Real Palacio Hotel

Address: Rua Tomas Ribeiro, 115, Lisbon, Estremadura, 1050-228, Portugal | 5 star hotel
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This 5 star hotel, located in the S. Sebastião da Pedreira area of Lisbon, is near Gulbenkian Museum (Museu Calouste Gulbenkian), Fundac-o Calouste Gulbenkian, Estufa Fria, and Center of Modern Art (Centro de Arte Moderna).
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      TravelPod Member ReviewsReal Palacio Hotel Lisbon

      Reviewed by vchanjdouglas

      Upgraded to a deluxe room!

      Reviewed Jul 7, 2013
      by (1 review) , Canada Flag of Canada

      Huge bathroom and the shower had great pressure. However we were woken up at 9 am by housekeeping even though we were checking out that day. Room also comes with a fridge.

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Real Palacio Hotel Lisbon

      Good service, nice rooms


      I've just returned with my partner from a short break in Lisbon, where we stayed at the Real Palacio for 4 nights. We found the hotel on the web after looking for internet deals, and we were not disappointed. The hotel is located in a fairly quiet location of Lisbon, but is about 5 minutes by taxi from the busier areas (costing about 5 euros for a taxi ride), which was perfect for us. The metro is only a five-minute walk too, which was pretty convenient for sight-seeing around the city. Our room was fairly spacious and clean with modern decor, with a nice powerful shower! The staff were very polite and helpful when it came to advice about transport and sight-seeing in Lisbon. The continental breakfast (from 7 til 10) was filling enough; in the evenings we chose to eat out in the nearby Bairro Alto district rather than the hotel itself. There is a small but adequate spa consisting of a jacuzzi, steam room, sauna and a gym, which we got some use out of (the jacuzzi is perfect for when you have been on your feet all day). All in all, a good hotel with good service. Only one thing to bear in mind; the hotel is about 20 minutes from Lisbon airport, which shouldn't cost more than 10 euros - don't get ripped off by the taxi drivers!

      Very nice and comfortable hotel


      We stayed at the Real Palacio in mid-late August and absolutely loved it.

      Th hotel is very clean and well decorated.

      The rooms are comfortable and of a reasonable size with a nice bathroom. The hotel service was first class.

      Breakfast was very ample, with a very broad selection, which we were very pleased with.

      The health spa was a nice touch also, with a sauna, steam room and Jacuzzi, which is a very nice place to relax in after a hard day out before you head out for dinner.

      The hotel location is adequate, nothing amazing compared to some of the other hotels you will see nearer the centre, but the area is very quiet.

      As for Lisbon, the city is amazing. We went there for a week, and had ample to do. The food is amazing, and nicely priced. You must go to the docks and try some of the fish there, which is amazing.

      Overall I would recommend Lisbon and hte Real Palacio to anybody.

      A Wonderful Time....


      My family and I just got back from a week's stay in this hotel, and we had a truely wonderful time.

      We were slightly worried by some of the reviews on this site (namely, the one about money being stolen from rooms!) but we found the staff friendly and helpful, the room comfortable (with a lovely view over a traditional portugese street) and the food delicious (and good value).

      Even though it doesn't have a swimming pool, the sauna, turkish room and jacuzzi were very relaxing and good to cool down in.

      The only small thing i would change about this hotel is the location. It's about 15/20 minutes walk from the centre, but when it's hot that can seem like a long way!!! However, there are nearby shopping centres to enjoy, and the local resturants are lovely.

      Just another small thing, take a travel kettle and tea-bags, as there are none in the room!!!

      I would recommend this hotel to anyone.

      Beautiful reception area but a bit minimal with things complementary


      My husband and I are staying here for the last week of June 2005. The reception and public areas are decorated with taste. Our room is adequate in a standard way and overall we are satisfied. However, for a hotel of its category, it is a bit minimal with everything complementary.

