Macdonald Randolph Hotel
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TravelPod Member ReviewsMacdonald Randolph Hotel Oxford
Lovely room and food at the Randolph made our stay in Oxford very comfortable.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Macdonald Randolph Hotel Oxford
Typical Victorian hotel
We wouldn't have chosen to stay at the Randolph but it was very convenient for a dinner we were going to. (For choice we will try the Old Bank Hotel next time.) We had booked a superior room which meant a view over Beaumont Street - looking at the floor plan on the back of our door too many rooms overlook an interior courtyard. The room wasn't very big but felt even smaller thanks to the enormous height of the ceiling. The bathroom on the other hand was very large but even so they hadn't bothered to install a separate shower stall. Furnishings were adequate but standard chintzy hotel style. We didn't interact much with the hotel staff but the car valet parking was efficient and helpful.
Six months' guaranteed reservation broken the day before
Because of its central location and its Victorian charm, I had "booked" in a group of 16 senior citizens for two nights [2-4 Sept. 2004] six months in advance. We were to have been within easy walking distance of all the sights with an easy return to the hotel should anyone get tired.
The afternoon of the day before we were to begin our stay we were notified that the Randolph had "overbooked" and so sorry, but we could not stay there. No discussion. Though we did get accommodation five miles out of town, our stay in Oxford was pretty much ruined.
Bottom line, you really do not have reservations at the Randolph even though they may assure you that you do. You cannot trust them, even when you book many months ahead.
Not a place to choose
Nice place, a bit stuffy both staff and temperature wise. We asked, for example, where we could get a map like the concierge had, and were told in no uncertain terms that we could pay 3 pounds or so at the Borders around the corner. Stuffy.
And NO airconditioning despite it being one of the hottest times of the year. No breakfast either, despite a very high cost. And they charged us about $20 for a shot of scotch! and a little one at that!
I would NOT recommend this hotel ever.
The Randolph is a wonderful hotel with a great restaurant and superb service! The room we had on a two night stay was immaculate - so clean it sparkled with every convenience including a CD player, air conditioning, fogless mirror in the bathroom and trouser press. The restaurant food and service was excellent without being excessively priced. The breakfast included both cold and hot items. The staff were keen to assist in every way. We would highly recommend this hotel and hope to return again to its comforts.
Loved The Hotel
I stayed at the Randolph for a brief Summer Holiday in 2002. I was more than pleased with the service. The staff were extremely helpful and, considering I had arrived on a package deal with set times for dinner etc, they were extremely flexible. My single room, although not classed as superior was absolutely beautiful and well cared for.
After reading the comments that the bar was too small and the menu limited, I have to comment that the complainants have obviously no appreciation for the cosy, old fashioned english comfort not associated with modern bars nor for the fact that this hotel is amongst the elite. As for the menu, they would find that the chef is skilled and more than flexible if one requires something not listed on the menu.
I will be returning to the Randolph this year, and from my personal correspondence with them, I can say that standards are still excellent.
Not so bad
hubby and I stayed here for 1 night on sunday
room was fine large comfortable bed all the usual freebies breakfast was old fashioned waiter service which makes a difference from all the other chain hotels unfortunately our bathroom fan/dehumidifier did not work but one call to reception and although not fixed for our stay we have just received an apology letter from the manager Would definitely stay here again
A wonderful hotel. Excellent service, really excellent, nothing was too much trouble for the staff. Bed turn down in the afternoon, and when we returned from exploring Oxford there was gentle classical music playing on the in-room CD player. Lovely breakfast and the afternoon sandwiches were delicious too. Well worth the cost for that special treat.
£44.00 parking for two nights a disgrace
My husband and I did not enjoy our stay at this hotel. The menu was very limited, the bar small, the bathroom in our suite was always cold. Also the bathroom was not cleaned during our stay. The parking is absolutely terrible, The Randolph have permission to use Oxfordshire Council car park, £6.50 for a whole days parking, but with the Randolph it cost £44.00 for two nights!!!! A big disappoinment.
Love this hotel
I love the Randolph. From the moment I arrived I felt ushered into another time. I had booked online, and found a rate of UK104 that included my executive double, VAT, and Breakfast. When I arrived I was told that I would receive a free bottle of wine for booking online, and about five minutes after I arrive the bottle was delivered to my room along with wine glasses. The room was enormous and had an amazing view of the Martyr's Memorial. Breakfast included a cold buffet plus a cooked english breakfast, the orange juice tasted fresh-squeezed. The location couldn't be more perfect, walking distance from the train and coach stations and right in the middle of the bustle of oxford. The only complaint I would have is that the hotel wasn't equipped with the latest technology - no high speed internet access and I couldn't get my data port to work. The Randolph is now managed by MacDonald hotels, and I noted that they have plans for expansion. I would not hesitate to stay here again.
£130 ($200) for a single room the size of a closet? £13.50 for a continental breakfast. The Randolph certainly didn't equate to the elegance which one would think that it would have. And as for the Morse bar, where's the Heritage in that? Overly stuffy, over-priced restaurant included. At least I had the sense to go out on for the evening before retiring to the closet.
TripAdvisor Reviews Macdonald Randolph Hotel Oxford
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