to stay there again. Would not recommend!

OK--not as bad as last posts

I stayed here for a weeklong conference. When I saw these reviews I was a little bit nervous. I travel about every quarter. While this is not the ritz, this place is not as bad as others say. If you do stay in Aurora, you should stay at the Embassay Suites.

Pluses:

-Free Wi-Fi access and free ethernet access in rooms

-Free shuttle b/t airport and hotel

-Conference lunches were actually good

-Shares a parking lot with a gym and its only $5 for day use.

Minuses:

-Can't use laptop on the desk with the ethernet unless you have a 15' cord and you have to shut off the Windows XP firewall to access the connection

-There is nothing (its in a office park) around this hotel so you need to have a car (enterprise rental car is around the front desk)

As in my other posts, if I have a choice on a large chain hotel, I usually choose Mariott. There is also a Hyatt at Denver Tech Center (Littleton, CO) that is better, but you will pay more. In other words, you get what you pay for.

Good Port-in-a-storm Hotel

We were lucky to get a room at The Radisson the night of October 10th. We were returning home enroute from San Francisco, and our connecting flight in Denver was cancelled due to a freak snowstorm - the city really was buried under a foot or more of snow. We spent hours at the airport trying to get a new flight, find out where our luggage was, etc. By the time we were able to call the reservations number provided by our airline for stranded travellers, they were telling us there was nothing available closer than an hour away.

We were moments away from sleeping on the airport floor when we stopped at yet another Information Desk to ask a few questions. The absolute angel working there (Dovena, I think) informed us that she had just spoken with this Radisson property, and that rooms were still available, there was a free shuttle leaving in 20 minutes, and the rate for stranded travellers was $51! We wanted to hug her, we were so relieved.

Arriving from the airport with about 25 other guests was a bit chaotic, but the desk staff handled it efficiently, handing out forms for people to fill out and giving out room keys as quickly as possible. What a relief it was to not have to stand in a long line while each traveller was checked in individually.

We immediately went to the lobby bar for a drink and something to eat. Even though it was almost midnight and past the time during which they normally serve food, the bartender was SO kind and found someone to work in the kitchen to make hamburgers and fries for the ravenous guests. She maintained her good sense of humour and helped turn a stressful, exhausting evening around.

Sure, the hotel is in the middle of nowhere, the rooms are average and the beds are uncomfortable, and the decor's sort of stuck in an 80's timewarp, but for that one night, it was fantastic for us. Kudos to the management, front desk staff, servers and drivers for handling an unexpected deluge of displaced travellers as well as they did.

Sad state of affairs for Radisson

I wanted to give this one star but couldn't because the staff was accomodating and the housekeeping staf does keep the rooms clean.

This Hotel is in desperate need of an overhaul. It isn't dirty. but it is so rundown and cheap it reminds you of a "weekly rate" no name hotel in a bad area of town.

I had four rooms for traveling family. We were flying out the next day and this is considered an airport hotel as it does have a free airport shuttle.

One of the rooms air conditioning did not cool. Two of the rooms air was so loud it had to be turned off. My airconditioning simply would not completely shut off so it kept me up all night cycling.

The fixture in the bathroom was broken, light fixture broken, lights between the beds did not work. On and on.

I was extremely disappointed in this Radisson and it will make me think a second time before I stay at their chain.

Needs Work

I'm not going to give this hotel a one-star review, but they need to do some serious work on the rooms and lobby AND the staff. Terribly dated decor, rust in the sink, some mold in the grout in the shower (Room 237). Carpet was so dark that if you dropped something on the floor that was dark you couldn't find it by looking for it (not necessarily dirty-dark, but just ugly). Desk clerks were not helpful. I asked if the room was nonsmoking, and he looked at me and said "yeah" but meant "duhhhh!". They were supposed to put up a sign that there was a hospitality room for our wedding group and never did. One person in our party asked about shopping and the clerk turned their back on them. The best part, however, is that you can use a very nice athletic club that shares their parking lot for only $5 (they were very helpful in explaining this to me, I must say), and across the street is an interesting state park where you can walk down to a pretty lake with a beach.

