The Raphael Hotel, Autograph Collection
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TravelPod Member ReviewsThe Raphael Hotel, Autograph Collection Kansas City
Historical Traveler Reviews The Raphael Hotel, Autograph Collection Kansas City
A Wonderful Hotel
I stayed at the Raphael in late August, and can't say enough nice things about it I live in a small town that lacks a dealship for my foreign car, so had to drive to "the city" to get it serviced. Chose the Raphael because I was traveling alone, and while my car was in the shop, would be on foot. Booked a jr. suite (separated rooms). Plenty of space, and the bed and linens were as nice as places like the Westin. Nice armoire in the bedroom, and I had a corner room so there were two huge windows, and a nice view of the Plaza. Bath was clean and very nice...monogrammed towels...vanity and sink was in the bedroom, but that was fine because you could close off the living room. The living room was large, pull-out sofa, desk, small table (furniture legs a little scuffed...but now I'm just being picky) ..minibar...coffeemaker...and also a small refridgerator. Nice touch for bringing home doggie bags from the restaurant downstairs because those are too big for the minibar fridge. And by the way, I loved the restaurant. Ordered salmon the first night...it was beautifully prepared, encircled with a ring of mussels, and sitting in a lovely lemony sauce....wonderful. In fact it was so good I ordered the very same thing the next night. The hotel staff was also nice about extending my reservation at the same Expedia rate, as I ended up having car repairs and had to stay an additional two nights. Forgot to mention that the Plaza is right across the street....many shops, cafes....and I walked to the art museum too (don't miss Nelson Atkins Gallery!)....was an easy walk. And to top it all off, the Fairmont is right next door, with a giftshop, beauty shop, etc so what the smaller Raphael doesn't have, you just need to cross the street. If I return to KC, I'll be at the Raphael.
Not to be missed
Don't miss the opportunity to stay at the Raphael: beautifully appointed rooms, outstanding food and service, within blocks of Plaza shopping and restaurants, very good value for the money. No, this is not a chain, so yes, there are some flaws that you don't find in the cookie-cutter hotels: temperature control is not as responsive as desirable. Enjoy tje hotel for for its elegance and quality that are not often found.
Very pleasant experience
My wife and I recently spent one night in a plaza view king suite. The hotel staff was friendly and courteous, the room was very nice, and the bed was the best we've slept in a long time. The only downsides were (a) the room temperature control did not respond very well, and (b) the shower pressure was somewhat low. Overall, though, I'd highly recommend this hotel.
Expected better service
WE had so looked forward to spending our anniversary weekend at the Raphael! We booked a suite overlooking the plaza. The room was spacious but the bathroom was adequate at best. The walls had mold and mildew and the fixtures were old and dated. We appreciate old things as long as they are in good condition. We ordered the special "bed and breakfast package" which was supposed to include bathrobes which were not in our room. Also, their check-in time is ridiculously late (4:00 p.m.). After walking around the plaza for hours, we wanted to check-in around 3:15. The staff was not very affable nor courteous and made us wait while they were "checking" whether the room was ready or not. In fact, they spoke with the manager and decided to make us wait in the reception area for a few minutes. Finally, the breakfast included with the "bed and breakfast" deal was bad, it included your choice of industrial pastries and bulk cereal! For the amount of money they charged, the Fairmont next door seems a much better bet.
The Raphael is intimate and classy
we are frequent visitors to Kansas City and always like to stay at the Plaza. the Raphael is a very nice boutique hotel within walking distance of everything at the Plaza, and the rooms are spacious with everything you need.