      Thieves' paradise


      My wife and I stayed in this hotel few weeks ago. In general we enjoyed our stay untill the last day,when we had to check out...Just few hours before the check out we left our room to go for breakfast.When we came back, my wife noticed someone had been inside of the room, while we were absent. Her bag was lying on the floor open and 300 euro missing.Sraight we went to reception to investigate what had happened. The manager of the hotel checked with the special equipment ,who'd entered the room.It showed the hotel maid was the only person to come inside to check the state of the room. But we still can't understand why it was so important to come to see whats inside,when she would be cleaning the room just in couple of hours...

      The manager was absolutelly useless,not only he hardly spoke any English, he even refused to do anything about it,saying,that the maid had worked for them for 3 years,and she could have never done it?????What??? 'Where is the money then'- we asked? 'Who took the money?'

      He made us look stupid and very dissapointed. We could never beleive that things could be stolen from us in 5 * hotel. We have stayed in over 100 hotels all around the world, but this time we have experienced something new.

      So if you decide to stay in REAL PALACIO,then lock everything away before leaving your room.

      The management of this hotel is aware of this situation and supports all the team that works day by day in the operation, with just one purpose - Give the best service to all the guests!!! Our job is to serve and accomplish guest expectations other wise we are not doing our job.

      The management of this property is proud of not having so far any situation of robbery .

      There are to many contradictions, in what the guest told to our duty manager and what wrote in this review so we will not do any further comments except one:

      We also experienced something new.The chain runs 6 hotels and is the first time we have a situation like this and we have every year more than 250.000 guests.

      Sincerely yours,

      Real Palácio Operations Management

      Extremely comfortable hotel in good location


      Stayed at the Palacio for five nights in April. Got a good deal through Expedia and thought this to be excellent value for money. Ask for a room if possible on the first floor as some of these have balconies with good size table and chairs. Modern hotel, good size room with nicely furnished marble bathroom, although the shower went from freezing cold to boiling hot so beware! Ample buffet breakfast with fresh fruit, cereals, various breads and rolls, pastries, cheese and cold meat plus hot food. Reception staff always friendly and helpful and location in a quiet street but very close to the large department store Corte de Ingles, and a few minutes walk to the metro San Sebastian which was only a few short stops to the centre. Also very near to the Gulbenkian museum which is well worth a visit as it has many interesting and beauitiful exhibits. All in all we were extremeley surprised at how much there was to see and do in Lisbon and the Lisbon Tourist Card is a must for getting around and includes free entry into most places. Didn't get the chance to try out the hotel's leisure facilities as there was so much to do! All in all I feel this hotel is far too low in the ratings to do it justice, I think it would be an excellent choice for anyone as we are very fussy where we stay and were extremely satisified with this hotel.

      Good place to stay


      We stood at Real Palacio for 3 days last weekend of October.

      The hotel is nice & Clean. Rooms are big enough, but attention to double beds. They are really small. My wife and I did not fit in one "double bed", so finally we had to stay in a two beds room. Take it into account, and specify while the reservation you want a king size beds.

      It has a small health club, very recommended after a tourism day.

      Very comfortable hotel, and communications with the city center are very comfortable by subway (Station is 1 block away from the hotel).

      No real palace, but not bad


      Real Palacio offers nice rooms and we were overall satisfied with our 2 night stay. It is slightly outside the city centre (which is not a problem as Lisbon is small -- this was only 2 stops on the underground from central Lisbon and just a €5 cab ride at night). You do hear noise in the hallways and the staff was a little inflexible -- but overall not bad and a hotel that you can get a decent value for the money.

      Lovely Lisbon


      My wife and I spent a long weekend in April 2004 at the Real Palacio, Lisbon, Portugal.

      It was very enjoyable.

      Lovely rooms, lovely food and wine, pleasant staff.

      Good value.

      Centrally located.

      We were part of a group of thrity people in the thirty five to fifty five age range.

      No complaints. Everybody happy.

      Good weather by Irish standards.

      We would go back willingly.

      TripAdvisor Reviews Real Palacio Hotel Lisbon

      4.00 of 5 stars Excellent

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