Also, they apparently had another problem with flooding, as it rained the day before I arrived, and there were dehumidifier machines stacked up in the lobby.

The restaurant, Aspen, was quite good, although slightly overpriced, and I thought the staff there was quite friendly.

Radisson needs to take a look at this hotel and really do a job fixing it up. I really didn't think the location was horrible...there is a great mall area about 4 exits away for shopping and lots of restaurants, but you will need a car for convenience.

Blech!!

I have unfortunately HAD to stay at this place on business several times over the last two years. And it just seems to get worse and worse. My latest trip last week was also my last. First of all, this hotel is convenient to NOTHING. Staff was touch and go. Many acted as if they would have rather been elsewhere. Which in turn made me feel the same. They BRAG about their complimentary shuttle at check in, but basically, you have to sit around and wait for it on their time. (And they are rude as heck about it.) The rooms need updating badly. Stains on the carpet everywhere. Heating and air conditioning system clinked loudly all night. Shower trickled water, even on full blast. I ordered room service twice. First night, everything was cold except my soda, which was warm and watered down. Second night food was much better. Or shall we say...at least it was warm. Very LOUD neighbors...a sports group with teenagers...who ran up and down the hallways all night shouting as if they were in training. Asked to be moved so I could get some sleep between the clinking and the shouting. By the time they got back to me, it was about 4 hours later and I was already long in bed. But the icing on the cake was the flooding in the lobby on my final day. I had a meeting scheduled there and we had a sudden downpour of rain. Did not last very long, but there were so many leaks in the roof, part of the ceiling came down. Buckets EVERYWHERE. My associates and I were afraid the whole darn ceiling might cave in and you'd be reading about the hotel tragedy in Aurora on the evening news! MANY NICER hotels nearby. AVOID THIS PLACE LIKE THE PLAGUE!!

Hmmmm

I thought that I had found a real bargain through Hotwire, but on reflection, I dont think that I really did. There were several other hotels available in the Denver region which had a similar price and are much nicer - my last experience of a Radisson was from staying in a beautiful suite in the Radisson Lexington in NYC. The shuttle from DIA was handy, and the driver was courteous. Check in was ok. The room was quite shabby and worn out, but for an overnight stay it would do. I was flying home to Scotland after spending 5 months in the states and wanted to do a bit of shopping. I asked at the front desk how to get to Cherry Creek mall without a car and he looked at me as if I was mad. He said I would have to get a cab ($80 round trip). For a couple of hours worth of shopping this was a bit steep so I decided not to go. I was very disappointed though as I had promised my mother an i-pod and this was my last chance to get one. I walked to the supermarket (about 5 mins walk from the hotel) and just by CHANCE I saw a bus stop. I asked at the tobacco sales desk where the buses went, and funnily enough they took you to Cherry Creek Mall ($2.50 round trip)!!! How can somebody responsible for giving advice to tourists not know this, the man in the supermarket even gave me a timetable!!!!! Room service was delivered in the morning, which was ok but not really filling enough to prepare you for a day's travelling.

Miles from centre of Denver

This hotel is miles from the downtown fun area of Denver. It overlooks a lake which is beyond a big busy freeway junction on all sides, right outside the hotel. I would not stay here again unless I had short term business in the southeast of Denver. Rooms are adequate but inroom internet access is a nightmare - cables have to be stretched everywhere. Small bar in huge lobby is full of tv's showing gambling screens. Definitely not romantic but ok for business and cheap.

Great stay in Denver

The Radisson Hotel Denver Southeast was a wonderful surprise. They picked us up at Denver Intl. Airport in a very clean black Radisson Hotel shuttle and took us to their beautiful 500 room hotel across from Cherry Creek State Park next to the Denver Tech Center. The hotel had every amenity we wanted including a full service athletic club. Great food, great drinks, wonderful people.