We recently stayed at the Raphael Hotel and were very pleased. The place has a charming historic feel that makes you feel comfortable. We stayed in Room 710 - a corner 2-room suite (I think they're all suites) so we had 3 windows (that opened for fresh air) and even though 2 windows faced the parking lot, we were up high enough that it didn't matter. If the view is important to you, ask for a room facing the Plaza. The bedroom had a comfy king bed with lots of pillows, armoire w/tv, 2 nightstands (only complaint was no light in closet) and the other room was spacious with a sofa, coffee table, end tables, desk &chair with convenient internet hookup (or you can pay and get internet via tv), side chair & table, minibar, plenty of lamps - I don't know what else you woudl need. I spent one whole day at the Plaza and didn't see everything - lots of upscale shops, lots of nice restaurants, a cinema, Barnes & Noble, Eddie Bauer, William-Sonoma, a great Irish pub, and you don't have to go to 18th & Vine for good jazz... just go across the street to either the Plaza III steakhouse or the Fairmont. And there's a walking/running trail nearby - all the info is in your room. The Plaza puts out an excellent map of the shopping area - I picked it up in one of the shops but it's probably available at the front desk - they should put those in each room as well. We had dinner, breakfast and cocktails at the Raphael on different days and all were excellent - the menu changes every Thursday... be sure to have the tuna tartar appetizer if it's on the menu and the wild mushroom soup was also exceptional. We plan to go back.
The Raphael is just off the Plaza and is within walking distance of all the best restaurants and shops. A running path along Brush Creek is just out the front door and the adjacent neighborhood is stunning. The building is older and has a lot of charm. The rooms aren't as romantic as billed, but are still comfortable and spacious. The bathroom lights flood the bedroom area, which can be annoying. The staff is pleasant without being overbearing. There is a parking area ajoining the hotel that is safe and convenient. This location is not convenient to downtown or the airport, but if you are in KC for pleasure rather than business, I would highly recommend the Raphael.
Not what I expected!
Let's start with the positives. Free parking, overall good staff, small but nice lobby. My wife and I booked a plaza view sweet this past December. The room had a great view of the Plaza and the wonderful lights. It was a two room suite. The living room area had a couch and it's own tv. That was nice. What turned me off was the long meeting table in the room. This table did not belong in the room. You could have set 12 chairs there for a board meeting. It was one big long card table with the foldable legs. Remember they bill this as a Romantic place to stay. This is where we ate our room service at. The bathroom is very very small. Shower had very little pressure. The climate control was joke. You did not have temperature setting. You could either turn the heat on or off. I would turn it on before going to bed and have to get up in the middle of the night because it was so hot.
You were either very hot or cold, no in between comfort. For what we paid, I would stay next door at the Fairmont in a heart beat.
We loved the Raphael
We had dinner and stayed over night for our anniversary. The food was excellent and the room was beautiful. We will make it a tradition. This hotel has soul; something the big corporate chains couldn't acquire with all of their money combined.
Quaint Elegance in Great Location
My boyfriend and I were in the mood for a quick getaway, and saw an ad in the Des Moines Register for $99 per night rooms at The Raphael. I'd always wanted to stay there, considering it's just steps from the Country Club Plaza shopping and restaurant area and looked so charming and elegant from the outside, so this seemed like a good opportunity to try it at a discounted price. We weren't disappointed. Valet service greets you with a smile, and the small lobby area exudes dark wood furnishings and a charming, historic feel. The hotel used to be an apartment building, but you really can't tell. It looks like it's always been a "boutique" hotel. Even though our room was located on the first floor RIGHT next to the lobby area, it was very quiet. The only downside was that our windows overlooked a parking area. We could have requested a better view, but knew we wouldn't spend too much time in the room --- we had a shopping spree to go on!In fact, the location of the hotel is perfect if you want to buy things and not have to haul bags around all day. It's easy to cross the short bridge and dump your purchases in the room at any time during the day. We didn't eat in the attractive, romantic-looking restaurant, but did order room service both mornings for breakfast. At many hotels a "Continental Breakfast" is pretty skimpy, but not here. We were both plenty full when we finished eating and headed out for the day. The prices were quite reasonable for room service, too.I think the best part of the stay was the feeling that you've gone "back in time" a bit. Plus, everyone from the front desk to the room service attendant to the valet guy were friendly and pleasant --- as they should be. I'd like to try the Fairmont next door next time, but would definitely stay here again.
TripAdvisor Reviews The Raphael Hotel, Autograph Collection Kansas City
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